Laptop battery replacement - overheating

Discussion in 'MacBook' started by spacebased, Aug 22, 2010.

  1. spacebased macrumors newbie

    Joined:
    Apr 11, 2010
    Location:
    Yankee in the Deep South
    #1
    This is more a comment about Mac's "service." I've been living with a flaming battery on my Powerbook G4 for a long time and finally found a site (Apple's) that showed that there is a recall/replacement program for this dangerous defect. Lo and behold, I try to call and the program has supposedly been cancelled as of a month ago. Very convenient. I do find that Apple does anything it can to pinch its pennies when it comes to so-called service. I should have been less accommodating of the problem before but I find that someone who has purchased 4 mac laptops, an iMac, and 4 iPhones thinking that it's time to switch to Android.
     
  2. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #2
    You're probably frustrated, fine but I don't see how you can blame Apple's service? You said you've had this problem "for a long time" but you've decided to act on it now and the program has ended. This is not Apple "pinching pennies". Any other company would decline service in the exact same situation.
     
  3. AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
  4. sjinsjca macrumors 68000

    sjinsjca

    Joined:
    Oct 30, 2008
    #4

    That computer is at least five years old. Parts are becoming unavailable; Apple ceased supporting these units for repair recently as a consequence.

    You won't get better service elsewhere, though you're welcome to seek it.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    Do you know how to report a post? That's the best way to handle threads that are in the wrong forum.
     

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