Lagging

[RN2Be]

So ever since I updated my RMP its been running very slow and laggy. For example, when I am turning up the sound their is a delay before the display shows. Also, I noticed the rainbow loading wheel comes on more often nowadays. Is there any way to fix this?

 

[richard2]

Please generate and post an EtreCheck report.

 

[RAMtheSSD]

So ever since I updated my RMP its been running very slow and laggy. For example, when I am turning up the sound their is a delay before the display shows. Also, I noticed the rainbow loading wheel comes on more often nowadays. Is there any way to fix this?

I don't know what that report is or how to generate it but you are not alone. This latest update and the one immediately preceding it have created more problems for me and my cMP than I have ever had on a Mac before. Until El Capitan, I rarely saw the beachball. I am sorry that I can not offer a fix but I hope that knowing that it is not just you is helpful. The problems are different but there is definitely something rotten in these last two updates. Still, imagine, if you and I are having problems with machines that are beastly powerful, imagine what someone with a mini must be feeling right about now!

 

[JohnDS]

Download and run the Etrecheck report as per Richard2's post. It will give us a snapshot of your system so we can try to diagnose what the problem is.

 

[Left4DeadBoy]

Ive seen the rainbow wheel too . Its more frequent in the latest OS than it was in the OS before it as good as they both are . I wonder why though ?

 

[simonsi]

Ive seen the rainbow wheel too . Its more frequent in the latest OS than it was in the OS before it as good as they both are . I wonder why though ?

Well jeez we could spend all day guessing or...

Download and run the Etrecheck report as per Richard2's post. It will give us a snapshot of your system so we can try to diagnose what the problem is.

Do this /\

 

[RN2Be]

Please generate and post an EtreCheck report.

Sorry for the late response but here is the EtreCheck report.

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-01 08:20:45

Download EtreCheck from https://etrecheck.com

Runtime 2:06

Performance: Excellent



Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.



Problem: Beachballing



Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 843


Video Information: ⓘ

Intel Iris

Color LCD 2560 x 1600


System Software: ⓘ

OS X El Capitan 10.11.5 (15F34) - Time since boot: about 15 days


Disk Information: ⓘ

APPLE SSD SD0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (180.44 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Anywhere


Kernel Extensions: ⓘ

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-05-24) [Support]



/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-05-24) [Support]



/Library/Extensions

[not loaded] com.asix.driver.ax88179-178a (1.4.0 - SDK 10.9 - 2016-05-17) [Support]

[not loaded] com.asix.driver.ax88772 (1.4.0 - SDK 10.9 - 2016-05-17) [Support]



/System/Library/Extensions

[loaded] com.protech.NoSleep (1.4.0 - SDK 10.10 - 2016-05-17) [Support]



System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 140 Apple tasks

[running] 80 Apple tasks

[killed] 11 Apple tasks

11 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 45 Apple tasks

[loaded] 146 Apple tasks

[running] 92 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM


Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[running] com.avast.secureline.update-agent.plist (2016-04-28) [Support]

[loaded] com.avast.secureline.userinit.plist (2016-04-28) [Support]

[running] com.avast.update-agent.plist (2016-05-25) [Support]

[loaded] com.avast.userinit.plist (2016-05-25) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2014-05-06) [Support]


Launch Daemons: ⓘ

[running] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]

[loaded] com.avast.init.plist (2016-05-25) [Support]

[loaded] com.avast.secureline.init.plist (2016-04-28) [Support]

[loaded] com.avast.secureline.uninstall.plist (2016-04-28) [Support]

[loaded] com.avast.secureline.update.plist (2016-04-28) [Support]

[loaded] com.avast.uninstall.plist (2016-05-25) [Support]

[loaded] com.avast.update.plist (2016-05-25) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2015-05-15) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-05-06) [Support]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-10-10) [Support]


User Launch Agents: ⓘ

[not loaded] com.avast.home.userinit.plist (2016-05-25) [Support]

[loaded] com.avast.secureline.home.userinit.plist (2016-04-28) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-12-17) [Support]

