Kernal Panic, assistance please

Discussion in 'MacBook Pro' started by RoBu3, Dec 26, 2010.

  1. RoBu3 macrumors newbie

    Joined:
    Dec 26, 2010
    #1
    Greetings to all, Hope the holiday was enjoyable for everyone. This is my first post, but I usually search and find what I need based on previous threads. My system keeps crashing when I am browsing the internet, usually due to consistent refreshing -- I think that is what is triggering the power downs.

    I have not had any issues since I March 2010, which is when I replaced my regular HD with an SSD. I cloned the original HD and it's now for storage. The restarts began after I installed the aircard onto my computer, I have since uninstalled, but I have had another crash today. I copied the script. Can someone please check it out for me? I would really appreciate the help with figuring out what I've done :(

    MBP 2010 i7, 2.8, 8G Ram, SSD.

    Other than the crashes, I maintain the system with programs I use weekly or whenever I think I need to clean it.

    Thanks for the assistance!


    Interval Since Last Panic Report: 467203 sec
    Panics Since Last Report: 5
    Anonymous UUID: C1961C87-8FD5-44FE-BA8F-B5362C5ECB58

    Sun Dec 26 15:12:37 2010
    panic(cpu 2 caller 0x2aab55): Kernel trap at 0xff4d4d4d, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0xff4d4d4d, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x14736800, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x14755c00
    CR2: 0xff4d4d4d, EBP: 0xb9dc3c18, ESI: 0x14755c00, EDI: 0x6bb9a000
    EFL: 0x00010246, EIP: 0xff4d4d4d, CS: 0x00000008, DS: 0x00000010
    Error code: 0x00000010

    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0xb9dc39f8 : 0x21b50c (0x5d42fc 0xb9dc3a2c 0x223974 0x0)
    0xb9dc3a48 : 0x2aab55 (0x59616c 0xff4d4d4d 0xe 0x596336)
    0xb9dc3b28 : 0x2a09a8 (0xb9dc3b40 0x8201a00c 0xb9dc3c18 0xff4d4d4d)
    0xb9dc3b38 : 0xff4d4d4d (0xe 0xe3ff0048 0x6bb90010 0xd9b0010)
    0xb9dc3c18 : 0x828d2657 (0x6bb9a000 0x14755c00 0x0 0x0)
    0xb9dc3c48 : 0x828dcd0c (0x6bb9a000 0x146cc2dc 0x14755c00 0x828dc89c)
    0xb9dc3c78 : 0x828dce73 (0x146cc000 0x6bb9a000 0x146cc320 0x8)
    0xb9dc3ca8 : 0x828b646a (0x146cc000 0x6bb9a000 0xb9dc3cd8 0x213ebb)
    0xb9dc3cd8 : 0x53717b (0x6bb9a000 0xd0973e8 0xd0973e8 0x1)
    0xb9dc3d28 : 0x5671d4 (0x6bb9a000 0xd0973e8 0xd0973e8 0x1)
    0xb9dc3d88 : 0x286234 (0x6bb9a000 0xd0973e8 0x1 0x0)
    0xb9dc3df8 : 0x21d8ba (0x1208b368 0xdc13584 0x1208b370 0x1208b3a4)
    0xb9dc3e38 : 0x210a3a (0x1208b300 0xb9dc3e7c 0xccc599c 0xb9dc3e70)
    0xb9dc3e98 : 0x216c9d (0x1208b300 0x0 0x0 0x0)
    0xb9dc3f18 : 0x294e13 (0xb9dc3f44 0x0 0x0 0x0)
    0xb9dc3fc8 : 0x2a1018 (0xdfbe680 0x0 0x10 0xdfbe680)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelHDGraphics(6.2.4)@0x828b2000->0x82960fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a768000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x81de3000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x8280a000

