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By freezing, do you mean that only the mouse works but nothing else moves on the screen? Could you post the Graphics/Displays section of your System Profiler output?

This is what mine USUALLY does, but i do get complete crashes occasionally, too. Here's my graphics/display section:

Code:
NVIDIA GeForce GT 120:

  Chipset Model:	NVIDIA GeForce GT 120
  Type:	GPU
  Bus:	PCIe
  PCIe Lane Width:	x16
  VRAM (Total):	256 MB
  Vendor:	NVIDIA (0x10de)
  Device ID:	0x0655
  Revision ID:	0x00a1
  ROM Revision:	3370
  Displays:
iMac:
  Resolution:	1920 x 1200
  Pixel Depth:	32-Bit Color (ARGB8888)
  Main Display:	Yes
  Mirror:	Off
  Online:	Yes
  Built-In:	Yes
 
Resetting the PRAM doesn't fix this. Restarting does, for a little while.

I have exactly the same system as you, I was having the exact same problem, and after a PRAM reset the problem disappeared. So far, I've gone 2+ months without the issue returning.

But, come to think of it... one other thing I did that might have helped was moving all video files from my HD onto an external HD, and sticking with list view for all directories. That was based on the idea that perhaps, generating thumbnails from video was causing a problem.
 
I was having issues with Lion. Still had issues with SL, but then downgraded to 10.6.6 and was NOT having issues until I changed what I thought was a solution. I changed the sleep mode I WAS using pmset -a hibernatemode 25 and was not having issues but changed it recently to pmset -a hibernatemode 2 and started having issues again. Yesterday and this morning I had freezes again and went back to pmset -a hibernatemode 25

I have had many freezes and sometimes they are when just reading gmail or something very basic.

ATI Radeon HD 2400 XT:

Chipset Model: ATI,RadeonHD2400
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x94c8
Revision ID: 0x0000
ROM Revision: 113-B2250A-207
EFI Driver Version: 01.00.207
Displays:
iMac:
Resolution: 1680 x 1050
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected
 
If I crash again in 10.6.6 with my sleep mode settings, I will upgrade again to Lion and install 10.7.3 If that crashes I am going to change to ubuntu. I am over this issue and quite frustrated
 
Just want to say the PRAM reset doesn't fix it. I still got a few freezes and a black screen after resetting it.

I was having issues with Lion. Still had issues with SL, but then downgraded to 10.6.6 and was NOT having issues until I changed what I thought was a solution. I changed the sleep mode I WAS using pmset -a hibernatemode 25 and was not having issues but changed it recently to pmset -a hibernatemode 2 and started having issues again. Yesterday and this morning I had freezes again and went back to pmset -a hibernatemode 25

I have had many freezes and sometimes they are when just reading gmail or something very basic.

I don't think mode 2 is an acceptable mode. It isn't in Apple's manual, nor does its binary keys match up with any possible combination. That could be where your problem was arising from. Mode 25 is when the system aggressively clears out the inactive ram, then hibernates. The default on mid-2007 iMacs is mode 0, which is sleep only.
 
MODE 25 on the Sleep is the mode that I have had most luck on with the crashes. I have not had it on mode 0 since Lion was still crashing on Mode 0

Still crash free since last setting in Mode 25.

Mode 2 I could get 2 crashes in a day.

I have 4 different macs in my family and maintain them all myself along with 1 windoze and one ubuntu. I have pretty good hands on with this stuff and mode 25 on 10.6.6 is the best I have found.

I am still looking for positive feedback on 10.7.3 Hoping for the best, but not willing to upgrade without confirmation
 
We may have something here. Apple released a new firmware today for ATI based iMacs. It requires Lion, not sure if it applies to the ATI 2400/2600 video cards. Will be testing now.


https://support.apple.com/kb/DL1444

After some short testing, the installer is reporting that my system does meet the requirements.
 
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Just to clarify, did you update to Lion 10.7.3 or just 10.7 before trying to install?

This is what I found on the firmware update https://discussions.apple.com/thread/3772653?start=0&tstart=0

http://support.apple.com/kb/HT1599


We may have something here. Apple released a new firmware today for ATI based iMacs. It requires Lion, not sure if it applies to the ATI 2400/2600 video cards. Will be testing now.


https://support.apple.com/kb/DL1444

After some short testing, the installer is reporting that my system does meet the requirements.
 
