Kernal Panic Help

Discussion in 'Mac Basics and Help' started by macbookairman, Jun 11, 2008.

  1. macbookairman macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #1
    I just got my first kernal panic. I read about what it is on the apple support site, but i wanted to know if any of you could tell me what the problem might be:

    Wed Jun 11 17:20:09 2008
    panic(cpu 1 caller 0x0013649C): "thread_invoke: preemption_level 1\n"@/SourceCache/xnu/xnu-1228.5.18/osfmk/kern/sched_prim.c:1435
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x212f6ad0 : 0x12b0fa (0x459294 0x212f6b04 0x133243 0x0)
    0x212f6b20 : 0x13649c (0x45a320 0x1 0x4676e5c 0x20b35a20)
    0x212f6b80 : 0x136a32 (0x4676e5c 0x0 0x0 0x53d724)
    0x212f6bc0 : 0x136ac0 (0x0 0x0 0x0 0x6)
    0x212f6be0 : 0x131582 (0x0 0x0 0xad60b4 0x86bbb8)
    0x212f6c40 : 0x19b071 (0x1b2f084 0x535e8b8 0x1b2f084 0x283)
    0x212f6c58 : 0x141de3 (0x1b2f084 0x1d03c800 0x34434136 0x41454334)
    0x212f6c98 : 0x12fdc9 (0x1b2f07c 0x5c9da70 0xf 0x6)
    0x212f6cb8 : 0x86944c (0x5c9da70 0xc 0x375f300 0x212f6d9a)
    0x212f6d28 : 0x867802 (0x12df1080 0x861b83 0x864787 0x212f6d94)
    0x212f6d48 : 0x8621ba (0x12df1080 0x1d020100 0x861b83 0x864787)
    0x212f7d08 : 0x866d53 (0x12df1080 0x1d04e000 0x212f7d44 0x1)
    0x212f7d68 : 0x8686ab (0x12df1080 0x1d03c700 0x212f7d80 0x3a422a)
    0x212f7d98 : 0x3a6a20 (0x12df1080 0x5b94000 0x0 0x212f7e4c)
    0x212f7e38 : 0x390a4d (0x5b94000 0x0 0x212f7ebc 0x1d03c700)
    0x212f7e68 : 0x38c229 (0x3584f40 0x212f7ebc 0x0 0x212f7f54)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.bluecoat.kext.bckd(2.9.99)@0x85f000->0xb5afff

    BSD process name corresponding to current thread: Safari

    Mac OS version:
    9D34

    Kernel version:
    Darwin Kernel Version 9.3.0: Fri May 23 00:49:16 PDT 2008; root:xnu-1228.5.18~1/RELEASE_I386
    System model name: MacBook3,1 (Mac-F22788C8)




    I use Apple RAM, and I have all of the lastest updates from software update (including the recent quicktime, iDVD, iMovie, and OSX 10.5.3

    EDIT: I just used Disk Utility to check my hard drives (both internal and external WD 500GN MyDisk) and it says both are ok with no issues
     
  2. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #2
    There kernel panic corresponds to Safari but more specifically to "com.bluecoat.kext.bckd" which when searched for gives this thread. Or even a thread over at the bluecoat forums.

    Do you have Bluecoat installed?

    I would keep an eye on it for now and if it happens again try asking over there as I don't think many people here have heard of bluecoat let alone used it, Don't forget to report back though so we know.

    If bluecoat is not that vital to your work flow then you could always uninstall it.
     
  3. macbookairman thread starter macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #3
    I do have bluecoat installed. But it isn't all that inmportant for me so I think I will uninstall it.

    When it happened i was in safari and i had was going to youtube. i typed the url in, hit enter, and i got the kernel panic. so i'm guessing it was going to block youtube, but the something went wrong.

    information about the bluecoat product i have can be found here:
    http://www1.k9webprotection.com/

    they have a new beta web protection kit for macs.


    thank you so much. i would never have figured out that it was bluecoat causing the problem.
     

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