Hello,
I have a white MacBook that I bought in June 2006, and am wondering if anyone knows whether the following problems are known issues in a MacBook?
Basically, the SuperDrive quit on me this summer by sucking up CDs/DVDs and then not reading them (I had to use the paper-clip eject method to get them out again). Then this past Monday, the laptop just plain wouldn't turn on, which the Genius Bar diagnosed that evening as a failed logic board.
So now I have a dead laptop that will cost about the same as a brand-new MacBook, to fix.
This laptop is only two and a half years old, which kind of incenses me. I know about the whole concept of planned obsolescence (basically, stuff being made to break after a few years), but I've never had reliability problems with any of my other Macs (Mac Classic, Mac Performa, Mac Cube, etc.).
And, in looking through the forums and a few informal polls here, it seems that most people haven't either. So, I'm trying to find any kind of research that will tell me whether or not this doggone machine is a lemon. For example, is there a site where I can find research/stats for known issues with the first generation of MacBooks...?
Any help or feedback you might provide would be much appreciated. Thank you!
- unhappy Mac user in San Francisco
P.S. The Apple Store manager said that because I'm beyond the one-year limited warranty, and because I don't have Apple Care, there isn't anything they can do for me. ("These things happen... it's not unheard of.")
I have a white MacBook that I bought in June 2006, and am wondering if anyone knows whether the following problems are known issues in a MacBook?
Basically, the SuperDrive quit on me this summer by sucking up CDs/DVDs and then not reading them (I had to use the paper-clip eject method to get them out again). Then this past Monday, the laptop just plain wouldn't turn on, which the Genius Bar diagnosed that evening as a failed logic board.
So now I have a dead laptop that will cost about the same as a brand-new MacBook, to fix.
This laptop is only two and a half years old, which kind of incenses me. I know about the whole concept of planned obsolescence (basically, stuff being made to break after a few years), but I've never had reliability problems with any of my other Macs (Mac Classic, Mac Performa, Mac Cube, etc.).
And, in looking through the forums and a few informal polls here, it seems that most people haven't either. So, I'm trying to find any kind of research that will tell me whether or not this doggone machine is a lemon. For example, is there a site where I can find research/stats for known issues with the first generation of MacBooks...?
Any help or feedback you might provide would be much appreciated. Thank you!
- unhappy Mac user in San Francisco
P.S. The Apple Store manager said that because I'm beyond the one-year limited warranty, and because I don't have Apple Care, there isn't anything they can do for me. ("These things happen... it's not unheard of.")