KUDOS to Apple :)

Discussion in 'iPad' started by Tikatika, May 12, 2012.

  1. Tikatika macrumors 6502

    Tikatika

    Joined:
    Mar 12, 2012
    Location:
    Northern California
    #1
    I purchased my new iPad at Best Buy. I had been told previous to purchase that I would have to take it to an Apple store to be inspected if I wanted to get Apple Care +.

    I decided to call Apple Care Support. I explained that I lived a couple of hours from an Apple Store and that I am sole caretaker for my disabled husband which prevents me from making such a journey.

    The rep asked for my ZIP Code, noted the distance being over 100 miles and immediately said they would make an exception. So, I now have Apple Care + on my pristine new iPad.

    Just wanted to share my happiness at this kindness!
     
  2. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #2
    Thanks for posting your positive experience. Mostly negative experiences posted here. :(
     
  3. Jessemtz25 macrumors regular

    Jessemtz25

    Joined:
    Dec 27, 2011
    Location:
    Colorado
    #3
    That was pretty neat if them. Enjoy your iPad.
     
  4. AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
    #4
    You are very lucky. They could've just as easily said no.
     
  5. gtmac macrumors 6502a

    Joined:
    Jun 25, 2010
    #5
    I bought mine at the apple store I called them at around 25 days ownership. I called apple support I wanted to buy applecare+ the guy offered it before I even asked.
     

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