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markus843

Cancelled
Original poster
Sep 4, 2012
222
0
http://www.youtube.com/watch?v=K3GNqlIlIZo&feature=plcp
http://www.youtube.com/watch?v=-GXmdEIJK8g&feature=channel&list=UL

Hello everyone,

Above are links to videos of my problems with my macbook pro. I have these following problems:
Uneven trackpad
Moving hinge (at the back)
Scratching sounds when opened
Stiff hinge
Cracking sounds when closing macbook
Crooked Screen
WiFi disconnecting every 15 minutes for around 10 seconds

These aren't the biggest problems, but for $1200, I expect a laptop to be near perfect. I currently have it upgraded to an ssd and 16gb of ram, but if I were to send it in, I would just pop in the old HDD and Ram. I heard from many people that apple won't repair this. Should I just suck it up, try and sell it, or maybe give it a shot to send it in to apple? ....

Thanks..
 
I would send it in before selling and losing out on money. Thats a lot of issues that I would assume would have been present right after you unboxed it. If it seems like its from a fall, then it may be tough to get Apple to outright replace it or repair it.
 
I would send it in before selling and losing out on money. Thats a lot of issues that I would assume would have been present right after you unboxed it. If it seems like its from a fall, then it may be tough to get Apple to outright replace it or repair it.

Forgot to mention, the hinge sticks out about 2mm which causes the crooked screen, no drops ever or anything
 
Forgot to mention, the hinge sticks out about 2mm which causes the crooked screen, no drops ever or anything

I'd take it in and show them all the issues. If your mailing it in, then take a clear video of all the issues and when you call Apple they can give you an email address to which you can send your video files.
 
Of course, it always better to return than to live with that.
And also, they would have a look at those issues and make sure they won't appear in new laptops.
 
If you're within that 14 day return window... I'd return it ASAP. Always better to replace than repair.
 
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