[loaded] com.google.keystone.agent.plist (2016-05-14) [Support]

[running] com.pia.pia_manager.plist (2016-05-06) [Support]

[failed] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-09-23) [Support]

[failed] uk.co.markallan.clamxav.freshclam.plist (2014-03-01) [Support]


User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

NoSleep Application (/Applications/Utilities/NoSleep.app)

Emoji☺ Application (/Applications/Emoji☺.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)


Other Apps: ⓘ

[running] QA2G25RMZ4.com.wunderkinder.wunderlist-helper

[loaded] com.avast.account

[running] com.avast.daemon

[running] com.avast.fileshield

[running] com.avast.helper

[running] com.avast.proxy

[running] com.avast.secureline.avastsecurelinehelper

[loaded] com.avast.secureline.burger

[running] com.avast.secureline.service

[running] com.avast.service

[running] com.microsoft.Office365Service.90272

[running] com.microsoft.autoupdate.fba.88352

[running] com.protech.NoSleep.78752

[running] jp.co.canon.cijscannerregister.84192

[loaded] 419 Apple tasks

[running] 219 Apple tasks

[killed] 21 Apple tasks


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

QuickTime Plugin: 7.7.3 (2016-05-17)

AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

Default Browser: 601 - SDK 10.11 (2016-05-17)

SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-23) [Support]

Unity Web Player: UnityPlayer version 5.3.1f1 - SDK 10.6 (2016-01-23) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-16) [Support]

DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-26) Check version



User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx64: 1.0 - SDK 10.10 (2015-09-30) [Support]

NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2016-01-15) [Support]



Safari Extensions: ⓘ

wrc - AVAST Software - http://www.avast.com (2014-08-20)


3rd Party Preference Panes: ⓘ

RCDefaultApp (2009-09-19)

Flash Player (2016-05-09) [Support]

Java (2016-05-26) [Support]

NoSleep (2014-11-16) [Support]


Time Machine: ⓘ

Time Machine not configured!



Top Processes by CPU: ⓘ

56% mdworker(16)

37% mds

13% Safari

10% pia_tray

6% WindowServer


Top Processes by Memory: ⓘ

1.34 GB com.apple.WebKit.WebContent(9)

871 MB kernel_task

205 MB Safari

139 MB mdworker(16)

106 MB com.apple.WebKit.Plugin.64


Virtual Memory Information: ⓘ

819 MB Free RAM

7.20 GB Used RAM (2.05 GB Cached)

816 MB Swap Used

 

[JohnDS]

We need the full EtreCheck report. Not a screenshot from their website. You have to download the EtreCheck app from: https://etrecheck.com/download/EtreCheck.zip

Then double-click on the EtreCheck app in your downloads folder. After it has scanned your computer, choose File > Save and the upload the saved .rtf file to this thread.

 

[RN2Be]

We need the full EtreCheck report. Not a screenshot from their website. You have to download the EtreCheck app from: https://etrecheck.com/download/EtreCheck.zip

Then double-click on the EtreCheck app in your downloads folder. After it has scanned your computer, choose File > Save and the upload the saved .rtf file to this thread.

We need the full EtreCheck report. Not a screenshot from their website. You have to download the EtreCheck app from: https://etrecheck.com/download/EtreCheck.zip

Then double-click on the EtreCheck app in your downloads folder. After it has scanned your computer, choose File > Save and the upload the saved .rtf file to this thread.

I copied and pasted it in the last message because it wouldn't let me upload the file.

 

[JohnDS]

Sorry. My mistake. I posted the response to the wrong thread. Your EtreCheck report above is complete.

I suggest you try uninstalling Avast to see if that makes a difference. It also looks like you have ClamAV installed. Uninstall it too.

The only other thing that looks suspicions is that MDWorker (which is Spotlight indexing) is using too much CPU. As I said, uninstall Avast and Clam and see if that helps. Then generate and post a new Etrecheck.

 

[richard2]

Please also do the following after uninstalling the Avast software:

Note: The following procedure must be performed on an OS X user account that has administrative privileges.

