Cheers guys, I bought mine in Feb 2017, so just over 3 years. Probably gonna wait a bit until the coronavirus situation dies down a bit then. Can’t do anything for at least 2 weeks now anyway...
I also noticed a key was a bit stuck a while back but it hasn’t happened since, what’s the time frame on replacing the keyboard? Because I don’t think they will do anything unless I can show them a particular key doesn’t work anymore, which we are not there yet... but if I am sending the machine, I want both fixed... hummm...
This thing happens so quickly though, the screen on my work laptop (2017) was replaced end of Nov 2019 and I just checked, it’s started happening again. Note: when I got it, it wasn’t brand new and so the coating was peeling off and the keyboard was failing, so had both of them fixed with a great deal of mental pain from our IT guys.
Anyway, I have always since had a thin cloth between the screen and keyboard except when walking up and down the building to go to meetings... this thing goes home with me once a week every 2-3 weeks and the amount of time I forgot to put the cloth on I can count with 1 hand! Not happy!!!
Do I really need to place a cloth on it even when I am just carrying it in my hands and walk dozens of steps to a different room?
Also, I have 2 monitors at my desk, so the laptop is mostly close when I am there, would the heat be a contributing factor to the coating starting to come off again so quickly?
Can’t get this replaced again now because I had to kick up a big, I mean. really fuss to get it replaced last time even though the coating was peeling off and the replacement was free.
Why? The excuse was it doesn’t bother you does it? You can’t ‘really’ see when the screen is on... and they couldn’t be bothered to log a job and pack it. Can you imagine going through that pain again?
Maybe I’ll just chance it with the Apple store? Do they check receipt? It is a 2017 model so 2017 + 4 = 2021.