Keyboard Key Broken

Discussion in 'MacBook Pro' started by Gala, Apr 22, 2013.

  1. Gala macrumors regular

    Joined:
    Jun 2, 2012
    #1
    My "R" key seems to be broken. The key itself seems to have a hinge on the left side of the key and it allows the key to swing up.

    Underneath the key it looks like there is a box like attachment that the key should click in to. On the underside of key I think there are 2 small circular tabs that look like they are the parts that attach to this white box. I think one of the small circular tabs may have broken.

    Any advice out there on how to fix it? If i click the "R" key back down it clicks back in perfectly but then will pop up again when I start typing for longer periods of time. I also, do not have Apple Care and it is a 2011 Macbook Pro.
     
  2. chambone macrumors 6502a

    chambone

    Joined:
    Dec 24, 2011
    Location:
    Netherlands
    #2
    Have you tried pressing it back on? You can buy seperate keys on ebay, but first make sure that something actually broke off.
     
  3. Gala thread starter macrumors regular

    Joined:
    Jun 2, 2012
    #3
    Yes I've tried pressing it back on. If I press it down all the way it clicks in and will work for a little then pops back up a little. I haven't taken it off completely. I don't want to break anything.
     
  4. hamiltonDSi macrumors 65816

    hamiltonDSi

    Joined:
    Jul 29, 2012
    Location:
    Romania
    #4
    Same here with my Shift key.
    Allready called Apple, it will be fixed under warranty.
     

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  5. Gala thread starter macrumors regular

    Joined:
    Jun 2, 2012
    #5
    That's exactly the same thing with mine. 1 year warranty or Apple Care? I didn't get Apple Care and it's been over a year.
     
  6. hamiltonDSi macrumors 65816

    hamiltonDSi

    Joined:
    Jul 29, 2012
    Location:
    Romania
    #6
    In Romania, because of the EU Laws, you have 2 year warranty. (Macs, iPhones, everything)
    So they will fix it under my 2 year warranty :)
     
  7. liya1201 macrumors member

    Joined:
    Sep 8, 2010
    #7
    What the coincidence it was that I had my "R" key broken in my cMBP 2012 just like the OP has described; the right side of the key had opened but the left side was still attached. I took it to the Apple store and the genius used her long nail to remove both the upper (black) and bottom (white) parts of the key and installed a new "R" key. It took less than 5 minutes and free of charge under Applecare.


     
  8. Gala thread starter macrumors regular

    Joined:
    Jun 2, 2012
    #8
    alright sounds good, im just gonna bring it to them one of these days. Like I stated above, I don't have Apple Care but they have always helped with something simple if they could. Shouldn't be too big of a deal considering the computer almost costs 2Gs.
     

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