Hi Everyone,
I hope I am in the right section. 4 days ago my 2017 MacBook Pro started exhibiting a strange behaviour. Basically when it's in sleep mode, it crashes and when I open it I have to boot it again and the report shows a kernel panic, that is almost always identical, that I put in spoiler
I haven't installed anything new in these days, I resetted the NVRAM, the RMC, I did diagnostic and first aid on the SSD, the problem is still there. Maybe it is also worth noting that the very first time that it happened there was also a flashing box with a question mark, but this happened only the first time.
Right now I have installed an app, Insomnia X, that prevents the laptop to go in sleep mode when I close the lid, but I would like to solve this problem. Do you have any idea of what can I do, apart from going to the Apple Store to check the hardware? Unfortunately I cannot go until the end of the month, so I would like in the meantime to find out if it's a software related problem.
Thanks in advance!
I hope I am in the right section. 4 days ago my 2017 MacBook Pro started exhibiting a strange behaviour. Basically when it's in sleep mode, it crashes and when I open it I have to boot it again and the report shows a kernel panic, that is almost always identical, that I put in spoiler
Anonymous UUID: 1ACAF68D-861F-B71C-34D9-070D09EFD796
Wed Jan 10 08:32:39 2018
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f8cc5da3c): nvme: "Fatal error occurred. CSTS=0xffffffff
. FW Revision=CXS4JA0Q\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-356.30.6/IONVMeController.cpp:5275
Backtrace (CPU 0), Frame : Return Address
0xffffff9150d83a10 : 0xffffff8009e505f6
0xffffff9150d83a60 : 0xffffff8009f7d604
0xffffff9150d83aa0 : 0xffffff8009f6f0f9
0xffffff9150d83b20 : 0xffffff8009e02120
0xffffff9150d83b40 : 0xffffff8009e5002c
0xffffff9150d83c70 : 0xffffff8009e4fdac
0xffffff9150d83cd0 : 0xffffff7f8cc5da3c
0xffffff9150d83e30 : 0xffffff800a49693c
0xffffff9150d83ea0 : 0xffffff800a496866
0xffffff9150d83ed0 : 0xffffff8009e89e74
0xffffff9150d83f40 : 0xffffff8009e89965
0xffffff9150d83fa0 : 0xffffff8009e014f7
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[8C2350A2-A812-3B8C-8DE1-3A6911793417]@0xffffff7f8cc4b000->0xffffff7f8cc87fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[58669FC2-CC90-3594-AD69-DB89B923FD20]@0xffffff7f8ae02000
dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f8a694000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[79C21A42-B04F-314F-BA88-F221F3D54094]@0xffffff7f8ad2d000
dependency: com.apple.iokit.IOStorageFamily(2.1)[B0FCE898-1542-34C0-B845-46FAE81DD9E6]@0xffffff7f8a846000
dependency: com.apple.iokit.IOReportFamily(31)[D2F2FBDF-4EE4-38BA-99F5-B699F886F413]@0xffffff7f8b28a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17C205
Kernel version:
Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64
Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B
Kernel slide: 0x0000000009a00000
Kernel text base: 0xffffff8009c00000
__HIB text base: 0xffffff8009b00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System uptime in nanoseconds: 3172640517688
last loaded kext at 247198068350: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8f866000, size 69632)
last unloaded kext at 666495397929: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8f85e000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 110.23.24
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDA 280.12
com.apple.driver.AppleGraphicsDevicePolicy 3.16.21
com.apple.AGDCPluginDisplayMetrics 3.16.2
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.2f2
com.apple.driver.AppleIntelKBLGraphics 10.3.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.eficheck 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.10.2
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.filesystems.apfs 748.31.8
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleGraphicsControl 3.16.21
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOAcceleratorFamily2 376.6
com.apple.iokit.IOSurface 209.2.2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGPUWrangler 3.16.2
com.apple.AppleGraphicsDeviceControl 3.16.21
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 517.22
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.22
com.apple.driver.AppleActuatorDriver 1204.13
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.2f2
