LaCie - great experience

jrcsh6

macrumors 6502
Original poster
Jul 1, 2008
429
33
In a nutshell, bought a new sealed up 2tb lacie starck drive. It arrived and didn't work. I got in touch with lacie for help/suggestions. After some quick emails and then they just had me mail it back for repair. Upon its arrival it stayed there 3 hours and was back out the door on it's way back to me. Hooked it up tonight and all is good. They were very helpful and nice. Just wanted to share my experience.
 

circularforward

macrumors 6502
Jul 18, 2010
253
0
Considering I have a d2 quadra, that's great to read! If you read the reviews on Amazon and a couple other places, there are not so stellar reviews of their support....
 

mangrove

macrumors 6502
Jul 10, 2010
440
0
FL, USA
Maybe stupid questions, but here goes.

-Those who have LaCie products, do you install the DVD that comes with them or do you let your Apple "find" the new external device?

-It seems that the DVD has some interesting stuff on it, but does not it just clutter up your system even more?

-Or do you need to download the DVD to make the backup work?
 

circularforward

macrumors 6502
Jul 18, 2010
253
0
Maybe stupid questions, but here goes.

-Those who have LaCie products, do you install the DVD that comes with them or do you let your Apple "find" the new external device?

-It seems that the DVD has some interesting stuff on it, but does not it just clutter up your system even more?

-Or do you need to download the DVD to make the backup work?
I don't use any of the LaCie software. I let finder find it, and then use Disk Utility to format them as Mac OS Extended. Then I use SuperDuper or any other program that is more suitable than the LaCie options. The LaCie software is generally old and not the best options.
 

niuniu

macrumors 68020
I got the La Cie 1TB Neil Poulton drive - it's on its 47 month mark and going great. Love the La Cie designs, they didn't have a Starck one when I was buying then else I'd have got it, it looks amazing. The Ola-Ito one is cool too with the liquid looking top.

Just a shame they don't have a wireless version of the Starck one cos that would give me the justification I need to pick up another drive :(
 

jackerin

macrumors 6502a
Jun 29, 2008
848
27
Finland
Got two LaCie drives and eyeing a third. One of the drives is an old Porsche drive that is soon to celebrate it's sixth year in use.
 

jrcsh6

macrumors 6502
Original poster
Jul 1, 2008
429
33
I didn't install the software for my Porsche or the Grand but did on the Starck. The Starck has a touch thing on the front. Pretty cool. You can tap it to open an app or hold your finger on it and do another thing. I made one touch open itunes and holding my finger on the front of the drive to dismount it.
 
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