kernel panic issue - Macbook pro retina 15 inch mid 2015

[yusg]

Hi All,

First time posting and not sure what I am doing!

I hope you can help as I am completely lost in regards to what to do and have been trying to resolve this for over a year. I have been bashing my brain to figure out whats going on with my macbook with no luck. Have replaced the SSD, RAM and battery and still the macbook in the midst of use, will make a crackling sound and the screen with pixelate and shut down. Below is the problem report produced. I hope someone can help. Thank you

Spoiler: Panic report

panic(cpu 0 caller 0xffffff8014bd0833): Kernel trap at 0xffffff8014acb29b, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8000ae0776, CR3: 0x0000000018d48000, CR4: 0x00000000001626e0
RAX: 0xffffff8015899140, RBX: 0xffffff950014cbb8, RCX: 0x0000000000000000, RDX: 0x0000000001000000
RSP: 0xfffffff2b295be90, RBP: 0xfffffff2b295bec0, RSI: 0xffffff8015935ae8, RDI: 0x0000000000000000
R8: 0xffffffbddae38260, R9: 0xffffff95181021a0, R10: 0x0000000000000028, R11: 0xffffff95181eaba0
R12: 0xffffffa517c24540, R13: 0xffffff8015ac02f8, R14: 0xffffff9b7fa89e00, R15: 0xffffff8000ae0740
RFL: 0x0000000000010286, RIP: 0xffffff8014acb29b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8000ae0776, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 2

Panicked task 0xffffffa04a946670: 167 threads: pid 0: kernel_task
Backtrace (CPU 0), panicked thread: 0xffffffa5171caaa0, Frame : Return Address
0xfffffff2b295b840 : 0xffffff8014a7fdad
0xfffffff2b295b890 : 0xffffff8014be10d6
0xfffffff2b295b8d0 : 0xffffff8014bd0443
0xfffffff2b295b920 : 0xffffff8014a1fa70
0xfffffff2b295b940 : 0xffffff8014a8017d
0xfffffff2b295ba60 : 0xffffff8014a7f936
0xfffffff2b295bac0 : 0xffffff8015315093
0xfffffff2b295bbb0 : 0xffffff8014bd0833
0xfffffff2b295bd30 : 0xffffff8014bd0516
0xfffffff2b295bd80 : 0xffffff8014a1fa70
0xfffffff2b295bda0 : 0xffffff8014acb29b
0xfffffff2b295bec0 : 0xffffff8014a9ad07
0xfffffff2b295bf20 : 0xffffff8014a9ad07
0xfffffff2b295bf80 : 0xffffff8014a9ac44
0xfffffff2b295bfa0 : 0xffffff8014a1f19e

Process name corresponding to current thread (0xffffffa5171caaa0): kernel_task

Mac OS version:
21G115

Kernel version:
Darwin Kernel Version 21.6.0: Mon Aug 22 20:17:10 PDT 2022; root:xnu-8020.140.49~2/RELEASE_X86_64
Kernel UUID: 06A10466-36D7-3A0B-9EE7-A9053A8991A3
KernelCache slide: 0x0000000014800000
KernelCache base: 0xffffff8014a00000
Kernel slide: 0x0000000014810000
Kernel text base: 0xffffff8014a10000
__HIB text base: 0xffffff8014900000
System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 382941142882
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000059291226c0
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x0000001226e44576 0x0000000000000000
Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space
Zone info:
Zone map: 0xffffff904995d000 - 0xffffffb04995d000
. PGZ : 0xffffff904995d000 - 0xffffff904b95e000
. VM : 0xffffff904b95e000 - 0xffffff951815d000
. RO : 0xffffff951815d000 - 0xffffff96b195d000
. GEN0 : 0xffffff96b195d000 - 0xffffff9b7e15d000
. GEN1 : 0xffffff9b7e15d000 - 0xffffffa04a95d000
. GEN2 : 0xffffffa04a95d000 - 0xffffffa51715d000
. GEN3 : 0xffffffa51715d000 - 0xffffffa9e395d000
. DATA : 0xffffffa9e395d000 - 0xffffffb04995d000
Metadata: 0xffffffbdcfaf7000 - 0xffffffbdefaf7000
Bitmaps : 0xffffffbdefaf7000 - 0xffffffbdf5af7000

