Hi, tonight I called applecare because my iPhone has a good crack near the vibrator button and another one near the headphone jack. The problem is that my phone got pretty damaged by my incase slider. The corners have many small dots and lines caused by dust when removing the case. It might look like I have dropped my phone or not taking good care of it, wich is absolutly false... The guy on the phone was a bit skeptic and asked me if I didnt drop it or anything but still accepted to send me an empty box to send it. My question is should I leave a litle note in the box with my iPhone explaining the same thing as I just did in this post? thanks!