Keyboard lighting not working (13" MBP late '16)

Discussion in 'MacBook Pro' started by supajam, Jun 9, 2017.

  1. supajam macrumors newbie

    Joined:
    Oct 31, 2016
    #1
    Hey guys,

    The keyboard lighting appears to have stopped working on my late 2016 13" nTB MBP. I normally have the MB in a well lit environment during the day so it never activates, and it's only an hour or so in the evening when I use it that it's actually lit.

    The brightness command keys still work and it registers adjustments on screen, but no response from the keys lighting. I was wondering if there may be a software/OS issue I've missed (I'm relatively new to MacOS!) before I contact Apple? The green caps lock LED works but that's it... :(

    Thanks,
    SJ.
     
  2. vipergts2207 macrumors 65816

    vipergts2207

    Joined:
    Apr 7, 2009
    Location:
    Columbus, OH
    #2
    Try resetting the SMC/PRAM. If that doesn’t work, it’s likely a hardware issue. Luckily, you should still be under warranty.
     

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