Law Firms Consider 'Error 53' Lawsuits Against Apple as Some Stores Authorized for Repairs

[samcraig]

That's the typical reaction that companies always have to fight: That by improving something they supposedly admit some wrongdoing. To most people it looks like Apple believes there is a way to break in unless Apple takes some action, and Apple takes the action. Some people don't like the action (for understandable reasons), and will suggest that Apple is a bit _too secure_ for their taste, but claiming that there is a security problem is totally misguided.

Misguided? Apple is the one saying that there's an implied security risk. So are you calling Apple misguided about their own product?

 

[VresiBerba]

Perhaps it's an additional security measure and not the only one, or the first one, or the main one.

Of course it's an additional security measure (well, touted as one anyway) it was after all added with the iOS9 update, which was launched two years after TouchID was introduced in iPhone 5. I don't know what that has to do with it being a pretty lousy security measure, though, one that lest we forget, destroys people's phones.

 

[C DM]

Of course it's an additional security measure (well, touted as one anyway) it was after all added with the iOS9 update, which was launched two years after TouchID was introduced in iPhone 5. I don't know what that has to do with it being a pretty lousy security measure, though, one that lest we forget, destroys people's phones.

So we agree that it's an additional security measure, just one that isn't the main one or the first one or anything like that.

 

[dk001]

So we agree that it's an additional security measure, just one that isn't the main one or the first one or anything like that.

But it is the one that is optional and will brick your device as a "surprise" security helpful assist.

Still have my doubts. Have to see what else comes out. We are missing too many relevant pieces.

 

[Cwolk]

Why is this becoming an issue NOW and not before?

 

[seancca]

You worked in repair? And they're trying to get these replaced with AppleCare? I'm not sure how they are preying on people?

Gary

I did use to do iPhone repairs. I don't know what Apple specifically is doing to fix this. When I said preying on people, I mean the places that say they will buy your broken phone for cash. They usually check to see if you have any warranty and try and game the system if the phone has no physical damage and get it replaced at an apple store basically for phones that if the original customer came in to get fixed would have gotten a new one for free. Apple makes very little money if any I am sure on repair work.

 

[garylapointe]

I did use to do iPhone repairs. I don't know what Apple specifically is doing to fix this. When I said preying on people, I mean the places that say they will buy your broken phone for cash. They usually check to see if you have any warranty and try and game the system if the phone has no physical damage and get it replaced at an apple store basically for phones that if the original customer came in to get fixed would have gotten a new one for free. Apple makes very little money if any I am sure on repair work.

That part makes sense. (I bet Apple gets a lot of people who buy AppleCare that never use it that helps make up for it).

Was confused about the counterfeit parts (and fake casing) not sure what they gained/got from that.

Gary

 

[adrianlondon]

... Disable untrusted Touch-ID sensors - fine. Delete all stored fingerprints - fine. Stop the phone being unlocked with the passcode - not fine. There is no reason to brick the phone. Apple will back down.

Yay! They listened to me

 

[seancca]

That part makes sense. (I bet Apple gets a lot of people who buy AppleCare that never use it that helps make up for it).

Was confused about the counterfeit parts (and fake casing) not sure what they gained/got from that.

Gary

Oh the fake casing just helped Asurion refurbish a phone to give to a customer, basically just saved them some money and screwed over the customer. I have learned to despise them because they don't care about their customers at all. Not to mention you have to pay a deductible and you only can use it twice in the time you have the phone.