Opened up my Magic Kepboard this morning in order to dock my 11-inch IPP and found that a key had popped out — the “+=” key on the top row. And I couldn’t pop it back in so that it stuck.
AppleCare was a bit useless in terms of trying to organize an express warranty replacement (and promising that it would be a brand new unit). So I ended up just doing a return and reordering as I am still within the 14-day period.
Anyway, loved the keyboard. Hopefully this is an isolated incident, not an early sign of a new Apple keyboard problem.
I also ordered a Folio Keyboard today, as the Magic one is backordered by around three weeks (and I am done with Bluetooth keyboard cases). Might end up keeping both, as I can see different use cases — and I am a heavy IPP user (mostly using it for work purposes).
AppleCare was a bit useless in terms of trying to organize an express warranty replacement (and promising that it would be a brand new unit). So I ended up just doing a return and reordering as I am still within the 14-day period.
Anyway, loved the keyboard. Hopefully this is an isolated incident, not an early sign of a new Apple keyboard problem.
I also ordered a Folio Keyboard today, as the Magic one is backordered by around three weeks (and I am done with Bluetooth keyboard cases). Might end up keeping both, as I can see different use cases — and I am a heavy IPP user (mostly using it for work purposes).