1. Open Terminal.
2. Enter the following:
   
   syslog -k Sender Req '(mds|mdworker)' -k Time ge -3d
3. Include the contents of the Terminal window in a reply to this post.

 

[RN2Be]

Please also do the following after uninstalling the Avast software:

Note: The following procedure must be performed on an OS X user account that has administrative privileges.

1. Open Terminal.
2. Enter the following:
   
   syslog -k Sender Req '(mds|mdworker)' -k Time ge -3d
3. Include the contents of the Terminal window in a reply to this post.

May 30 01:06:40 mds[70] <Error>: (Volume.Normal:2464) volume:0x7fc3d08dc000 ********** Bootstrapped Creating a default store:0 SpotLocnull) SpotVerLocnull) occlude:0 /Volumes/Recovery HD

May 30 01:06:40 mdworker[23786] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[23797] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[38667] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[37955] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[23796] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[37747] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 01:06:40 mdworker[23785] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 30 22:13:34 mds[70] <Error>: (DiskStore.Normal:2382) 30a5001 1.030129

May 31 18:46:18 mds[70] <Error>: (DiskStore.Normal:2382) 49001 1.039398

May 31 20:03:57 mds[70] <Error>: (Volume.Normal:2464) volume:0x7fc3d1804000 ********** Bootstrapped Creating a default store:0 SpotLocnull) SpotVerLocnull) occlude:0 /Volumes/Recovery HD

May 31 20:03:57 mdworker[38775] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 31 20:03:57 mdworker[38752] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 31 20:03:57 mdworker[38753] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 31 20:03:57 mdworker[38759] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 31 20:03:57 mdworker[43106] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

May 31 20:03:57 mdworker[43975] <Error>: (ImportBailout.Error:1331) Asked to exit for Diskarb

Jun 1 07:57:03 mds[70] <Error>: (DiskStore.Normal:2382) 30a5001 1.013567
[doublepost=1464823466][/doublepost]

Sorry. My mistake. I posted the response to the wrong thread. Your EtreCheck report above is complete.

I suggest you try uninstalling Avast to see if that makes a difference. It also looks like you have ClamAV installed. Uninstall it too.

The only other thing that looks suspicions is that MDWorker (which is Spotlight indexing) is using too much CPU. As I said, uninstall Avast and Clam and see if that helps. Then generate and post a new Etrecheck.

Heres the most recent one
EtreCheck version: 2.9.12 (265)

Report generated 2016-06-01 18:23:19

Download EtreCheck from https://etrecheck.com

Runtime 1:34

Performance: Excellent



Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.



Problem: Beachballing



Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 843


Video Information: ⓘ

Intel Iris

Color LCD 2560 x 1600


System Software: ⓘ

OS X El Capitan 10.11.5 (15F34) - Time since boot: about 15 days


Disk Information: ⓘ

APPLE SSD SD0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (180.63 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Anywhere


Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.asix.driver.ax88179-178a (1.4.0 - SDK 10.9 - 2016-05-17) [Support]

[not loaded] com.asix.driver.ax88772 (1.4.0 - SDK 10.9 - 2016-05-17) [Support]



/System/Library/Extensions

[loaded] com.protech.NoSleep (1.4.0 - SDK 10.10 - 2016-05-17) [Support]



System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 144 Apple tasks

[running] 76 Apple tasks

[killed] 11 Apple tasks

11 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 45 Apple tasks

[loaded] 146 Apple tasks

[running] 93 Apple tasks

[killed] 7 Apple tasks

7 processes killed due to insufficient RAM


Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[failed] com.avast.secureline.update-agent.plist (2016-04-28) [Support]

[loaded] com.avast.secureline.userinit.plist (2016-04-28) [Support]

[failed] com.avast.update-agent.plist (2016-05-25) [Support]

[loaded] com.avast.userinit.plist (2016-05-25) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2014-05-06) [Support]


Launch Daemons: ⓘ

[running] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]

[loaded] com.avast.init.plist (2016-05-25) [Support]

[loaded] com.avast.secureline.init.plist (2016-04-28) [Support]

[failed] com.avast.secureline.uninstall.plist (2016-04-28) [Support]