    BSD process name corresponding to current thread: WebKitPluginHost

    Mac OS version:
    10H574

    Kernel version:
    Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 51509348733263
    unloaded kexts:
    com.apple.driver.initioFWBridge 2.5.8 (addr 0x81c39000, size 0x12288) - last unloaded 35557324890070
    loaded kexts:
    com.apple.driver.Oxford_Semi 2.5.8 - last loaded 35457523352349
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AudioAUUC 1.13
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleIntelHDGraphics 6.2.4
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.AppleIntelHDGraphicsFB 6.2.4
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.driver.AppleGraphicsControl 2.8.68
    com.apple.GeForce 6.2.4
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleBluetoothMultitouch 54
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBCardReader 2.5.8
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
    com.apple.iokit.IOFireWireSBP2 4.0.6
    com.apple.driver.AppleBluetoothHIDKeyboard 141
    com.apple.driver.AppleHIDKeyboard 141
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.iokit.IOAudioFamily 1.7.9fc4
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.4
    com.apple.NVDAResman 6.2.4
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.IOBluetoothHIDDriver 2.3.8f7
    com.apple.driver.AppleMultitouchDriver 207.10
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SSDSA2SH064G1GC INTEL, 59.63 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
    FireWire Device: OEM ATA Device 00, Other World Computing, Up to 800 Mb/sec
    FireWire Device: OEM ATA Device 00, Other World Computing, Up to 800 Mb/sec
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #3
    Since it's your browser that keeps crashing, I would first try uninstalling Flash, restarting and then re-installing Flash. Then make sure to use ClickToFlash.

    I had the same problem for a while until I found it was Flash messing up everything. Once I did this, all was great again.
     
  3. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #4
    OMG code tags!

    Code:
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0xb9dc39f8 : 0x21b50c (0x5d42fc 0xb9dc3a2c 0x223974 0x0) 
    0xb9dc3a48 : 0x2aab55 (0x59616c 0xff4d4d4d 0xe 0x596336) 
    0xb9dc3b28 : 0x2a09a8 (0xb9dc3b40 0x8201a00c 0xb9dc3c18 0xff4d4d4d) 
    0xb9dc3b38 : 0xff4d4d4d (0xe 0xe3ff0048 0x6bb90010 0xd9b0010) 
    0xb9dc3c18 : 0x828d2657 (0x6bb9a000 0x14755c00 0x0 0x0) 
    0xb9dc3c48 : 0x828dcd0c (0x6bb9a000 0x146cc2dc 0x14755c00 0x828dc89c) 
    0xb9dc3c78 : 0x828dce73 (0x146cc000 0x6bb9a000 0x146cc320 0x8) 
    0xb9dc3ca8 : 0x828b646a (0x146cc000 0x6bb9a000 0xb9dc3cd8 0x213ebb) 
    0xb9dc3cd8 : 0x53717b (0x6bb9a000 0xd0973e8 0xd0973e8 0x1) 
    0xb9dc3d28 : 0x5671d4 (0x6bb9a000 0xd0973e8 0xd0973e8 0x1) 
    0xb9dc3d88 : 0x286234 (0x6bb9a000 0xd0973e8 0x1 0x0) 
    0xb9dc3df8 : 0x21d8ba (0x1208b368 0xdc13584 0x1208b370 0x1208b3a4) 
    0xb9dc3e38 : 0x210a3a (0x1208b300 0xb9dc3e7c 0xccc599c 0xb9dc3e70) 
    0xb9dc3e98 : 0x216c9d (0x1208b300 0x0 0x0 0x0) 
    0xb9dc3f18 : 0x294e13 (0xb9dc3f44 0x0 0x0 0x0) 
    0xb9dc3fc8 : 0x2a1018 (0xdfbe680 0x0 0x10 0xdfbe680) 
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelHDGraphics(6.2.4)@0x828b2000->0x82960fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a768000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x81de3000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x8280a000
    
    BSD process name corresponding to current thread: WebKitPluginHost
    as you see the panic is related to your graphics and flash.
    you weren't by chance viewing a video on youtube?
     
  4. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #5
    Which part of the quoted code tells that it relates to Flash? I am curious to learn.
     
  5. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #6
    webkitpluginhost hosts flash and html5 engines on websites.
     
