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supajam

macrumors newbie
Original poster
Hey guys,

The keyboard lighting appears to have stopped working on my late 2016 13" nTB MBP. I normally have the MB in a well lit environment during the day so it never activates, and it's only an hour or so in the evening when I use it that it's actually lit.

The brightness command keys still work and it registers adjustments on screen, but no response from the keys lighting. I was wondering if there may be a software/OS issue I've missed (I'm relatively new to MacOS!) before I contact Apple? The green caps lock LED works but that's it... 🙁

Thanks,
SJ.
 
Try resetting the SMC/PRAM. If that doesn’t work, it’s likely a hardware issue. Luckily, you should still be under warranty.
 
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