Lastest Backup Not Listed As Restore Option On iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by anthonym83, Dec 17, 2016.

  1. anthonym83 macrumors newbie

    Joined:
    Dec 17, 2016
    #1
    I'm switching out iPhone 6 for another iPhone 6.

    • Initiated manual backup old phone onto computer using iTunes.
    • Attempted to restore new iPhone, but prompt told me I had to setup as new phone, then restore.
    • So, I set it up as a new phone, then clicked Restore Backup.
    • Restore options from click-down menu only offer me my older iPhone 5 backup (Dec 1, 2016), despite on same screen showing that latest backup was today (Dec 17, 2016). See screenshot http://tinypic.com/r/345yeet/9


    How should I proceed?



    Thank you,



    Anthony
     
  2. dennysanders macrumors 6502

    dennysanders

    Joined:
    Nov 6, 2015
    Location:
    Oregon
    #2
    is your new iPhone up to date? it has to be on the same iOS version or later than what your old device was on when it did the backup.
     

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