com.apple.iokit.IOBluetoothFamily 6.0.2f2
com.apple.driver.AppleMultitouchDriver 1204.13
com.apple.driver.AppleInputDeviceSupport 1201.8
com.apple.driver.AppleHSSPIHIDDriver 52
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleHSSPISupport 52
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
Wed Jan 10 08:32:39 2018
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f8cc5da3c): nvme: "Fatal error occurred. CSTS=0xffffffff
. FW Revision=CXS4JA0Q\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-356.30.6/IONVMeController.cpp:5275
Backtrace (CPU 0), Frame : Return Address
0xffffff9150d83a10 : 0xffffff8009e505f6
0xffffff9150d83a60 : 0xffffff8009f7d604
0xffffff9150d83aa0 : 0xffffff8009f6f0f9
0xffffff9150d83b20 : 0xffffff8009e02120
0xffffff9150d83b40 : 0xffffff8009e5002c
0xffffff9150d83c70 : 0xffffff8009e4fdac
0xffffff9150d83cd0 : 0xffffff7f8cc5da3c
0xffffff9150d83e30 : 0xffffff800a49693c
0xffffff9150d83ea0 : 0xffffff800a496866
0xffffff9150d83ed0 : 0xffffff8009e89e74
0xffffff9150d83f40 : 0xffffff8009e89965
0xffffff9150d83fa0 : 0xffffff8009e014f7
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[8C2350A2-A812-3B8C-8DE1-3A6911793417]@0xffffff7f8cc4b000->0xffffff7f8cc87fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[58669FC2-CC90-3594-AD69-DB89B923FD20]@0xffffff7f8ae02000
dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f8a694000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[79C21A42-B04F-314F-BA88-F221F3D54094]@0xffffff7f8ad2d000
dependency: com.apple.iokit.IOStorageFamily(2.1)[B0FCE898-1542-34C0-B845-46FAE81DD9E6]@0xffffff7f8a846000
dependency: com.apple.iokit.IOReportFamily(31)[D2F2FBDF-4EE4-38BA-99F5-B699F886F413]@0xffffff7f8b28a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17C205
Kernel version:
Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64
Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B
Kernel slide: 0x0000000009a00000
Kernel text base: 0xffffff8009c00000
__HIB text base: 0xffffff8009b00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System uptime in nanoseconds: 3172640517688
last loaded kext at 247198068350: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8f866000, size 69632)
last unloaded kext at 666495397929: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8f85e000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 110.23.24
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDA 280.12
com.apple.driver.AppleGraphicsDevicePolicy 3.16.21
com.apple.AGDCPluginDisplayMetrics 3.16.2
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.2f2
com.apple.driver.AppleIntelKBLGraphics 10.3.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.eficheck 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.10.2
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.filesystems.apfs 748.31.8
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleGraphicsControl 3.16.21
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOAcceleratorFamily2 376.6
com.apple.iokit.IOSurface 209.2.2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGPUWrangler 3.16.2
com.apple.AppleGraphicsDeviceControl 3.16.21
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 517.22
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.22
com.apple.driver.AppleActuatorDriver 1204.13
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.2f2
com.apple.iokit.IOBluetoothFamily 6.0.2f2
com.apple.driver.AppleMultitouchDriver 1204.13
com.apple.driver.AppleInputDeviceSupport 1201.8
com.apple.driver.AppleHSSPIHIDDriver 52
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleHSSPISupport 52
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
I haven't installed anything new in these days, I resetted the NVRAM, the RMC, I did diagnostic and first aid on the SSD, the problem is still there. Maybe it is also worth noting that the very first time that it happened there was also a flashing box with a question mark, but this happened only the first time.
Right now I have installed an app, Insomnia X, that prevents the laptop to go in sleep mode when I close the lid, but I would like to solve this problem. Do you have any idea of what can I do, apart from going to the Apple Store to check the hardware? Unfortunately I cannot go until the end of the month, so I would like in the meantime to find out if it's a software related problem.
Thanks in advance!