[failed] com.avast.secureline.update.plist (2016-04-28) [Support]

[failed] com.avast.uninstall.plist (2016-05-25) [Support]

[failed] com.avast.update.plist (2016-05-25) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2015-05-15) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-05-06) [Support]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-10-10) [Support]


User Launch Agents: ⓘ

[not loaded] com.avast.home.userinit.plist (2016-05-25) [Support]

[loaded] com.avast.secureline.home.userinit.plist (2016-04-28) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-12-17) [Support]

[loaded] com.google.keystone.agent.plist (2016-05-14) [Support]

[running] com.pia.pia_manager.plist (2016-05-06) [Support]

[failed] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-09-23) [Support]

[failed] uk.co.markallan.clamxav.freshclam.plist (2014-03-01) [Support]


User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

NoSleep Application (/Applications/Utilities/NoSleep.app)

Emoji☺ Application (/Applications/Emoji☺.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)


Other Apps: ⓘ

[running] QA2G25RMZ4.com.wunderkinder.wunderlist-helper

[failed] com.avast.account

[failed] com.avast.daemon

[failed] com.avast.fileshield

[failed] com.avast.helper

[failed] com.avast.proxy

[failed] com.avast.secureline.avastsecurelinehelper

[failed] com.avast.secureline.burger

[failed] com.avast.secureline.service

[failed] com.avast.service

[running] com.etresoft.EtreCheck.123872

[running] com.google.Chrome.158752

[running] com.microsoft.autoupdate.fba.88352

[running] com.protech.NoSleep.78752

[running] jp.co.canon.cijscannerregister.84192

[loaded] 422 Apple tasks

[running] 207 Apple tasks

[killed] 20 Apple tasks


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

QuickTime Plugin: 7.7.3 (2016-05-17)

AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

Default Browser: 601 - SDK 10.11 (2016-05-17)

SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-23) [Support]

Unity Web Player: UnityPlayer version 5.3.1f1 - SDK 10.6 (2016-01-23) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-16) [Support]

DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-26) Check version



User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx64: 1.0 - SDK 10.10 (2015-09-30) [Support]

NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2016-01-15) [Support]



Safari Extensions: ⓘ

wrc - AVAST Software - http://www.avast.com (2014-08-20)


3rd Party Preference Panes: ⓘ

RCDefaultApp (2009-09-19)

Flash Player (2016-05-09) [Support]

Java (2016-05-26) [Support]

NoSleep (2014-11-16) [Support]


Time Machine: ⓘ

Time Machine not configured!



Top Processes by CPU: ⓘ

5% WindowServer

2% fontd

1% kernel_task

1% com.apple.WebKit.WebContent(9)

1% com.apple.WebKit.Plugin.64


Top Processes by Memory: ⓘ

1.07 GB com.apple.WebKit.WebContent(9)

847 MB kernel_task

401 MB Google Chrome Helper(6)

221 MB Google Chrome

205 MB Safari


Virtual Memory Information: ⓘ

1.30 GB Free RAM

6.69 GB Used RAM (1.39 GB Cached)

583 MB Swap Used

 

[richard2]

You didn't correctly uninstall the Avast software. You should reinstall the software and then follow the instructions in this article.

 

[RN2Be]

You didn't correctly uninstall the Avast software. You should reinstall the software and then follow the instructions in this article.

Okay I uninstalled correctly. Hopefully I did it right lol.

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-01 21:04:08

Download EtreCheck from https://etrecheck.com

Runtime 1:34

Performance: Excellent



Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.