Yes. At the time of that update's posting on Apple's site, there wasn't any listing for which iMac model it was for. All I knew was that it contained an ATI/AMD contained flasher. it wasn't until the next day when some of Apple's other pages where updated to show that it was for the 2011 iMacs.
 
Are you still having the same problems with 10.7.3?

I am hoping to hear feedback before I upgrade back up to 10.7.3 as I do not have crashes on 10.6.6 using the sleep mode settings. I am running sleep mode 2 right now and it seems to behave
 
A question, what does the hibernatemode 2 do? Looking into Apple's documentation and reviewing all possible combinations of the binary digits, I don't think it is a valid mode.

I think I've finally pinpointed the offending things Apple updated to cause this. It's two extensions, IOGraphicsFamily.kext and IONDRVSupport.kext. They where updated in 10.6.6, 10.6.8, and the 2012-001 Security Update. I have not checked any updates prior to 10.6.6. I am not able to test out this theory at this time.
 
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Having the same random crash issues on my 2007 imac. Very frustrating. Very Frequent. Must use power button to restart. Have run hardware test- no problems indicated. Use disk utility on a weekly basis with same errors- invalid volume directory counts. My freezes occur when using any web browser, but also when not using a browser. Simply moving the mouse and scrolling, and pulling up the dock will bring on the spinning beach ball. There is one program that will freeze up routinely, and that is Mac Chess Version 2.4.2. I am using SL 10.6.8 and have done all the updates as recommended by software update. Oddly, my imac performed flawlessly until I upgraded from Tiger to Snow Leopard using the combo install package CD's. My graphics info is pasted in below. I am considering restoring my entire system with the CD to 10.6.3 va instructions from Apple Support Communities https://discussions.apple.com/thread/1771551?start=0&tstart=0

Any feedback, help or recommendations will be grateful.



ATI Radeon HD 2400 XT:

Chipset Model: ATI,RadeonHD2400
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x94c8
Revision ID: 0x0000
ROM Revision: 113-B2250A-207
EFI Driver Version: 01.00.207
Displays:
iMac:
Resolution: 1680 x 1050
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected
 
Having the same random crash issues on my 2007 imac. Very frustrating. Very Frequent. Must use power button to restart. Have run hardware test- no problems indicated. Use disk utility on a weekly basis with same errors- invalid volume directory counts. My freezes occur when using any web browser, but also when not using a browser. Simply moving the mouse and scrolling, and pulling up the dock will bring on the spinning beach ball. There is one program that will freeze up routinely, and that is Mac Chess Version 2.4.2. I am using SL 10.6.8 and have done all the updates as recommended by software update. Oddly, my imac performed flawlessly until I upgraded from Tiger to Snow Leopard using the combo install package CD's. My graphics info is pasted in below. I am considering restoring my entire system with the CD to 10.6.3 va instructions from Apple Support Communities

Thanks for the information about Mac Chess. I never use that program but it's nice to be able to add that to the list of freeze inducing things. You can safely upgrade to 10.6.6 without anymore freezing. The freezing starts in Mac OS 10.6.7.
 
A question, what does the hibernatemode 2 do? Looking into Apple's documentation and reviewing all possible combinations of the binary digits, I don't think it is a valid mode.

I am not sure what all the details about hibernate mode are, but I have been trying to test anything and there were comments about that setting working when a fresh start did not crash the imac only after the computer had gone to sleep did it start to crash. Some reports of people not having any crashes if they did not sleep their computers, and possibly it is sleep mode related.

I am still on 10.6.6 and no crashes on hibernate 2 or 25. I can induce crashes by going to hibernate mode 0 after a few sleeps of the computer. In lion I could get 2 crashes a day. I am very curious how 10.7.3 works, but it is not worth my time to change what works great right now just to test. Mine works fine so I will wait until I hear others have no issues with 10.7.3 before I "fix" what is working great now.

I wrote a few little applications for sleep mode changing that would shut down all running applications before sleeping etc. I can post them somewhere if someone wants them.

I even have a close down apps and sleep app for Lion that I had used before
 
I submitted this as a bug report to Apple via their developer page a few weeks ago. Today I got this email:

This is a follow up to Bug ID# 10XXXXXX. After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering. This issue has been filed in our bug database under the original Bug ID# 10XXXXXX. The original bug number being used to track this duplicate issue can be found in the Related Problem section of your bug report's Problem Detail view.