last started kext at 20761468632: >driverkit.serial 6.0.0 (addr 0xffffff7fadcb5000, size 28672)
loaded kexts:
>AudioAUUC 1.70
>!AUpstreamUserClient 3.6.9
>!AHDAHardwareConfigDriver 340.2
>!AHDA 340.2
>X86PlatformShim 1.0.0
>AGPM 129
>!APlatformEnabler 2.7.0d0
@filesystems.autofs 3.0
>!AGraphicsDevicePolicy 6.5.7
@AGDCPluginDisplayMetrics 6.5.7
>!A!IHD5000Graphics 18.0.8
>pmtelemetry 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>eficheck 1
>AGDCBacklightControl 6.5.7
>!ABacklight 180.8
>!AMCCSControl 1.16
>!AHV 1
>!ADiskImages2 126.141.2
>!AMuxControl 6.5.7
>!ALPC 3.1
>!AFIVRDriver 4.1.0
>!ASMCLMU 212
>!ACameraInterface 7.9.1
>!AThunderboltIP 4.0.3
>ACPI_SMC_PlatformPlugin 1.0.0
>!A!ISlowAdaptiveClocking 4.0.0
>!A!IFramebufferAzul 18.0.8
|SCSITaskUserClient 456.140.3
>!ATopCaseHIDEventDriver 5450.8
>!UTopCaseDriver 5450.8
>!UCardReader 533.120.2
>AirPort.BrcmNIC 1400.1.1
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.lifs 1
@filesystems.apfs 1934.141.2
@filesystems.hfs.kext 583.100.10
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!ARTC 2.0.1
>!AACPIButtons 6.1
>!AHPET 1.8
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 402
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kec.!AEncryptedArchive 1
>driverkit.serial 6.0.0
|IOSerial!F 11
>DspFuncLib 340.2
@kext.OSvKernDSPLib 529
@kext.triggers 1.0
>!UAudio 416.2
>!AAudioClockLibs 140.1
|IO!BSerialManager 9.0.0
|IO!BPacketLogger 9.0.0
|IO!BHost!CUSBTransport 9.0.0
|IO!BHost!CUARTTransport 9.0.0
|IO!BHost!CTransport 9.0.0
>IO!BHost!CPCIeTransport 9.0.0
>!ASMBusPCI 1.0.14d1
|IOAVB!F 1040.6
@plugin.IOgPTPPlugin 1040.3
|IOEthernetAVB!C 1.1.0
>!ABacklightExpert 1.1.0
|CSR!BHost!CUSBTransport 9.0.0
|Broadcom!BHost!CUSBTransport 9.0.0
|Broadcom!B20703USBTransport 9.0.0
>!ASMBus!C 1.0.18d1
>!AIPAppender 1.0
>!AGraphicsControl 6.5.7
>!AHDA!C 340.2
|IOHDA!F 340.2
|IOAudio!F 340.2
@vecLib.kext 1.2.0
|IONDRVSupport 597
>!AThunderboltEDMSink 5.0.3
>!AThunderboltDPOutAdapter 8.5.1
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
@!AGPUWrangler 6.5.7
|IOSlowAdaptiveClocking!F 1.0.0
|IOAccelerator!F2 462.8
@!AGraphicsDeviceControl 6.5.7
|IOGraphics!F 597
>!AActuatorDriver 5460.1
>!AHS!BDriver 5450.8
>IO!BHIDDriver 9.0.0
>!AMultitouchDriver 5460.1
>!AInputDeviceSupport 5460.1
>!AHIDKeyboard 228.2
>usb.IOUSBHostHIDDevice 1.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPInAdapter 8.5.1
>!AThunderboltDPAdapter!F 8.5.1
>!AThunderboltPCIDownAdapter 4.1.1
>!AXsanScheme 3
>!AThunderboltNHI 7.2.81
|IOThunderbolt!F 9.3.3
|IO80211!FLegacy 1200.12.2b1
|IOSkywalk!F 1.0
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IONVMe!F 2.1.0
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!ABSDKextStarter 3
|IOSurface 302.14
@filesystems.hfs.encodings.kext 1
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
|IOTimeSync!F 1040.3
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 9.0.0
|IOReport!F 47
$quarantine 4
$sandbox 300.0
@Kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 533.120.2
|IOUSBMass!SDriver 210.120.3
|IOSCSIBlockCommandsDevice 456.140.3
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 456.140.3
>!AMobileFileIntegrity 1.0.5
$!AImage4 4.2.0
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.Libm 1
@kec.corecrypto 12.0

 

[Audit13]

The mid-2015 retina does not have user-replaceable ram.

 

[yusg]

The mid-2015 retina does not have user-replaceable ram.

Apologies! Not ram replaced, just ssd and battery

 

[Audit13]

I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.

 

[yusg]

I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.

So after the battery repair all programs seem to work fine except for Apple Music, maybe 2 or 3 tracks in, it cuts out.

I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.

it’s occurred with Apple Music and PowerPoint so far after coming back from receiving a replacement battery. I tired to run diagnostic but I get a globe with an exclamation mark. Attached is what happens before it turn off

 

[Audit13]

Wow, that graphics distortion doesn't look good.

Was the battery replaced at the Apple store?

 

[yusg]

Replaced by 3rd party repair centre with Apple approved engineers. They also replaced the SSD and reapplied silicon to the CPU as the MacBook was overheating

 

[f54da]

Run memtest, possibly failing ram

 

[Audit13]

Replaced by 3rd party repair centre with Apple approved engineers. They also replaced the SSD and reapplied silicon to the CPU as the MacBook was overheating

Was the MacBook doing this before the battery replacement?

 

[yusg]

Was the MacBook doing this before the battery replacement?

Was the MacBook doing this before the battery replacement?

Correct

correct

 

[Audit13]

I recommend taking it to a physical Apple store if possible for diagnostics.

 

[yusg]

Run memtest, possibly failing ram

Ran memtest, no errors found. Thanks for the suggestion

 

[yusg]

I recommend taking it to a physical Apple store if possible for diagnostics.

Yeah, that seems like the best thing to do at the moment. Thanks for all your help