Kernel Panics?

Discussion in 'MacBook' started by asdad123, Feb 10, 2011.

  1. asdad123 macrumors regular

    Joined:
    Jun 16, 2010
    #1
    Well, My girlfriends mac was acting up and kept kernel panicing a bunch. Apple sent it out to get repaired, and that didnt help. So they just ended up giving us a new one.

    Now we've had the new one for less than one week (Got it 2/4/11 at 7:50 PM) and it just kernel paniced..

    I have no idea what to do. She's done nothing on it except sync her ipod, install Microsoft Office from her school, and update to 10.6.6.

    Can anyone help with some advice?
     
  2. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
  3. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #3
    open Console in Utilities and Look under /Library/Logs/DiagnosticReports for the panic log and post the contents in [/code] tags.

    might be able to see if its a software or hardware issue.
     
  4. asdad123 thread starter macrumors regular

    Joined:
    Jun 16, 2010
    #4
    Will do asap. Doing the apple hardware test right now.
     
  5. asdad123 thread starter macrumors regular

    Joined:
    Jun 16, 2010
    #5
    Here it is:

    Thu Feb 10 20:29:00 2011
    panic(cpu 0 caller 0x2aab55): Kernel trap at 0x00295961, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x01412000, CR3: 0x00100000, CR4: 0x00000668
    EAX: 0x00000000, EBX: 0x70a7c000, ECX: 0x00000400, EDX: 0x00001000
    CR2: 0x01412000, EBP: 0x5c113988, ESI: 0x0000002c, EDI: 0x01412000
    EFL: 0x00010206, EIP: 0x00295961, CS: 0x00000008, DS: 0x04be0010
    Error code: 0x0000000b

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x5c113778 : 0x21b50c (0x5d4438 0x5c1137ac 0x223974 0x0)
    0x5c1137c8 : 0x2aab55 (0x59623c 0x295961 0xe 0x596406)
    0x5c1138a8 : 0x2a09a8 (0x5c1138c0 0x0 0x5c113988 0x295961)
    0x5c1138b8 : 0x295961 (0xe 0x5c110048 0x5c110010 0x260010)
    0x5c113988 : 0x2a8e2d (0x70a7c000 0x2c 0x1000 0x27cc56)
    0x5c1139a8 : 0x25448a (0x2c70a7c 0x1 0xb 0x1f1a4e8)
    0x5c1139d8 : 0x258414 (0x4bee970 0x0 0x0 0x3)
    0x5c113b28 : 0x2aa8b2 (0x1a5c334 0x4f7000 0x1 0x3)
    0x5c113c08 : 0x2a09a8 (0x5c113c20 0x239a3cac 0x5c113d38 0x2a1684)
    0x5c113c18 : 0x2a1684 (0xe 0x48 0x10 0x70)
    0x5c113d38 : 0x2663d7 (0x527ec34 0x34 0x0 0x0)
    0x5c113da8 : 0x266623 (0x0 0x0 0x0 0x4db6680)
    0x5c113e78 : 0x20e452 (0x1a5c334 0x5c113ea8 0x527ec00 0x5281a80)
    0x5c113ec8 : 0x20ead4 (0x4bf2d8c 0x4bf2d9c 0x1 0x1a5c334)
    0x5c113f28 : 0x20f163 (0x4bf2d00 0x3e70cc0 0x1a5c334 0x0)
    0x5c113f48 : 0x216adb (0x4bf2d00 0x3e70cc0 0x1a5c334 0x0)
    0x5c113fa8 : 0x216e35 (0x0 0x7fff 0x2a07fc 0x4b19204)
    0x5c113fc8 : 0x2a06cc (0x0 0x0 0x10 0x3ecf164)

    BSD process name corresponding to current thread: configd

    Mac OS version:
    10J567

    Kernel version:
    Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
    System model name: MacBook7,1 (Mac-F22C89C8)