Thank you for submitting this bug report. We truly appreciate your assistance in helping us discover and isolate bugs.

Nice to see that Apple knows about it.
 
I'm having the same issues as described here on a iMac 27" Late 2009, running 10.7.3 (Lion)

Graphics card is a "ATI Radeon HD 4850 512 MB"

I'm currently running this iMac 24x7, so no sleep mode. But I still see the "random" freeze. It appears that if this problem occurs, it happens when "Display sleep" kicks in. Currently I can't see any other circumstances that are related to the cause, as very often "Display sleep" kicks in without freezing the display.

I normally try to reboot the system via ssh login, sometimes this works, somestimes the "Freeze dialog" appears and asks me to turn off the system manually. This morning again the "Freeze dialog" appeared. Systems Diagnostics Reports lists:

Kernel Extensions in backtrace:
com.apple.ATIRadeonX2000(7.1.8)[AC4F9692-256E-39D9-A17B-7BAD4AB57DF8]@0xffffff7f8164a000->0xffffff7f818aafff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffffff7f8086c000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E3940878047]@0xffffff7f80d9d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0xffffff7f80d65000
com.apple.iokit.IOSurface(80.0)[78706A65-587A-3A7E-BE41-5E0D95ED2B95]@0xffffff7f80c80000->0xffffff7f80c91fff

BSD process name corresponding to current thread: Google Chrome

LagaV
 
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LagaV, you're describing kernel panics with a newer ATI card. This thread is only about the ATI 2400/2600 graphics cards an how they crash yet the kernel keeps working correctly.
 
LagaV, you're describing kernel panics with a newer ATI card. This thread is only about the ATI 2400/2600 graphics cards an how they crash yet the kernel keeps working correctly.

But I'm experiencing the exact same problem / symptom with the newer ATI card. Display is frozen, except the mouse pointer can be moved, all tasks continue to run without any problems, access to the system via ssh possible.

To what extend are you sure that the problems are hardware related and not driver related or caused by any other reason?

LagaV
 
By looking at your other post, you're getting a black rectangle in the middle of your screen saying you need to restart your machine. This is called a kernel panic. The 2400/2600 cards are not getting this with our current problem. The 2400/2600 iMacs are simply freezing with no kernel panic.

I'm sure the problems are not hardware related on 2400/2600 cards because Windows in Boot Camp doesn't freeze at all, Leopard works fine with no problems, Snow Leopard works fine until you update it to 10.6.7. This happens on a fresh Mac OS X only installation of 10.6.8 with no other non-default program running.
 
By looking at your other post, you're getting a black rectangle in the middle of your screen saying you need to restart your machine. This is called a kernel panic. The 2400/2600 cards are not getting this with our current problem. The 2400/2600 iMacs are simply freezing with no kernel panic.

I'm sure the problems are not hardware related on 2400/2600 cards because Windows in Boot Camp doesn't freeze at all, Leopard works fine with no problems, Snow Leopard works fine until you update it to 10.6.7. This happens on a fresh Mac OS X only installation of 10.6.8 with no other non-default program running.

Probably I need to clarify:

1. The freeze happens always without the "black rectangle". System is still reachable via ssh, mouse pointer is moving.

2. I normally ssh into the system and issues a "sudo reboot".

3. On some occasions this leads to the "black rectangle", sometimes nothing happens, and the power button is the only way out, but most times the systems just reboots.

So the black rectangle might be related to something else.

LagaV
 
The act of restarting when the kernel can't properly unload itself or an extension will cause that kernel panic. You may have the same problem, but it's unlikely as more with your card would be reporting about it.
 
Same issue late 2007 20"imac

Hi All

I have the same problem , which is driving me mad!
It has been happening on and off for 6-8 months. It always happens whilst using photoshop or bridge. Normally I will be using the mouse to move an image or if I click on an image in bridge. I get up to 5 crashes a day.
When it crashes I turn it off using the power button, turn back on then shut down properly, pull the power cable out for 30 secs. then start up again. I find this helps the machine for a period of time.

I have very few programs and all are legit. I hardly ever use it on the net as I use a laptop also. I have come to the conclusion that it is a graphics card thing as I cant update my graphics card.

When the crash happens the screen will freeze, I can move the mouse and I get the spinning ball.

I have been reading the threads and live in hope!

Also I never had this problem on Tiger, I went from Tiger to Snow L.

I don't want to buy a new machine!

