Knock-off power supply from OWC?

Discussion in 'Mac Accessories' started by 8CoreWhore, Apr 30, 2018.

  1. 8CoreWhore, Apr 30, 2018
    Last edited: May 1, 2018
  2. BlazednSleepy macrumors 6502a

    Joined:
    Apr 15, 2012
    #2
    I think you need to take this up with OWC. They have great customer service and I'm sure they will make it right.
     
  3. OWC Dyllon macrumors newbie

    OWC Dyllon

    Joined:
    Nov 4, 2015
    Location:
    Woodstock, IL
    #3
    Thank you for taking the time to share your experience with us. We can 100% assure you that we do not sell knock-off MagSafe 2 power adapters. We have also confirmed that the webpage stated that the MagSafe 2 ordered was "Bulk Packaged. *Used, Good Condition*"

    MagSafe 2 has been around for several years now and has had 3 companies produce them. All look identical other than silkscreening, and slight variances in strain relief connector and retaining clip.

    Manufacturers include:
    Delta
    LiteOn
    Samsung

    1. Depending on the age, the power light on the adapter turns on at different varying rates. All 3 manufacturers are just a little different in operation.

    2. Silkscreening on the adapters has also changed and varies between manufacturers. Some adapters may have slight variations in color or boldness.


    3. Weight. Based on the fact that there are multiple manufacturers, weights vary. We personally weight every adapter that we sell and make sure that it is within the specifications for each manufacturer.


    We see that you have set up a refund for your order and we are more than happy to refund you your money.

    Please let us know if you have any further questions, we are always happy to help!








     

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