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samfjsmith

macrumors newbie
Original poster
Mar 3, 2023
3
0
Hi,

Having some issues with a 2019 MBP 16". It belonged to my dad and when he died last year it was given to me. Since then, it has been experiencing kernel panics with a loud short blast of the fans before shutting down (then constantly trying to restart) when running on battery, with lid closed and if it goes idle.

Temporary "fix" for this was to leave it plugged in and turned on at all times, making sure the display never went to sleep. When it was in this state, it was fine. Obviously this wasnt ideal so I reluctantly cleared SSD yesterday and reinstalled the OS (sounds silly but as it was my dads, I didnt want to do this, but I did).

After install, the OS booted and I was using it for a couple of hours with no problems, plugged in, never leaving it to go idle. Then, I started investigating to see if the kernel panic had been fixed. In short, it hasnt. I closed the lid for half an hour to see what would happen and it started the panic cycle. Then, I tried it in multiple conditions and the cycle continued. Finally, I reset the machine to factory settings in internet recovery mode, which reinstalled Monterrey. Seemed to be ok but I noticed it was in safe mode so restarted it. Cue, the cycle begins again.

Now, even when plugged in, it wont boot consistently in anything but safe mode. I left it idle overnight in safe mode and I woke up to it still powered on, no panics. Ive been trying to get it to boot now for the past hour and its just going around in circles, plugged in.

I've ordered some screwdrivers to open it up and clean the fans but in the meantime I'm keen to get it up and running as I use this computer for videography and I'm way behind schedule on a project.

I wondered if anybody else had any experience with this issue to this extent and could advise? The battery is in need of a service so my instincts are saying its either that or GPU (it being fine in safe mode has helped me draw this conclusion).

I've just read this post and my next step is going to be to install that version of Sonoma but I'm not holding out much hope as it was happening on Monterrey.



Any advice would be greatly appreciated, thank you. I'm losing my mind with this.

Worth mentioning that I took this to Apple about 6 months ago and they found no hardware faults and recommended a clean install, which I have now done to no avail
 
Last edited:
Here is the crash report


panic(cpu 2 caller 0xffffff7f96558709): GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization. TTL Error Message: {} --> {14524093180:[3:0:0] Error SW_IP_CLIENT_ID__SMU: event_id=0xc0140406 event_info:type=3 hw_id=0 event_specific_tag=0x6 pData=0 data_size=0 %s %s %d %s}.


: 12265iE8_12iE1_ : mux-regs 5 3 3 7f 1f 0 0 switch-state 13 IG FBs 0 EG FBs 0:1f power-state 0 3D idle HDA idle system-state 0 power-level 20:20 power-retry 0:0 connect-change 0 WS-ready 0





Panicked task 0xffffff90270b9870: 13 threads: pid 152: WindowServer


Backtrace (CPU 2), panicked thread: 0xffffff868eb52b40, Frame : Return Address


0xfffffff40eba32e0 : 0xffffff8001de8351


0xfffffff40eba3330 : 0xffffff8001f5611c


0xfffffff40eba3370 : 0xffffff8001f459e3


0xfffffff40eba3440 : 0xffffff8001d7d971


0xfffffff40eba3460 : 0xffffff8001de8647


0xfffffff40eba3560 : 0xffffff8001de7ce2


0xfffffff40eba35d0 : 0xffffff80025d34f8


0xfffffff40eba36c0 : 0xffffff7f96558709


0xfffffff40eba37a0 : 0xffffff7f965581f7


0xfffffff40eba3890 : 0xffffff7f8e7196f0


0xfffffff40eba39a0 : 0xffffff7f8e6db241


0xfffffff40eba39e0 : 0xffffff7f8e7185fb


0xfffffff40eba3a30 : 0xffffff7f8e6dfb32


0xfffffff40eba3a90 : 0xffffff7f970d8d54


0xfffffff40eba3b10 : 0xffffff7f8e6dfabe


0xfffffff40eba3b30 : 0xffffff7f970cf089


0xfffffff40eba3bc0 : 0xffffff80024c20cd


0xfffffff40eba3c20 : 0xffffff8002538935


0xfffffff40eba3ca0 : 0xffffff8001efca13


0xfffffff40eba3d00 : 0xffffff8001dc54d0


0xfffffff40eba3da0 : 0xffffff8001dd8a45


0xfffffff40eba3df0 : 0xffffff8001dd9134


0xfffffff40eba3ee0 : 0xffffff8001f2a29a


0xfffffff40eba3fa0 : 0xffffff8001d7ddd6


Kernel Extensions in backtrace:


com.apple.iokit.IOGraphicsFamily(598.0)[BEA504A3-650F-3015-99A5-D8E1801AE95D]@0xffffff7f970be000->0xffffff7f970ecfff


dependency: com.apple.iokit.IOPCIFamily(2.9)[A5293782-FD3D-3E20-90F5-285A5156C66E]@0xffffff8004250000->0xffffff8004283fff


com.apple.driver.AppleMuxControl2(8.1.10)[ED75EBEC-BE02-334C-93B8-676C40171713]@0xffffff7f96548000->0xffffff7f9655afff


dependency: com.apple.AppleGraphicsDeviceControl(8.1.10)[F15CF5E9-FB55-3C5C-9DA8-D3013B489BE4]@0xffffff7f96503000->0xffffff7f96506fff


dependency: com.apple.driver.AppleGraphicsControl(8.1.10)[AC5586D1-98C0-397B-B831-C1DCFEBEFC7B]@0xffffff7f964eb000->0xffffff7f964ebfff


dependency: com.apple.iokit.IOACPIFamily(1.4)[5CCDA23F-974B-36FE-991B-F492F97C7C90]@0xffffff8003dd5000->0xffffff8003dd6fff


dependency: com.apple.iokit.IOGraphicsFamily(598)[BEA504A3-650F-3015-99A5-D8E1801AE95D]@0xffffff7f970be000->0xffffff7f970ecfff


dependency: com.apple.iokit.IOPCIFamily(2.9)[A5293782-FD3D-3E20-90F5-285A5156C66E]@0xffffff8004250000->0xffffff8004283fff


com.apple.kext.AMDRadeonX6000Framebuffer(6.0.1)[425C841B-BAFE-3B4F-8182-CA824CFA8CF9]@0xffffff7f8e6cb000->0xffffff7f8e954fff


dependency: com.apple.AppleGraphicsDeviceControl(8.1.10)[F15CF5E9-FB55-3C5C-9DA8-D3013B489BE4]@0xffffff7f96503000->0xffffff7f96506fff


dependency: com.apple.iokit.IOACPIFamily(1.4)[5CCDA23F-974B-36FE-991B-F492F97C7C90]@0xffffff8003dd5000->0xffffff8003dd6fff


dependency: com.apple.iokit.IOGraphicsFamily(598)[BEA504A3-650F-3015-99A5-D8E1801AE95D]@0xffffff7f970be000->0xffffff7f970ecfff


dependency: com.apple.iokit.IOPCIFamily(2.9)[A5293782-FD3D-3E20-90F5-285A5156C66E]@0xffffff8004250000->0xffffff8004283fff





Process name corresponding to current thread (0xffffff868eb52b40): WindowServer





Mac OS version:


24C101





Kernel version:


Darwin Kernel Version 24.2.0: Fri Dec 6 18:41:43 PST 2024; root:xnu-11215.61.5~2/RELEASE_X86_64


Kernel UUID: 1AF74199-8232-377B-9439-FC14897F5A39


roots installed: 0


KernelCache slide: 0x0000000001a00000


KernelCache base: 0xffffff8001c00000


Kernel slide: 0x0000000001ae4000


Kernel text base: 0xffffff8001ce4000


__HIB text base: 0xffffff8001b00000


System model name: MacBookPro16,1 (Mac-E1008331FDC96864)


System shutdown begun: NO


Hibernation exit count: 0





System uptime in nanoseconds: 14537457810


Last Sleep: absolute base_tsc base_nano


Uptime : 0x00000003628005f9


Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000


Wake : 0x0000000000000000 0x0000000c8b295342 0x0000000000000000


Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space


Zone info:


