UPDATE: Shipping this Week and Authorizing Credit Cards
15 JULY, 20134
Well begin shipping pre-orders of the Leap Motion Controller this week, with delivery to begin July 22.
Before we ship, our billing partner, ModusLink, has begun authorizing credit cards. By the end of the week, our pre-order customers will be billed for their order. The charge will be seen as ModusLink for Leap Motion (or some potential variation depending on your bank).
Just as ModusLink began processing credit cards, we discovered that some people who placed an order for more than one device were erroneously authorized (but not charged) for a higher amount than their final total. ModusLink and Leap Motion have been working to resolve the issue, and were reaching out to everyone impacted. No one will be charged for more than the correct amount, and your credit card details are safe.
To US pre-order customers seeing a variation in their final charge vs. their pre-order confirmation email, this is likely attributed to sales tax. In the United States, we charge sales tax for sales to states where we or ModusLink, our billing partner, are required to collect it. This is just under half of the US states. If you have any outstanding questions, please contact email@example.com
Once credit cards are fully processed for the correct amount, well send a shipping confirmation later this week for you to track your order and look forward to getting your Leap Motion Controller.
If you have any questions or issues due to the temporary authorization, please contact firstname.lastname@example.org
. Well work with you to resolve the issues as best as we can.