Edmonddon

macrumors newbie
Original poster
Oct 19, 2017
3
0
Oklahoma
if one googles this issue., one will find now several users posting unable to get the keyboard to work. Several blame the 11.0 upgrade but there were problems in 2016 too. I have new Wi-Fi, new keyboard and have tried everytjing suggested and nothing works. With the old (7 month old) keyboard I started getting accessory not recognized. New one from Apple not recognized. Store rep said he had never heard of the problem until the day I came to the store and within 30 minutes of the store opening, three customers came in with the problem. Apple is absolutely no help. I do not think they have a clue
 

Bobby dazzler

macrumors regular
Nov 17, 2013
112
17
I read somewhere that there’s a built in reed switch which activates as the Keyboard is clipped on. Sometimes this fails.
Someone posted that rubbing a magnet over the 1 and 2 keys would make it work, but it never did for me.
Only a new keyboard fixed it.

Surprised it didn’t for you. Maybe it's the iPad itself?

Keep us informed...!
 

Edmonddon

macrumors newbie
Original poster
Oct 19, 2017
3
0
Oklahoma
I read somewhere that there’s a built in reed switch which activates as the Keyboard is clipped on. Sometimes this fails.
Someone posted that rubbing a magnet over the 1 and 2 keys would make it work, but it never did for me.
Only a new keyboard fixed it.

Surprised it didn’t for you. Maybe it's the iPad itself?

Keep us informed...!
[doublepost=1512497204][/doublepost]I took the non-working new keyboard back. It was definitely the keyboard since it did not work on any of Apple store’s iPads. Their keyboard worked on my iPad. The new one I got works but once connected to my iPad, I have to apply a little pressure and slide back and forth before it works. This would suggest it may be the contact between keyboard and my iPad.
 
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