Zone map: 0xffffff802668f000 - 0xffffffa02668f000


. PGZ : 0xffffff802668f000 - 0xffffff8028690000


. VM : 0xffffff8028690000 - 0xffffff84f4e8f000


. RO : 0xffffff84f4e8f000 - 0xffffff868e68f000


. GEN0 : 0xffffff868e68f000 - 0xffffff8b5ae8f000


. GEN1 : 0xffffff8b5ae8f000 - 0xffffff902768f000


. GEN2 : 0xffffff902768f000 - 0xffffff94f3e8f000


. GEN3 : 0xffffff94f3e8f000 - 0xffffff99c068f000


. DATA : 0xffffff99c068f000 - 0xffffffa02668f000


Metadata: 0xffffffb0301ce000 - 0xffffffb0501ce000


Bitmaps : 0xffffffb0501ce000 - 0xffffffb0531ce000


Extra : 0 - 0





last started kext at 11526465378: >!AHIDKeyboard 8010.1 (addr 0xffffff8003314000, size 20480)


loaded kexts:


>!AHIDALSService 1


>!ATopCaseHIDEventDriver 8420.1


>AGPM 137


>!APlatformEnabler 2.7.0d0


>X86PlatformShim 1.0.0


@kext.AMDRadeonX6000 6.0.1


@filesystems.autofs 3.0


@UVCService 1


>!AUpstreamUserClient 3.6.12


@kext.AMDRadeonServiceManager 6.0.1


>!AGFXHDA 400.1


>!AGraphicsDevicePolicy 8.1.10


>!ABridgeAudio!C 500.2


@AGDCPluginDisplayMetrics 8.1.10


>pmtelemetry 1


@filesystems.nfs 1


|IOUserEthernet 1.0.1


>usb.!UUserHCI 1


>!ARXE 1.0


>!AHV 1


>!A!IKBLGraphics 23.0.0


>AGDCBacklightControl 8.1.10


>!AMuxControl2 8.1.10


>!ABacklight 180.11


>!AMCCSControl 1.17


>!A!IPCHPMC 2.0.1


>ACPI_SMC_PlatformPlugin 1.0.0


>!AThunderboltNHISpeedTest 0.0.1


>!AThunderboltIP 4.0.3


>BridgeAudioCommunication 500.2


>!AAVEBridge 6.1


>!A!ISlowAdaptiveClocking 4.0.0


>!A!ICFLGraphicsFramebuffer 23.0.0


>!AFIVRDriver 4.1.0


>BCMWLANFirmware4388.Hashstore 1


>BCMWLANFirmware4387.Hashstore 1


>BCMWLANFirmware4378.Hashstore 1


>BCMWLANFirmware4377.Hashstore 1


>BCMWLANFirmware4364.Hashstore 1


>!AFileSystemDriver 3.0.1


@filesystems.tmpfs 1


@filesystems.lifs 1


@filesystems.hfs.kext 677.60.1


@BootCache 40


@!AFSCompression.!AFSCompressionTypeZlib 1.0.0


@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1


@filesystems.apfs 2317.61.2


>!ABCMWLANBusInterfacePCIeMac 1


@private.KextAudit 1.0


>!ASmartBatteryManager 161.0.0


>!AACPIButtons 6.1


>!ASMBIOS 2.1


>!AACPIEC 6.1


>!AAPIC 1.7


@!ASystemPolicy 2.0.0


@nke.applicationfirewall 406


|IOKitRegistryCompatibility 1


|EndpointSecurity 1


@Dont_Steal_Mac_OS_X 7.0.0


>!ADiskImages2 379.60.1


@kec.!AEncryptedArchive 1


>!AHIDKeyboard 8010.1


>!AHS!BDriver 8420.1


>IO!BHIDDriver 9.0.0


>!AActuatorDriver 8420.1


>!AMultitouchDriver 8420.1


>!AInputDeviceSupport 8000.26


@kext.AMDRadeonX6100HWLibs 1.0


@kext.AMDRadeonX6000HWServices 6.0.1


>!UAudio 720.24


>!AAudioClockLibs 420.3


>!AHDA!C 600.2


|IOHDA!F 600.2


|IOAudio!F 600.2


@vecLib.kext 1.2.0


