J jucava85 macrumors newbie Original poster Jan 8, 2019 3 0 Jan 8, 2019 #1 Can someone PLEASE help me? I was using my macbook pro and it froze so I turned it off, been having issues ever since. I get the kernel panic error, I am able to start up in Internet Recovery, but I'm not sure where to go from there. When I try to reinstall OS, it says my HD is locked. I go to the HD in Disk Utility and it does not let me double click or right click the HD to unlock. I don't have any back ups to use and I don't want to lose all of the stuff I have stored on my HD. Is there any way to resolve the issue without losing all of my stuff? Any help would be greatly appreciated!
Can someone PLEASE help me? I was using my macbook pro and it froze so I turned it off, been having issues ever since. I get the kernel panic error, I am able to start up in Internet Recovery, but I'm not sure where to go from there. When I try to reinstall OS, it says my HD is locked. I go to the HD in Disk Utility and it does not let me double click or right click the HD to unlock. I don't have any back ups to use and I don't want to lose all of the stuff I have stored on my HD. Is there any way to resolve the issue without losing all of my stuff? Any help would be greatly appreciated!
Gregg2 macrumors 604 May 22, 2008 7,410 1,330 Milwaukee, WI Jan 9, 2019 #2 You won't lose anything that's backed up to another drive. Are you near an Apple Store?