Kernel panic is now part of my life.....

Discussion in 'MacBook Pro' started by ijha, Nov 17, 2013.

  1. ijha, Nov 17, 2013
    Last edited: Nov 17, 2013

    ijha macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #1
    Hi, Everyone.
    Every once in two weeks, I am suffering from kernel panics.:mad: It happens especially when I start or shut down the laptop. The operating system seems not to be a culprit since it happens on ML and Maverick. I've been trying to figure out the reason by deleting apps one by one. But so far no luck.

    I wonder if anyone can give me any clue from the log below. I really really appreciate your help.

    Mine is Macbook pro 13" early 2011 i7 with 8GB Ram.

    Thank you very much.






    Anonymous UUID: 57E7E8BA-A21C-2537-02BA-6872741F30BC

    Sun Nov 17 15:03:39 2013
    panic(cpu 0 caller 0xffffff8027edc19e): Kernel trap at 0xffffff8027e73944, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x00007fff778f03e8, CR3: 0x0000000028ea5001, CR4: 0x00000000000606e0
    RAX: 0x0000000000000000, RBX: 0xffffff803b7f58e0, RCX: 0x0000000009000000, RDX: 0xffffff80284a1040
    RSP: 0xffffff8118d6bc50, RBP: 0xffffff8118d6bc50, RSI: 0x0000000000000000, RDI: 0xdfffff803b760500
    R8: 0x0000000000001000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff803b7f58e0
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff803b7f58f0, R15: 0xffffff803b7a31e0
    RFL: 0x0000000000010282, RIP: 0xffffff8027e73944, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x00007fff778f03e8, Error code: 0x0000000000000000, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff8109e8cc50 : 0xffffff8027e22f69
    0xffffff8109e8ccd0 : 0xffffff8027edc19e
    0xffffff8109e8cea0 : 0xffffff8027ef3606
    0xffffff8109e8cec0 : 0xffffff8027e73944
    0xffffff8118d6bc50 : 0xffffff8027e9013d
    0xffffff8118d6bc80 : 0xffffff80281ff86e
    0xffffff8118d6bc90 : 0xffffff8027fdb8ed
    0xffffff8118d6bce0 : 0xffffff8027fdaf60
    0xffffff8118d6bd20 : 0xffffff8027fdb4c0
    0xffffff8118d6bdb0 : 0xffffff8027fe4287
    0xffffff8118d6be10 : 0xffffff8027fdc8ea
    0xffffff8118d6be50 : 0xffffff80281dba5a
    0xffffff8118d6bec0 : 0xffffff80281ea358
    0xffffff8118d6bf50 : 0xffffff802823de23
    0xffffff8118d6bfb0 : 0xffffff8027ef3e06

    BSD process name corresponding to current thread: launchd

    Mac OS version:
    13A603

    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide: 0x0000000027c00000
    Kernel text base: 0xffffff80
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i7, 2.7 GHz, 8 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R UJ-8A8
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
  3. ijha, Nov 18, 2013
    Last edited: Nov 18, 2013

    ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #3
    Dang....Another kernel panic happened while I was waking up the computer from sleep.

    Anyway, thanks for the suggestion. But holding the D key doesn't make my computer boot into the Apple Hardware Test. What am I doing wrong? Mine is an early 2011 running Mavericks now.
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Did your machine come with Snow Leopard? If it did, you will beed to use the method below a little further down that page I linked.

    [​IMG]
     
  5. ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #5
    I appreciate your reply Weaselboy. Thanks again.

    I don't remember if my machine came with that. And I don't know where they are even though it did.

    Is there any way to perform the test without it? I am quite confused why my machine even can't perform the simple test :confused:
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    As I think about it, I'm pretty certain an early 2011 would have come with Snow Leopard since Lion did not come out until July 2011. You should have received two, grey install disks with the machine. You will need that second disk to perform the AHT.

    Have you tried a disk repair from the recovery partition? Do a command-r boot then use Disk Util to run repair disk and see what that says.

    Make sure you have a good backup first.

    Another thing you can try is a boot to safe mode by holding the shift key while booting. That boots to stripped down OS X version and by passes any login/startup items you have. If it works fine in safe mode but not in normal mode, that points to a conflict with a login or startup item.
     
  7. ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #7
    Thanks again. I'll try one by one.
     
  8. ijha, Dec 2, 2013
    Last edited: Dec 2, 2013

    ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #8
    Sorry folks for bringing this thread alive again.

    I tried everything that were mentioned above and the machine unfortunately still gives me kernel panic especially when it shuts down.

    There is one thing that I found is weird that might be relevant to the problem is this:

    I usually keep four or five apps (Mail, Evernote, Safari, iTunes and Pages) open in normal use then I close all the apps and then 2 or 3 seconds later, I shut down the machine.

    Under this scenario, three weird things are happening frequently.

    1. After I shut down the machine, the panel goes black. Naturally I think it is completely shut down. So, I close the lid. THEN suddenly the 'sleep' mode white LED is blinking. If I open the lid again later, it says that the machine is not properly shut down and asks me if I want to report the problem (I guess it experienced kernel panic here)

    2. Second frequent symptom is this: as usual, I close all the programs and I shut down the machine. The next morning I start the machine. Interestingly, one or two programs that I closed yesterday (I'm 100% sure that I closed the programs) is still in the dock showing it is still open. I guess this indicates that certainly some programs weren't shut down completely when I turned off the machine.

    3. Again, I close all the programs and I shut down the machine. While it is shutting down, it suddenly goes kernel panic and the machine restarts.

    Have these things ever happened to you? If so, please advise me what to do. Do you think if clean re-install may help? Or does it sounds like a hardware failure?

    Thanks again.

    Best,
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    To me it sounds like a hardware issue. Hard to say for sure though.

    One other thing you can try. Make a new admin account (leave your old one in place) then use the new account a couple days and see if the issue continues. If that stops it, that tells you it is something specific to your account.
     
  10. ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #10
    Thanks again Weaselboy. I appreciate your replies.

    I will certainly do that. Quick one more question though. Is the Memtest reliable? Though it says the memories are ok, I want to try new memories if it is a hardware problem.
     
  11. blueroom macrumors 603

    blueroom

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    Feb 15, 2009
    Location:
    Toronto, Canada
  12. ijha thread starter macrumors regular

    ijha

    Joined:
    Aug 20, 2009
    #12
    It's a 3rd party one. G.Skill from new egg 2 years ago.
     
  13. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #13
    Put the factory RAM back in, see if the problem goes away.
     

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