    System uptime in nanoseconds: 10498104754297
    unloaded kexts:
    com.apple.filesystems.msdosfs 1.6.3 (addr 0x460cf000, size 0x53248) - last unloaded 784989830521
    loaded kexts:
    com.apple.driver.iPodSBCDriver 1.5.0 - last loaded 54102785592
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AudioAUUC 1.13
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.nvenet 2.0.15
    com.apple.driver.AppleBacklight 170.0.34
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
    com.apple.driver.AppleLPC 1.4.12
    com.apple.GeForce 6.2.6
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleUSBOHCI 4.1.5
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.iokit.IOAudioFamily 1.8.0fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.nvidia.nv50hal 6.2.6
    com.apple.iokit.AppleProfileFamily 41
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.driver.NVSMU 2.2.7
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.NVDAResman 6.2.6
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0


    I went back to 10.6.4. Well see if it panics again.
     
  6. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #6
  7. asdad123, Feb 13, 2011
    Last edited: Feb 13, 2011

    asdad123 thread starter macrumors regular

    Joined:
    Jun 16, 2010
    #7
    I unupdated it to 10.6.3 and went to the apple store and all they did was was update it to 10.6.6 and tell me to come back if it happened again. Today it happened again.. I really need some help.

    Sun Feb 13 20:14:58 2011
    panic(cpu 1 caller 0x27a3a5): "vm_page_reactivate_local: count = 253, vm_page_local_count = 251\n"@/SourceCache/xnu/xnu-1504.9.26/osfmk/vm/vm_resident.c:3193
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x4fcd3ce8 : 0x21b50c (0x5d4438 0x4fcd3d1c 0x223974 0x0)
    0x4fcd3d38 : 0x27a3a5 (0x590130 0xfd 0xfb 0x2a427c10)
    0x4fcd3d78 : 0x2550be (0x1 0x0 0x0 0x4492f)
    0x4fcd3de8 : 0x257f93 (0x2b818b8 0x3ec6a6c 0x1982000 0x1)
    0x4fcd3f38 : 0x2aa42f (0x1a5c1ec 0x1982000 0x1 0x1)
    0x4fcd3fc8 : 0x2a080a (0x3ecf284 0x0 0x10 0x0)

    BSD process name corresponding to current thread: DirectoryService

    Mac OS version:
    10J567

    Kernel version:
    Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
    System model name: MacBook7,1 (Mac-F22C89C8)

    System uptime in nanoseconds: 23770894377897
    unloaded kexts:
    com.apple.iokit.IOUSBMassStorageClass 2.6.5 (addr 0x470a7000, size 0x45056) - last unloaded 19283495675983
    loaded kexts:
    com.apple.driver.iPodSBCDriver 1.5.0 - last loaded 19184783917716
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AudioAUUC 1.13
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.nvenet 2.0.15
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.GeForce 6.2.6
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleBacklight 170.0.34
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleUSBOHCI 4.1.5
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.iokit.IOAudioFamily 1.8.0fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.AppleProfileFamily 41
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.driver.NVSMU 2.2.7
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.6
    com.apple.NVDAResman 6.2.6
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0

    Anyone? Im completely lost. I actually just want my money back and be done with apple but the chances of that happening are slim.

    edit: Called apple and the supervisor said its a problem with 10.6.6 and flash which is causing it to kernel panic sometimes when a flash website was opened on safari while closing the laptop. They said theyve had a bunch of complaints about this and theyre working on a fix and it will be included in the next update. Hopefully thats true.
     
  8. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #8
    I don't see anything in the log that refers to Flash being the issue. What do you have plugged into the computer?
     
  9. asdad123 thread starter macrumors regular

    Joined:
    Jun 16, 2010
    #9
    Nothing was plugged into the computer at the time of the kernel panic. Did the apple guy just make something up to get me off his back? It was a supervisor who had me send the kernel log files to him.
     
  10. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #10
    I don't know if he was just making something up, or if he was making an educated guess. There doesn't seem to be anything the the log you posted referring to Flash Player being the cause.
     

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