  6. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #7
    With code tags, the indentation will be visible so you can notice what's highlighted in red:

    This points to the graphics drivers--specifically, the Intel graphics chip. So far as I'm aware, the Intel chips don't support hardwar accelerated h.264, so despite the fact that Flash may have been the front process, I doubt it's Flash's fault. Even if Flash is buggy, it still shouldn't be able to cause the machine to KP. If it could, that's Apple's fault--not Adobe's. So when it comes down to it, you can't blame Flash for a KP. No matter how buggy Flash is, it's still just a browser plugin. Until it has its own kernel extensions, it can't cause a KP.

    If you are getting this a lot, I would suspect a bad graphics chip on your LB. If your machine is one of those that allows you to choose between better performance and better battery, try switching to better performance and see if the crashes go away.
     
  7. RoBu3 thread starter macrumors newbie

    Joined:
    Dec 26, 2010
    #8
    Thanks Detrius and the guys who responded. First, i uninstalled the Flash, and the reinstalled. This morning I did as recommended by Detrius and unchecked the box for performance/battery. I am using a docking station for my Mac, so that is not a problem for that option.

    I just purchased this Mac in November, had a previous one and didn't have an issues. So I guess it is the new hardware within the new on that is causing the issue, we shall find out. I know most of the panics are unique if it's not bad RAM etc etc. I will continue to troubleshoot until it's resolved.

    Now time to wait :D

    Thanks gentlemen for your time!
     
  8. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #9
    That's good information there. It was what I was wondering about. Obviously I can see that it related to the graphics chip because it listed it and I just wanted to know how the other person KNEW it was Flash, being that Flash wasn't specifically identified in the code.
     
  9. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #10
    Flash was an assumption based on the front process, which was WebKitPluginHost. It could be any plugin, but we like to blame Flash because it has caused Safari to crash a lot. Also, the front process is rarely relevant, as most processes should be incapable of triggering a KP.
     
  10. RoBu3 thread starter macrumors newbie

    Joined:
    Dec 26, 2010
    #11
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelHDGraphics(6.2.4)@0x8276a000->0x82818fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a768000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x81f60000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x82819000

    BSD process name corresponding to current thread: Safari

    Mac OS version:
    10H574

    Kernel version:
    Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    Just crashed again, this is after i unselected the graphics option. Any details? I am going to use CHROME, see if that stops this issue from happening.
     
  11. SandboxGeneral, Dec 28, 2010
    Last edited: Dec 28, 2010

    SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #12
    Try uninstalling Flash altogether and NOT re-installing it. Run like that for a bit and see if Safari crashes still.

    Another thing to clear out are Flash cookies or Local Shared Objects (LSO). These are cookies from Flash that are stored separately from regular cookies and are not cleared out by the usual way of clearing them from a browser.

    You can adjust the settings from Adobe's website >>here<<. It's a web interface, but the settings are run directly to your computer. Read the page in the following link to properly setup the settings.

    You can learn about Flash cookies >>here<<.

    There are two ways to clear them out that I know of and one of them is a small program called Flush which you can get >>here<<.

    Another way is if you use the Better Privacy plugin for Firefox, get it >>here<<.

    If you don't use Firefox normally, I suggest either using it with that plugin if just to open Firefox so the plugin will run and then close Firefox or run Flush to keep these LSO's cleared. I've found that even though I have the settings marked in Adobe's settings, that they still get stored anyway and I have to clear them out manually using either of the two methods I mentioned.

    I kind of doubt that clearing the LSO's will solve your kernel panics, but it's still a good thing to do if you are at all concerned about privacy. But try uninstalling Flash like I said and going that way to see if you still crash. Then if it doesn't, maybe that was the problem.

    Also, are you running Safari 5.0.3?
     
  12. RoBu3 thread starter macrumors newbie

    Joined:
    Dec 26, 2010
    #13
    I have installed the plug-in and also the Flush. I removed those cookies that were found. I did re-install the flash, but I will remove it so we can narrow it down to see if it's Flash causing the crash.

    Thanks Sandbox..... Round 2! ;)
     

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