>!A!ILpssUARTv1 3.0.60


>!A!ILpssUARTCommon 3.0.60


>!AOnboardSerial 1.0


@kext.triggers 1.0


>IOHIDPowerSource 1


>!ACallbackPowerSource 1


|IOAVB!F 1320.3


>!AUIO 1


|IORDMA!F 1.0


>!ARSMChannel 1


|IORSM!F 1


>!AIPAppender 1.0


>!ASMBusPCI 1.0.14d1


@kext.AMDRadeonX6000Framebuffer 6.0.1


@kext.AMDSupport 6.0.1


>!AGraphicsControl 8.1.10


@plugin.IOgPTPPlugin 1320.8


>!ABacklightExpert 180.11


>!ASMBus!C 1.0.18d1


|IONDRVSupport 598


>IOPlatformPluginLegacy 1.0.0


>X86PlatformPlugin 1.0.0


>IOPlatformPlugin!F 6.0.0d8


>!AThunderboltEDMSink 5.0.3


>!AThunderboltDPOutAdapter 8.5.1


@!AGPUWrangler 8.1.10


|IOSlowAdaptiveClocking!F 1.0.0


|IOAccelerator!F2 485


@!AGraphicsDeviceControl 8.1.10


|IOGraphics!F 598


>driverkit.serial 6.0.0


>usb.cdc.ecm 5.0.0


>usb.IOUSBHostHIDDevice 1.2


>usb.cdc.ncm 5.0.0


>usb.cdc 5.0.0


>usb.networking 5.0.0


>usb.!UHostCompositeDevice 1.2


>!AThunderboltDPInAdapter 8.5.1


>!AThunderboltDPAdapter!F 8.5.1


>!AThunderboltPCIDownAdapter 4.1.1


>!AHPM 3.4.4


>!A!ILpssI2C!C 3.0.60


>!A!ILpssI2C 3.0.60


>!A!ILpssDmac 3.0.60


>!ABSDKextStarter 3


|IOSurface 372.3.4


@filesystems.hfs.encodings.kext 1


>!ASyntheticGame!C 12.2.1


>!AXsanScheme 3


>!AThunderboltNHI 7.2.81


|IOThunderbolt!F 9.3.3


>usb.!UVHCIBCE 1.2


>usb.!UVHCICommonBCE 1.0


>usb.!UVHCI 1.2


>usb.!UVHCICommon 1.0


>!AEffaceableNOR 1.0


|IONVMe!F 2.1.0


|IOBufferCopy!C 1.1.0


|IOBufferCopyEngine!F 1


>!ABCMWLANCoreMac 1.0.0


|IO80211!F 1200.13.1


>IOImageLoader 1.0.0


>!AOLYHALMac 1


|IOSerial!F 11


>corecapture 1.0.4


>usb.!UHostPacketFilter 1.0


|IOUSB!F 900.4.2


>usb.!UXHCIPCI 1.2


>usb.!UXHCI 1.2


>!AEFINVRAM 2.1


>!AEFIRuntime 2.1


>!ASMCRTC 1.0


|IOSMBus!F 1.1


|IOHID!F 2.0.0


|IOTimeSync!F 1320.8


|IOSkywalk!F 1.0


>mDNSOffloadUserClient 1.0.1b8


|IONetworking!F 3.4


>DiskImages 493.0.0


|IO!B!F 9.0.0


|IOReport!F 47


$quarantine 4


$sandbox 300.0


@Kext.!AMatch 1.0.0d1


>!ASSE 1.0


>!ALockdownMode 1


>!AKeyStore 2


>!UTDM 556


|IOUSBMass!SDriver 250.60.2


|IOUSBHost!F 1.2


>!UHostMergeProperties 1.2


>usb.!UCommon 1.0


>!ABusPower!C 1.0


|IOSCSIBlockCommandsDevice 500


|IOSCSIArchitectureModel!F 500


>!AFDEKeyStore 28.30


>!AEffaceable!S 1.0


|IO!S!F 2.1


>!ACyrus 1


>!AMobileFileIntegrity 1.0.5


$!AImage4 7.0.0


@kext.CoreTrust 1


>!ACredentialManager 1.0


|CoreAnalytics!F 1


>!ASEPManager 1.0.1


>IOSlaveProcessor 1


>!AACPIPlatform 6.1


>!ASMC 3.1.9


|IOPCI!F 2.9


|IOACPI!F 1.4


>watchdog 1


@kec.pthread 1


@kec.XrtHostedXnu 1


@kec.Libm 1


@kec.Compression 1.0


@kec.corecrypto 14.0
 
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