Keys F1,1,Q,A,Z,Backspace,F12 don't work

Discussion in 'MacBook' started by tasmi, Mar 6, 2011.

  1. tasmi macrumors newbie

    Joined:
    Feb 21, 2011
    #1
    Hi.

    First let me say that the keyboard is not wet.

    Since a lot of months ago, these keys don't work when I'm using the battery (with or without the battery charger connected), but if I remove the battery and use the computer connected to the charger, all the keys work fine.

    The big problem is that since yesterday these keys no longer work with or without the battery.

    I opened the computer and checked that the keyboard is correctly connected to the motherboard, and the cable connection below the trackpad seems to be fine.

    The really strange thing is that until now the keyboard worked fine without battery.

    My upper case model is the one with silver cable.

    Please, can anyone tell me something to do in order of trying to repair the keyboard without having to buy a new one?

    Thanks!!
     
  2. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #2
    Sounds like the silver ribbon cable is damaged - the battery might be starting to swell up and crushing the ribbon cable....

    If you are confident enough to remove the topcase (since you have done it) then I would suggest replacing the ribbon cable (usually lots on eBay.com).

    Sometimes certain keys just stop working - nothing to do with liquid damage or the ribbon cable - so you may be lucky (or not) changing the cable.
     
  3. tasmi thread starter macrumors newbie

    Joined:
    Feb 21, 2011
    #3
    Thanks logana for the raply.

    The cable seems to be fine, but I'll see it in more detail.I'll try to get another cable to test it.
     
  4. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #4
    Is the battery swollen up ?

    The cables never look broken (?) they jus don't work - 50/50 it is the cable.

    Is the topcase not cracked along the front edges - maybe see if the Apple Store will replace.
     
  5. tasmi thread starter macrumors newbie

    Joined:
    Feb 21, 2011
    #5
    Hi.

    The battery looks perfect, and the original upper case has been replaced some years ago (one year before the key problems) because of the broken front edges.
     
  6. tasmi thread starter macrumors newbie

    Joined:
    Feb 21, 2011
    #6
    Yesterday night, the keys began to work again without the battery (the problem still exists if I'm using the battery).

    I'll try to reset the SMC to test if there is a strange problem with the battery.
     
  7. tasmi thread starter macrumors newbie

    Joined:
    Feb 21, 2011
    #7
    Hi again.

    Today I've reset the SMC but the problem still persists, but finally I've found the problem: the cable or the connector behind the battery.

    The moment you touch the cable, the keys stop working.

    I'll try to reconnect the cable, but probably it's damaged so I'll buy another one.

    Does anyone know a store that deliveries to Spain?

    Thanks!
     
  8. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #8
  9. tasmi thread starter macrumors newbie

    Joined:
    Feb 21, 2011
    #9
    Hi logana.

    The battery looks perfect, I'll try to take a photo and upload here.

    Thanks for the ebay link, I'll contact the seller and get a new cable. My current cable seems to be a bit wrinkled in some parts.
     

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