Thanks for your help and support. Mind giving me a quick low down on dGPU and how it effects the MacBooks? Including which models have it ect?
Feel like I want to go into my applestore meeting know as much as possible.
The 15" and 17" MacBook Pros (until late 2013) all had two GPUs (Graphic Processing Units). Starting in 2010, the iGPU (integrated) was on the CPU die with Sandy Bridge. With the following model (2011), Apple also changed dGPU (discreet) vendors from nVidia to AMD. Thanks to Apple's lack of proper heat distribution, the AMD chips failed prematurely. The discreet GPU kicks in when a the system requires better GPU performance (GIMP, Photoshop, FCPX, Aperture and other apps of that caliber). Otherwise, for better power savings, it runs on the integrated Intel GPU.
Overall, the two models that are under the REP (Repair Extension Program) are the 2011 MacBook Pro 15 and 17", as well as the first two generations of Retina MacBook Pros from 2012 and early 2013. In late 2013, the lower end model of the 15" MacBook Pro line up dropped the discreet GPU since Apple lowered the price and found the latest generation of GPUs from Intel to be fast enough. The higher end models still have the dGPU and cost about US$500 more.
If they are going to force you to replace the machine, get the base line model 15". Its only 2.2GHz and only has a 256GB SSD with 16GB of RAM, but it has no dGPU. I believe these models will last longer then the dGPU models. Since the EU consumer protection laws are much stricter against companies, they should have to replace the machine with a like model. Since your model
does have the dGPU, the might have to give you the dGPU model as replacement. If this is the case, fight for a gift card for the value of a new dGPU model, not for the value of your currently laptop. You
will get ripped off here if you do not word it correctly. Then use that gift card to get a different, hopefully better machine.
This is what I would personally fight for. Do not be afraid to ask for a manager, or even better get the Lead Genius, Store Leader and Manager together and plead your case.
Read the laws for the UK line by line. Print and highlight anything that can help your case. I did this when they tried to stiff me 2 years ago with the 2013 without the dGPU for my 2012 with the dGPU. Luckily, California forces them to print all the state laws on the back of the genius bar paperwork so I didn't even have to print it at home, it was on the back of my Genius Bar paperwork.