Keynote Crashes running slides! Help!

Discussion in 'Mac Apps and Mac App Store' started by CrimsonKnight, Mar 2, 2015.

  1. CrimsonKnight macrumors 6502

    CrimsonKnight

    Joined:
    Apr 15, 2013
    Location:
    Denver, CO
    #1
    Greetings everyone!

    I really need some help here. This has been very frustrating. We use Keynote at my job to run slides in a continuous loop. We use the slides for information in the lobby. We have done this for years, no issues until I upgraded to OSX Yosemite. Now, after about 8 hours, keynote crashes.

    I am running it on a Mac Mini from 2011, no issues, using 16GB of ram. I have uninstalled keynote, and everything related. Nothing.:(

    I reinstalled OSX Yosemite, did not restore, reinstalled keynote. Same issues.


    Please help.... anyone else ran into the same issue?
     
  2. neutrino23 macrumors 68000

    Joined:
    Feb 14, 2003
    Location:
    SF Bay area
    #2
    I haven't seen this before, but then I don't run Keynote in a loop like this. I've only run it up to a few hours. The first thing I'd be suspicious of is a memory leak.

    Try launching Activity Monitor and clicking the tab to show memory usage. Check this every hour or so and see if usage keeps growing. If it does then this is likely the cause of the crash.

    I don't know what you could do about it directly. One possibility is to use Applescript to quit and restart Keynote and the presentation every few hours.

    You don't say so, but when upgrading to Yosemite did you also upgrade to the new version of Keynote? Maybe you could run the older version of Keynote and see if that works better?
     

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