Late 2012 iMac 27" stand gave in/snapped...any tips?

Discussion in 'iMac' started by Bawseton, Sep 12, 2014.

  1. Bawseton macrumors newbie

    Joined:
    Sep 11, 2014
    #1
    Heard a super loud pop today....after some googling came across this thread: https://discussions.apple.com/thread/5717518?start=0&tstart=0

    seems to be a problem others have had. A certain part or hinge inside just gives in and snaps/breaks.

    Problem: obviously I'm out of warrenty, and didn't purchase Apple Care...is there still some convincing I could do to have Apple repair this FOC?

    I paid well over $2500 for this, its still in mint/pristine condition, but this problem seems to be a design/manufacturing flaw.

    would really appreciate any tips --- of if people had this problem, how they went about it.

    Thanks
     
  2. kalexn macrumors 6502

    Joined:
    Sep 17, 2012
    Location:
    Texas
    #2
    I would contact Apple. That just seems really strange that it would snap! Good luck!
     
  3. Kyle-K, Sep 14, 2014
    Last edited: Sep 14, 2014

    Kyle-K macrumors regular

    Kyle-K

    Joined:
    Aug 23, 2014
    Location:
    Geraldton, Western Australia.
    #3
    Yes, I would call Apple Support or if you can visit an Apple Store for this as it seems to be very common on the 2012 model.

    Most likely, it's also probably why there is now two mechanisms with the 2013 model. One for people with hard drives and one for people without.
     

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