10.6.8
Imac 20" Late 2007
intel Core 2 duo
2.4ghz
4Gb 667MHz DDR2 SDRAM
800mhz
ATI Radeon HD2600

Probably not worth mentioning.. since posting I have swapped my mouse over to a crappy old one and I haven't had a crash for a few hours. (I normally use the mouse with the track ball for your finger tip)
 
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simonh78, hardwarewise your iMac is fine. The problem is with the graphics driver Apple started using in 10.6.7 and up. They know about this problem and have yet to fix it. Even though it's been going on for almost a year now.
 
I have been experiencing this problem for some time as well. I have a 20" 2007 iMac 2.0 C2D, 4GB Corsair RAM, and had the OEM 250GB Seagate drive. I bought the computer used, so I don't know it's history. When I first got it, I installed Snow Leopard on it, and when Lion was released, I installed that. Only occasionally would I experience a hang - once every couple of weeks. Generally it was as other people have described - a beach ball and non responsive UI with the exception of the cursor. Sometimes there would be some UI artifacts left over. I tried several of the things other users have - used the restore disks to try 10.4.10, and never experienced a hang. Then used the 10.5.1 drop-in-disc that came with it new (upgrade DVD) and never experienced a hang. As I upgraded to Snow Leopard and ran Software Update I upgraded to 10.6.7 and still never experienced a hang frequent enough to speak of.

I became used to the functionality of Lion and enjoyed the full screen functionality of VMware Fusion, so I would always end up upgrading to 10.7.

As time went on, the hangs and freezes became increasingly more frequent. So much so, that the computer was almost unusable. I would start the computer and visit a Facebook page that listed several friends, and it would hang. It would also do this with 10.8. It got to where it would hang 4-5 times per hour and require a reset. I tried turning the fans up to see if it was a thermal issue a few months ago, but that made no difference, as some have noted here. I also ran memtestosx in single user mode and it found no errors.

Today, I disassembled the computer and installed a 120GB OCZ Vertex II SSD as a last ditch effort to see if I could salvage the poor iMac. While I was in there, I blew out the dust that had accumulated (which wasn't a great amount) and removed and reinstalled the RAM. I assembled the computer and installed a clean copy of 10.7.3 from the App Store. So far, the computer has not hung one time. I know this does not match the above theory, but it makes no sense if it is purely a video driver issue that the frequency of the hangs would increase over time. There must be another factor involved. So far, the computer has worked better than it has since I have owned it. I would experience a hang within 15 minutes of using it before. Now I have used it all day, and it has been as smooth as butter.

I just wanted to throw this out there - perhaps it will help someone else.

Here is the hardware and video card info:
Code:
  Model Name:	iMac
  Model Identifier:	iMac7,1
  Processor Name:	Intel Core 2 Duo
  Processor Speed:	2 GHz
  Number of Processors:	1
  Total Number of Cores:	2
  L2 Cache:	4 MB
  Memory:	4 GB
  Bus Speed:	800 MHz
  Boot ROM Version:	IM71.007A.B03
  SMC Version (system):	1.20f4
  Serial Number (system):	XXXXXXXXXXX
  Hardware UUID:	XXXXXXXXXXXXXXXXXXXXXX

ATI Radeon HD 2400 XT:

  Chipset Model:	ATI,RadeonHD2400
  Type:	GPU
  Bus:	PCIe
  PCIe Lane Width:	x16
  VRAM (Total):	128 MB
  Vendor:	ATI (0x1002)
  Device ID:	0x94c8
  Revision ID:	0x0000
  ROM Revision:	113-B2250A-207
  EFI Driver Version:	01.00.207
  Displays:
iMac:
  Resolution:	1680 x 1050
  Pixel Depth:	32-Bit Color (ARGB8888)
  Main Display:	Yes
  Mirror:	Off
  Online:	Yes
  Built-In:	Yes

System Software Overview:

  System Version:	Mac OS X 10.7.3 (11D50)
  Kernel Version:	Darwin 11.3.0
  Boot Volume:	Macintosh SSD
  Boot Mode:	Normal
  Computer Name:	XXXXXXXXX
  User Name:	XXXXXXXXX
  Secure Virtual Memory:	Enabled
  64-bit Kernel and Extensions:	Yes
  Time since boot:	2:04
 
Chemgolfer

Do you think the new SSD solved your problem? Or was it the simple removal and reinstalling of the ram and the clean out of the dust that did the trick?
 
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