Problem: Beachballing



Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 843


Video Information: ⓘ

Intel Iris

Color LCD 2560 x 1600


System Software: ⓘ

OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour


Disk Information: ⓘ

APPLE SSD SD0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (184.43 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Anywhere


Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.asix.driver.ax88179-178a (1.4.0 - SDK 10.9 - 2016-05-17) [Support]

[not loaded] com.asix.driver.ax88772 (1.4.0 - SDK 10.9 - 2016-05-17) [Support]



/System/Library/Extensions

[loaded] com.protech.NoSleep (1.4.0 - SDK 10.10 - 2016-05-17) [Support]



System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 156 Apple tasks

[running] 75 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 45 Apple tasks

[loaded] 155 Apple tasks

[running] 91 Apple tasks


Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[failed] com.avast.secureline.update-agent.plist (2016-04-28) [Support]

[failed] com.avast.secureline.userinit.plist (2016-04-28) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2014-05-06) [Support]


Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]

[failed] com.avast.secureline.init.plist (2016-04-28) [Support]

[failed] com.avast.secureline.uninstall.plist (2016-04-28) [Support]

[failed] com.avast.secureline.update.plist (2016-04-28) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2015-05-15) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-05-06) [Support]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-10-10) [Support]


User Launch Agents: ⓘ

[failed] com.avast.secureline.home.userinit.plist (2016-04-28) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-12-17) [Support]

[loaded] com.google.keystone.agent.plist (2016-05-14) [Support]

[running] com.pia.pia_manager.plist (2016-05-06) [Support]

[failed] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-09-23) [Support]

[loaded] uk.co.markallan.clamxav.freshclam.plist (2014-03-01) [Support]


User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

NoSleep Application (/Applications/Utilities/NoSleep.app)

Emoji☺ Application (/Applications/Emoji☺.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)


Other Apps: ⓘ

[running] QA2G25RMZ4.com.wunderkinder.wunderlist-helper

[running] com.etresoft.EtreCheck.123872

[loaded] com.google.Chrome.158752

[running] com.microsoft.Office365Service.90272

[running] com.microsoft.autoupdate.fba.88352

[running] com.protech.NoSleep.78752

[loaded] 404 Apple tasks

[running] 188 Apple tasks


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

QuickTime Plugin: 7.7.3 (2016-05-17)

AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-15) [Support]

Default Browser: 601 - SDK 10.11 (2016-05-17)

SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-23) [Support]

Unity Web Player: UnityPlayer version 5.3.1f1 - SDK 10.6 (2016-01-23) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-16) [Support]

DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-26) Check version



User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx64: 1.0 - SDK 10.10 (2015-09-30) [Support]

NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2016-01-15) [Support]



Safari Extensions: ⓘ

None


3rd Party Preference Panes: ⓘ

RCDefaultApp (2009-09-19)

Flash Player (2016-05-09) [Support]

Java (2016-05-26) [Support]

NoSleep (2014-11-16) [Support]


Time Machine: ⓘ

Time Machine not configured!



Top Processes by CPU: ⓘ

74% com.apple.WebKit.WebContent(6)

20% WindowServer

4% com.apple.WebKit.Plugin.64

3% kernel_task

1% Safari


Top Processes by Memory: ⓘ

1.55 GB com.apple.WebKit.WebContent(6)

774 MB kernel_task

319 MB mdworker(17)

221 MB Safari

180 MB com.apple.WebKit.Plugin.64


Virtual Memory Information: ⓘ

956 MB Free RAM

7.07 GB Used RAM (1.42 GB Cached)

0 B Swap Used


Diagnostics Information: ⓘ

Jun 1, 2016, 08:21:14 PM Self test - passed

 

[richard2]

Okay I uninstalled correctly. Hopefully I did it right lol.

The main components of the software have been removed. Is your Mac any more responsive now?

 

[RN2Be]

The main components of the software have been removed. Is your Mac any more responsive now?

Its seems to be running better now. Hopefully it will stay that way, lol. Is there anything I could use for a virus protection? or is it better not to have one?
[doublepost=1464834728][/doublepost]

The main components of the software have been removed. Is your Mac any more responsive now?

Also thank you so much for y'alls help x)

 

[richard2]

Is there anything I could use for a virus protection? or is it better not to have one?

In my opinion, the average Mac user doesn't need to use third-party security software provided they don't open files from untrustworthy sources.

 

[RN2Be]

In my opinion, the average Mac user doesn't need to use third-party security software provided they don't open files from untrustworthy sources.

Okay I won't download anything. Thanks again for helping me. My computer is running like brand new.