Lastest Backup Not Listed As Restore Option On iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by anthonym83, Dec 17, 2016.

  1. anthonym83 macrumors newbie

    Dec 17, 2016
    I'm switching out iPhone 6 for another iPhone 6.

    • Initiated manual backup old phone onto computer using iTunes.
    • Attempted to restore new iPhone, but prompt told me I had to setup as new phone, then restore.
    • So, I set it up as a new phone, then clicked Restore Backup.
    • Restore options from click-down menu only offer me my older iPhone 5 backup (Dec 1, 2016), despite on same screen showing that latest backup was today (Dec 17, 2016). See screenshot

    How should I proceed?

    Thank you,

  2. dennysanders macrumors 6502


    Nov 6, 2015
    is your new iPhone up to date? it has to be on the same iOS version or later than what your old device was on when it did the backup.

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