Late 2016 MBP keyboard question

[wheelhot]

Hmm, I'm not sure if it's the new keyboard or if anyone else is having similar issues with me. But I notice that at times my 'v' key can get quite unresponsive and in some apps like Slack it's very obvious. Unresponsive as in when I press the v key, it fails to register to requires to me to press it multiple times, there's also this odd time where when I pressed the v key it registered vv in Slack app. I also encountered a few times where I get wrong password which probably has to do with the v key not responding fast enough or something?

Right now as I'm typing this thread with using the v keys as much as I can, I haven't experience yet any missed v keystroke. So I guess this is an OSX issue? Anyone else having similar problems with their Late 2016 MBP?

 

[therealseebs]

That's almost certainly a hardware issue, not a software issue. There'd be no practical way to make a keyboard driver that only misfires on one key. But hardware issues are often, at least initially, sort of erratic. It may start happening more with time, it may also stop.

 

[Naimfan]

Exchange it while you can.

 

[wheelhot]

That's almost certainly a hardware issue, not a software issue. There'd be no practical way to make a keyboard driver that only misfires on one key. But hardware issues are often, at least initially, sort of erratic. It may start happening more with time, it may also stop.

Aaah, thanks. Will monitor it for a few more days to see if the problem continue to persist or not.

Exchange it while you can.

I hope it's just a temporary thing as mine is custom online ordered with Radeon 460 so it'll be another 1 month wait time if it's an exchange
[doublepost=1482427201][/doublepost]Also technically if this problem becomes worse after the exchange period but it should be covered under warranty ride? Providing the device is still under AppleCare? And how long is the exchange period usually?

 

[Photios]

Aaah, thanks. Will monitor it for a few more days to see if the problem continue to persist or not.


I hope it's just a temporary thing as mine is custom online ordered with Radeon 460 so it'll be another 1 month wait time if it's an exchange
[doublepost=1482427201][/doublepost]Also technically if this problem becomes worse after the exchange period but it should be covered under warranty ride? Providing the device is still under AppleCare? And how long is the exchange period usually?

I have experienced the exact same thing, the "v" key. Which model do you have? I have the 13" tb 2.9/512/16.

 

[wheelhot]

I have experienced the exact same thing, the "v" key. Which model do you have? I have the 13" tb 2.9/512/16.

Hi, I have the 15" w 460.

When did you get yours? Mine seems to be okay now after I spend a few days (I think it was 3 days) spamming the v key whenever I can

What I did was pressing v+space+v+space repeatedly (v v v v v v v v v v v v v) for as long as I liked. Also I kept the pressure point (where I pressed the v key) everywhere means sometimes I press at the edges, at the centre and etc.

Let me know how it goes!

 

[New_Mac_Smell]

I've seen a few keys feel a little like this. I think the travel is so low and tolerances so tight that they are coming from the factory a little less than perfect. But in use they free up just fine. So anyone who has any sticky keys like that just continue to use it for a few more days and it should clear up.

 

[jerryk]

Hi, I have the 15" w 460.

When did you get yours? Mine seems to be okay now after I spend a few days (I think it was 3 days) spamming the v key whenever I can

What I did was pressing v+space+v+space repeatedly (v v v v v v v v v v v v v) for as long as I liked. Also I kept the pressure point (where I pressed the v key) everywhere means sometimes I press at the edges, at the centre and etc.

Let me know how it goes!

I am amazed you would have been so persistent. I would have given up and sent it back on the 1st day.

 

[wheelhot]

I've seen a few keys feel a little like this. I think the travel is so low and tolerances so tight that they are coming from the factory a little less than perfect. But in use they free up just fine. So anyone who has any sticky keys like that just continue to use it for a few more days and it should clear up.

Exactly! That's what I thought too

I am amazed you would have been so persistent. I would have given up and sent it back on the 1st day.

Haha, if it wasn't a custom build model and having to wait another month for a replacement (and the possibility of other issues), then I wouldn't mind sending it back

 

[Photios]

Hi, I have the 15" w 460.

When did you get yours? Mine seems to be okay now after I spend a few days (I think it was 3 days) spamming the v key whenever I can

What I did was pressing v+space+v+space repeatedly (v v v v v v v v v v v v v) for as long as I liked. Also I kept the pressure point (where I pressed the v key) everywhere means sometimes I press at the edges, at the centre and etc.

Let me know how it goes!

My return window ends on Thursday. I did not notice the problem until yesterday. I've had it for basically 10-11 days without incident. Once it happened, I rebooted, reset PRAM and the SMC, etc. That did nothing to help... and then all of a sudden it started working again. I was going to take it into Apple, but there are no Genius appointments available until Saturday. It's working fine now, so if I take it to them and they check it out, they won't find anything wrong with it. I have a build-to-order computer, so if I want another one, I'll have to wait for the new one to be built. Sheesh!

 

[wheelhot]

Hmm, I think it'll still be covered under the 1 year warranty? Since if anything, it's a hardware defect?

Yeah, the wait time is what discouraged me from returning it as I needed a working notebook at that time.

 

[ManuCH]

It will fix itself eventually. It fixed itself on my keyboard after several day of usage and warm/cold cycles. So don't return it on day 1, it would be a pity if everything else is fine.