Keyboard shortcuts not working

Discussion in 'macOS' started by Mr_Brightside_@, Aug 14, 2008.

  1. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
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    Location:
    The 6ix
    #1
    Hey all, every time I go into Keyboard and Mouse in System Preferences, the Keyboard Shortcuts window always warns me that two actions (Input Source ones and Spotlight ones) have the same shortcuts, so I change one of them and quit, but I just get the alert sound and nothing happens. Also, every time I restart, the shortcuts are immediately reverted, so that the two actions have the same shortcut again. Does anyone know a possible fix for this?
    EDIT
    To anybody who happens to stumble on this forlorn problem, I finally solved it by simply installing some updates with Software Update, the most recent ones being Migration and DVD/CD Sharing Update, QuickTime, and Security Updates 2008-005 and -007.
     
  2. KingYaba macrumors 68040

    KingYaba

    Joined:
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    #2
    Only thing I can think of is deleting a preference file in your library.
     
  3. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #3
    Which one?
     
  4. wrldwzrd89 macrumors G5

    wrldwzrd89

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    #4
    I agree, sounds like a corrupt preference file. Try com.apple.SystemPreferences.plist first.
     
  5. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #5
    I just trashed it then re launched System Prefs, nothing. Any other prefs?
     
  6. wrldwzrd89 macrumors G5

    wrldwzrd89

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    #6
    Yes - try com.apple.keyboard.plist.
     
  7. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #7
    That doesn't exist for me (on Tiger)? Should it?
     
  8. wrldwzrd89 macrumors G5

    wrldwzrd89

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    #8
    I'm not sure - that one was just a guess. I'm not at a Mac right now, alas.
     
  9. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #9
    I checked both my iBook and my bro's MBP (both on Tiger) and neither has it. Anything else?
    EDIT- after trashing the systempreferences.plist, repairing permissions, and restarting, the new shortcuts actually WORK once made, but are not kept after reboot. Any other ideas? Thanks!
     
  10. hagar macrumors 6502a

    Joined:
    Jan 19, 2008
    #10
    I have exactly the same problem. This started together with MobileMe. I use it to sync my preferences with my powerbook.

    do you also use MobileMe?
     
  11. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #11
    No, sorry.
     
  12. hagar macrumors 6502a

    Joined:
    Jan 19, 2008
    #12
    I have deleted the preferences file. So far so good...

    I noticed two different issues:
    - the error that two key combinations are assigned to the same shortcuts
    - shortcuts not working anymore

    I am not sure they are related as the first issue is fixed by clicking "restore defaults" and the second is fixed by logging out and in again...

    weird.
     
  13. KingYaba macrumors 68040

    KingYaba

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    #13
    Mr Brightside on the computer with shortcut errors make a guest account and log into that. Do you have the same problem? I see deleting the keyboard preference file worked until a reboot.:confused:
     
  14. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

    Joined:
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    #14
    So i don't know exactly what that means, can you elaborate?

    This didn't work either, unfortunately. What I did do was System>Library>PreferencesPanes, showed package contents of Keyboard, then found DefaultConfigKeysTable.xml, and opened it. At the bottom, I can see the default Input Menu combos, but don't know how to edit them. Does anyone have any ideas about that?
     
  15. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

    Joined:
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    #15
    To anybody who happens to stumble on this forlorn problem, I finally solved it by simply installing some updates with Software Update, the most recent ones being Migration and DVD/CD Sharing Update, QuickTime, and Security Updates 2008-005 and -007.
     
  16. pionata macrumors 6502

    Joined:
    Oct 12, 2005
    Location:
    Montreal
    #16
    Well I have the same problem now, looked around the net and it seems I'm far from being the only one.

    Cmd-c and Shift-e no longer works...

    I'll try deleting the preference files. This sucks, so much time wasted.

    BTW my laptop keyboard works fine, only the USB one has the problem.
     
  17. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

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    #17
    Yeah, try that, and try updating everything in Software Update. You're saying that you have a laptop and an external keyboard, right? And that the ext keyboard doesn't work properly? Has it always worked and just recently stopped? (I believe that is what you meant.) If the .plist and Update don't work, I'm not sure what to do.
    If -if- those commands have never worked, it's possible your keyboard simply isn't set up right for OS X (ie, it's misinterpreting command and shift).
     
  18. pionata macrumors 6502

    Joined:
    Oct 12, 2005
    Location:
    Montreal
    #18
    Hey thanks for the reply. Sorry I'm late on this. I upgraded to Snow Leopard and still get the same problem. It's an apple keyboard, about 6 months old. The cmd and the C key works, just not together (They've always worked before / happened suddenly).

    An article on Cnet says it's caused by the voiceover shortcut, but all those are disabled on my computer. I'll go to an apple store to try with one of their keyboard to see if it's and hardware or software problem.

    I'm starting to have the feeling it might be a broken circuit.
     
  19. Mr_Brightside_@ thread starter macrumors 68030

    Mr_Brightside_@

    Joined:
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    Location:
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    #19
    If you upgraded the entire OS and the problem persists, then yeah, I'm going to assume it's hardware too. Like I said, mine was fixed by a random update, and if I new OS does nothing for you, I'm thinking it's the keyboard itself. Also, I don't think I mentioned I'm on a laptop (iBook).
     
  20. DanielSosMac macrumors newbie

    Joined:
    Mar 3, 2011
    Location:
    Paris
    #20
    same problem here

    I had the same problem with a tiger os. but it happened only with office.

    I uninstalled the pack. Now I'm waiting for the results.
     

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