Kernel panics

Discussion in 'macOS Sierra (10.12)' started by mcvaughan, Mar 23, 2017.

  1. mcvaughan macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #1
    Lately I've been seeing a kernel panic here and there. Currently running 10.12.3. What's the best way to determine where the crashes are coming from? Should I just wipe and re-install?

    Thx
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
  3. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #3
    I was getting them semi-regularly on my 2016 iMac (which I'd upgraded from El Capitan to Sierra). I spent ages with Apple support trying to get to the bottom of it (initially I thought it might be Duet causing an issue with the display drivers, but uninstalling it didn't help) with no luck

    In the end I gave up and did a wipe and clean install of Sierra (and re-installed everything rather than restore a backup). Since I did that 3 weeks ago I haven't had a single kernel panic so in my case it looks like the issue could have been caused by the upgrade
     
  4. mcvaughan thread starter macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #4
    2016 15" MBP.
     
  5. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #5
    Did you restore from a TM backup or setup as new?
     
  6. mcvaughan thread starter macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #6
    I actually was on 10.12.4 beta, but then had some issues so I TM'd back to 10.12.3.
     
  7. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #7
    Do the panics occur when running through an external monitor/doing anything graphical intensive? Or just with normal usage? In the event of the former, it could be graphics.

    Are there any logs in /System/Logs/DiagnosticReports?

    Also you can try a PRAM/SMC reset, never hurts.

    Best point of call as it's a new machine is to report it to Apple — is there a store local to you?
     
  8. mcvaughan, Mar 23, 2017
    Last edited by a moderator: Mar 24, 2017

    mcvaughan thread starter macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #8
    Actually, I just hooked up my 5K LG, in clamshell mode, and then all of a sudden it KP'd.

    I will try PRAM / SMC reset, otherwise if it gets bad then I'll try wiping it.

    Thx
    --- Post Merged, Mar 23, 2017 ---


    Code:
    Anonymous UUID:       C6BBD5A3-637D-8577-A9BD-5E0569C942A8
    
    Thu Mar 23 10:51:27 2017
    
    *** Panic Report ***
    panic(cpu 6 caller 0xffffff8019a05ecd): Kernel trap at 0xffffff8019e0a2b6, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000102800080, CR3: 0x00000003706c609e, CR4: 0x00000000003627e0
    RAX: 0xffffff81dc487000, RBX: 0x0000000000000000, RCX: 0xffffff803c58a378, RDX: 0xffffff803fa0b5f8
    RSP: 0xffffff9234163ae0, RBP: 0xffffff9234163b90, RSI: 0x0000000000000001, RDI: 0xffffff803c58a300
    R8:  0xffffff803c58a3b8, R9:  0xffffff803fa0b520, R10: 0xffffff803f680770, R11: 0xffffff8019f3b784
    R12: 0xffffff803f680770, R13: 0x000000000000007f, R14: 0xffffff81dc487000, R15: 0x0000000000000000
    RFL: 0x0000000000010246, RIP: 0xffffff8019e0a2b6, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff81dc487002, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0, VF: 10
    
    Backtrace (CPU 6), Frame : Return Address
    0xffffff9234163770 : 0xffffff80198f210c
    0xffffff92341637f0 : 0xffffff8019a05ecd
    0xffffff92341639d0 : 0xffffff80198a3743
    0xffffff92341639f0 : 0xffffff8019e0a2b6
    0xffffff9234163b90 : 0xffffff8019e0a034
    0xffffff9234163bb0 : 0xffffff8019e1a4d9
    0xffffff9234163bd0 : 0xffffff8019e194f5
    0xffffff9234163bf0 : 0xffffff8019e1ab77
    0xffffff9234163c10 : 0xffffff8019e10871
    0xffffff9234163c50 : 0xffffff8019e122f6
    0xffffff9234163c70 : 0xffffff8019d52110
    0xffffff9234163ce0 : 0xffffff8019d586d4
    0xffffff9234163d20 : 0xffffff8019d71193
    0xffffff9234163de0 : 0xffffff801992387d
    0xffffff9234163e50 : 0xffffff8019928a28
    0xffffff9234163e80 : 0xffffff80198eba28
    0xffffff9234163eb0 : 0xffffff8019a067ae
    0xffffff9234163ed0 : 0xffffff80198a370f
    
    BSD process name corresponding to current thread: identityservices
    
    Mac OS version:
    16D32
    
    Kernel version:
    Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64
    Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215
    Kernel slide:     0x0000000019600000
    Kernel text base: 0xffffff8019800000
    __HIB  text base: 0xffffff8019700000
    System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
    
    System uptime in nanoseconds: 63390549592878
    last loaded kext at 62407339479701: com.apple.driver.AppleUSBAudio    307.7 (addr 0xffffff7f9dd18000, size 364544)
    last unloaded kext at 58994443408356: com.apple.iokit.IOUSBMassStorageDriver    131.1.1 (addr 0xffffff7f9dccd000, size 184320)
    loaded kexts:
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    com.apple.driver.AppleThunderboltIP    3.0.8
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
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    System Profile:
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.68.1a5)
    Bluetooth: Version 5.0.3f1, 3 services, 27 devices, 1 incoming serial ports
    PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@70,0,0
    PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
    Thunderbolt Device: UltraFine 5K, LG Electronics, 1, 9.4
    Thunderbolt Device: Pegasus R-Series, Promise Technology, Inc., 3, 22.3
    Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445424533303445422D45474347202020
    Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445424533303445422D45474347202020
    USB Device: USB 3.0 Bus
    USB Device: iBridge
    USB Device: USB 3.0 Bus
    USB Device: USB3.1 Hub
    USB Device: Hub
    USB Device: LG UltraFine Display Camera
    USB Device: USB2.1 Hub
    USB Device: Apple USB Ethernet Adapter
    USB Device: Hub
    USB Device: USB Controls
    USB Device: USB Audio
    Thunderbolt Bus: MacBook Pro, Apple Inc., 15.8
    Thunderbolt Bus: MacBook Pro, Apple Inc., 15.8
    Model: MacBookPro13,3, BootROM MBP133.0226.B11, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f6
    Network Service: Apple USB Ethernet Adapter, Ethernet, en7
    Network Service: Wi-Fi, AirPort, en0
    Graphics: kHW_IntelHDGraphics530Item, Intel HD Graphics 530, Built-In
    Graphics: kHW_AMDRadeonPro460Item, AMD Radeon Pro 460, PCIe, 4096 MB
     
  9. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #9
    Hmm, really does sound like graphics. But if you're happy to take the time to reinstall the OS, that should confirm whether or not it's hardware. :)
     
  10. mcvaughan thread starter macrumors 6502a

    Joined:
    Aug 9, 2007
    Location:
    Houston, TX
    #10
    Well, ended up re-installing and all is right in the world again. ;)

    Edit: and of course two days later 10.12.4 comes out. :p
     

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