Keyboard Leaving prints on screen :(

fh2level

macrumors regular
Original poster
Jan 25, 2006
109
0
ATL
My keyboard is leaving marks on my screen when it is closed, my mouse button is sticking a little and the metal by my Monitor port is bent a little. I have AppleCare, if I drive all the way to the mac store are they going to cover this under this plan?

Thanks for your help
 

mikelong622

macrumors 6502
Sep 29, 2006
435
1
St. Paul, Minnesota
Wow! Everything that happened to you has happened to me!! My mouse sticks SOO bad and makes it hard to click sometimes. Plus the metal casing is bulging in 2 or 3 places around my mac.
 

pianoman

macrumors 68000
May 31, 2006
1,962
0
i don't know about AppleCare - you should call AppleCare before you potentially waste your time going to the store.

you should look into getting a soft cloth screen protector that'll sit between the screen and keys/trackpad when the computer is closed. a lot of people swear by these - i haven't had a need for one yet.
 

zwida

macrumors 6502a
Jan 5, 2001
587
0
NYC
fh2level said:
My keyboard is leaving marks on my screen when it is closed, my mouse button is sticking a little and the metal by my Monitor port is bent a little. I have AppleCare, if I drive all the way to the mac store are they going to cover this under this plan?

Thanks for your help
I don't think AppleCare will do anything for you about the marks on the screen. The prior post about the soft cloth screen protector is right on.

If the bent monitor port is a manufacturing defect (or machine defect), they'll certainly fix it. It's a pretty big long shot that they'll fix anything caused by the machine being dropped. The sticking button also seems like something they'd fix.
 

2nyRiggz

macrumors 603
Aug 20, 2005
6,159
66
Thank you Jah...I'm so Blessed
Never Hurts to call before you go down there. Are you putting things on top of your laptop like books, bricks, small children?
Marware makes a pad to protect your screen from the KB plus I don't think your screen should be resting on the KB. There should be a nub like thing in each corner of the lid to prevent the screen from touching the KB.



Bless
 

Nermal

Moderator
Staff member
Dec 7, 2002
18,704
1,192
New Zealand
My iBook came with a little foam sort of thing in between the keyboard and screen. It seemed to work OK as a screen protector.
 

fh2level

macrumors regular
Original poster
Jan 25, 2006
109
0
ATL
Thanks for the replies, I am going to order one of those screen protectors to lay over the keyboard. I doubt they will, or can, do anything about the prints on the screen. I hardly ever but my MBP in my bookbag anymore. As for the mouse and area on the case where it is bent, and no it has not been dropped :), I guess I will call them.
 

JonMan

macrumors member
Sep 27, 2006
39
0
Does the MacBook (not pro) suffer from this problem? Or does the new keyboard solve this problem?

Thanks,
JonMan
 

plinkoman

macrumors 65816
Jul 2, 2003
1,144
0
New York
JonMan said:
Does the MacBook (not pro) suffer from this problem? Or does the new keyboard solve this problem?

Thanks,
JonMan
well, supposedly, nothing since the titanium powerbooks is supposed to have this problem. If I look inbetween the opening when my PowerBook lid is closed, nothing is touching the screen; but I'd much rather pay the extra $20 for the peace of mind; I would recommend anyone do the same.
 

JonMan

macrumors member
Sep 27, 2006
39
0
plinkoman said:
well, supposedly, nothing since the titanium powerbooks is supposed to have this problem. If I look inbetween the opening when my PowerBook lid is closed, nothing is touching the screen; but I'd much rather pay the extra $20 for the peace of mind; I would recommend anyone do the same.

I remember reading this as well -- that the Aluminum Powerbook did not suffer from this problem. But, this is clearly not true, since my Powerbook Aluminum had scatches from the keyboard like crazy.

I'm just wondering if there have been reported problems with the macbook screen?