My first LED Cinema Display had a single dead pixel. I simply could not justify paying close to $1000 (with tax) for a monitor with even a slight imperfection. Thankfully, my local Apple Store's manager agreed to swap it out with a new one. Unfortunately, my replacement also has a single dead pixel. Should I go in again for another replacement? I know that one dead pixel is not a big deal, but still, there is no reason that I should pay the full retail price for an imperfect monitor. Is perfection too much too ask for? What do you think?
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LED Cinema Display Dead Pixels
- Thread starter hellrider
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No point. They are most likely all like this.
I went through 3 of these and they all had at least one.
I decided to keep the 3rd one.
The manager at the store refused to exchange any more.
I have a MBP that is hooked up 90% of the time.
One day I decided to plug in my macbook. Now it will not charge the MBP.
It seems like it adjusted to the voltage of the Macbook and no longer will charge the MBP.
That prompted the 4th replacement with no dead pixels.
I went through 3 of these and they all had at least one.
I decided to keep the 3rd one.
The manager at the store refused to exchange any more.
I have a MBP that is hooked up 90% of the time.
One day I decided to plug in my macbook. Now it will not charge the MBP.
It seems like it adjusted to the voltage of the Macbook and no longer will charge the MBP.
That prompted the 4th replacement with no dead pixels.
Policy for dead pixel returns?
Is there an official Apple policy for dead pixel returns? Just bought 3 LED Cinema Displays for my research group and all 3 have dead pixels
I called the Apple dealer in Brazil to return them and they told me they have to take a look because there is a minimum number of dead pixels that are needed to justify a return
Anybody heard about something like this?
Is there an official Apple policy for dead pixel returns? Just bought 3 LED Cinema Displays for my research group and all 3 have dead pixels
I called the Apple dealer in Brazil to return them and they told me they have to take a look because there is a minimum number of dead pixels that are needed to justify a return
Anybody heard about something like this?
Thanks for the quick reply.
Anybody knows if there is an Apple page were I can find details about this policy?
