Is anyone else frustrated by the lack of manned cashiers these days at major stores? I just left Home Depot and about $600 in merchandise (including a roto-tiller) behind that I never got to purchase because there was only ONE manned cash register on a busy Saturday afternoon. All the rest were self-checkouts and the stuff I was buying was not the kind of things I wanted to self-checkout (heavy equipment, etc.) Someone at the front of the line was buying about a quarter semi-truck load worth of lumber (about 6 carrier loads of lumber) and they were moving some one piece at a time to another cart, etc. and it looked like they might be there an hour. After 15-20 minutes, I got sick of the situation and went to customer service and they were like, "sorry about that" but indicated they would or could not open another register even though some of their employees were just sitting or wandering around. At one point there were over a dozen people lined up behind that cash register. Some left and other tried self-checkout out of frustration. I spent an hour shopping for the items. I did not feel like waiting another hour in line while it got later and later outside because they could not bother to open another checkout. I realize we're in a recession in the U.S. right now, but it seems stores would rather lose hundreds, if not thousands of dollars in sales than pay for an extra cashier or two on a busy day like a Saturday afternoon. Some stores have a policy of opening another register if more than 5 people are in line, etc. I guess Home Depot isn't one of them. I'll be moving my business to Lowes (even though it's a longer drive) in the future, at least until they do something stupid too. Customer service is just going down the toilet these days.