Keyboard Survey: rMB

Discussion in 'MacBook' started by Trey M, May 7, 2016.

  1. Trey M macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #1
    So back around April of last year I picked up a rMB at the Apple Store around the first few weeks they were launched. Took it home, and 2 of the keys were defective and didn't respond similarly to other keys (bottomed out feedback). Thought I just got a defective device. Took it back and swapped it for the same machine, and still had a single key on that machine respond similarly (defectively). Upon returning to the Apple Store, 3 of 4 rMBs I played with on display exhibited the same behavior on some random combination of keys for each model. At that point I felt that I didn't want to pay such a premium for a device that has clearly lacked the appropriate QA as far as manufacturing and assembly. I love Apple, but I felt I'd have a better experience waiting for the next gen model when the problem would hopefully not be an issue.

    Just received my 2016 rMB yesterday, and I'm happy to report that none of my keys exhibited the defective behavior. Love the machine; fanless, a large SSD, and so light and small. Ideal for me.

    Back around April of last year, several people echoed similar sentiments regarding the defective key issue on at least 1 key on their laptop. I know friends personally who complained of the issue on their machines, etc. I'm wondering what other people's experiences are with the quality of all keys on your rMBs, especially the 2016 models. Would be interesting to preview, collectively, if the issue seems to have gotten better for the majority of users of 2016 models.
     
  2. izzyfanto macrumors regular

    izzyfanto

    Joined:
    Nov 22, 2011
    #2
    Zero problems here on my 2016. My favorite keyboard ever, I type better on it than any other laptop I've owned.
     
  3. Charadis macrumors 6502a

    Joined:
    Jul 3, 2010
    #3
    My esc key looks like a fulcrum, with the right side being slightly raised, and the whole row of keys from F1 through (|) seem to be slightly raised away from screen. However, they all respond with similar pressure, and I have no complaints for orientation (i.e., if it ain't broke, don't fixit). I can understand your concerns, however, and it is too expensive a machine to expect any kind of variance that should have been worked out. It wasn't a major issue enough for me to return though, and it helped saving $500 on purchase.

    Not sure if noticeable in pics, but posted anyways.

    PS, happy mom's day, errybody
     

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  4. where is it macrumors 6502

    where is it

    Joined:
    Jun 19, 2012
    Location:
    England
    #4
    No problems with the keyboard here so far. Really enjoying typing on it.
     
  5. Trey M thread starter macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #5
    Interesting, I've seen other similar pictures of the keys being slanted like that before. Since there are also reports that it's possible for these to somewhat bend upon applying a lot of pressure, I wonder if that might be the culprit.

    Did you buy the machine used or open box? Jw since you saved so much money . Other than that, don't think that issue would bother me much either as long as the keys were equally as responsive.
     
  6. Jayderek macrumors 6502

    Jayderek

    Joined:
    Jun 28, 2010
    Location:
    Madison, WI
    #6
    no issues for me yet (2015 model). With the warranty and AppleCare, this is something I won't worry about much.

    Hope the 2016 model brings a more consistent experience for people...
     
  7. boltjames macrumors 68030

    boltjames

    Joined:
    May 2, 2010
    #7
    Coming up on my 1 year anniversary with the RMB, no issues, very happy with the keyboard.

    BJ
     
  8. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
  9. joelank macrumors member

    Joined:
    Sep 20, 2012
    Location:
    CEETEE
    #9
    had at least 4 keys misbehave right on the first day; had to return the machine.
     
  10. jclardy macrumors 68040

    jclardy

    Joined:
    Oct 6, 2008
    #10
    Shift key on my 2015 macbook died after about 3 months. The entire right side of the key was "stuck" down so I had to press hard in the middle of the key to get it to actually actuate. Apple store replaced it for free but they had to send my laptop in.

    I'm hoping I don't run into any more issues with it, as I actually do really like the keyboard on there (Going back to my rMBP the keys just feel mushy and imprecise.)
     
  11. geekiemac macrumors member

    geekiemac

    Joined:
    Feb 13, 2016
    Location:
    Switzerland
    #11
    2015 and no issues with the keyboard, in fact it just took me a while to get used to it.
    Interestingly enough, it's now with my iMac's extended (usb) keyboard that I'm having problems adapting to... lol. My fingers just seem to have gotten used to the new way of typing - so much more comfortable.
     
  12. Trey M thread starter macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #12
    Sounds like the same issues exhibited by the 2 rMBs I returned last year. You had to be more precise when typing on the defective keys; 'stuck' is a good way to describe it.
     
  13. Mikel30 macrumors member

    Joined:
    Jan 11, 2004
    #13
    Just bought my second MacBook. Well, first I bought a 256 GB, then I returned it for a 512 GB. The second keyboard definitely has something wrong with it. The bottom row of keys feel mushy. The spacebar definitely doesn't pop up as much and isn't as clicky. I can press it in certain spots without activating it too. Genius Bar appointment tomorrow. We'll see what happens.
     
  14. Charadis macrumors 6502a

    Joined:
    Jul 3, 2010
    #14

    Dude! It was open box at Best Buy. Got it when they dropped the price on the MacBooks a month ago. Had 6 charge cycles, and AppleCare reset the warranty to my purchase date (had been activated 2 months earlier) so it was enough for me to keep. Otherwise, I would have returned and picked up one of the base models which have gotten down pretty cheap lately!!!!!
     

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  15. Trey M thread starter macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #15
    Congrats, hell of a deal. That's why I love Apple: no other company would reset your warranty.

    Funny thing is I was so close to pulling the trigger on an open box from Best Buy a month or so ago. Same configuration as you- 512/1.2 2015. I was even going to use a 10% movers coupon. It was a great deal they had going on; I just couldn't pull the trigger without seeing what the Skylake update would bring. The difference isn't as big as I would've liked, but it all worked out in the end because I got a fantastic deal on mine myself.
     
  16. happyslayer macrumors 6502a

    happyslayer

    Joined:
    Feb 3, 2008
    Location:
    Glendale, AZ
    #16
    Had a 2015; the left Command key was a bit noisy (kind of "crunchy" sounding) but it worked fine. This new 2016 has no issues or noisy keys. Otherwise, it feels the same as the 2016... and I love it just as much. my favorite keyboard of all past and present Apple MacBooks (Airs and Pros too)
     
  17. Borja1055 macrumors regular

    Joined:
    Jul 25, 2010
    #17
     

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