Launch 2012 RMBP just got a dead pixel, and has ghosting

[Arcadia310]

Hey all. I've had my RMBP (launch model) since they first came out last year. I have had issues with ghosting and performance but nothing that has made me want to go out and return it or get a repair. However, today I JUST noticed a dead pixel near the middle of the screen. I'm pretty sure the pixel is new because I've NEVER seen it before.

What do you guys recommend I do? I don't have AppleCare. What are their policies on repairs without AppleCare? Would they just repair the screen or replace the whole laptop?

 

[devilcm3]

1. use dead pixel testing....google it
2. if theres dead pixel they'll replace the screen
3. if the same issue persists more than 3 times, replace whole laptop.

 

[Arcadia310]

1. use dead pixel testing....google it
2. if theres dead pixel they'll replace the screen
3. if the same issue persists more than 3 times, replace whole laptop.

They'll do this without AppleCare right?

----------

Just did a dead pixel test and theres definitely a dead one. Kinda sucks. How long is the turn around for screen replacements?

 

[devilcm3]

They'll do this without AppleCare right?

----------

Just did a dead pixel test and theres definitely a dead one. Kinda sucks. How long is the turn around for screen replacements?

without applecare, you have to pay for the screen....
i'm not sure about free machine replacement without applecare though

it depends on the queue and whether they can replace it behind the store.

 

[Daniel L]

They not obligated do anything for free since your warranty has expired. It doesn't hurt to try though, sometimes you find a sympathetic genius.

 

[samuelk0814]

The oldest this laptop can be really is a year or a little more...even if you're a little out of your warranty they'll probably fix it for you.
In my opinion, the standard 1 year applecare is kinda ridiculous...you pay a high premium and only get support for 1 year? i mean come on...

 

[swerve147]

Arcadia310 if you purchased your MacBook with a credit card you may have your warranty extended for a year. AMEX and Discover offer this.

 

[Arcadia310]

Yeah the laptop is just over a year old. I'm going to drop by the store today and see what they can do.

 

[Arcadia310]

Apple agreed to replace the screen for free! I've heard a lot of horror stories from people here about replacement screens being even worse. Has anyone gotten a replacement screen that was even better than their original? Besides retention and the dead pixel, everything about this screen is fantastic.