LED Cinema Display Dead Pixels

Discussion in 'Mac Accessories' started by hellrider, Jun 1, 2009.

  1. hellrider macrumors regular

    Joined:
    Jun 7, 2008
    Location:
    Pennsylvania
    #1
    My first LED Cinema Display had a single dead pixel. I simply could not justify paying close to $1000 (with tax) for a monitor with even a slight imperfection. Thankfully, my local Apple Store's manager agreed to swap it out with a new one. Unfortunately, my replacement also has a single dead pixel. Should I go in again for another replacement? I know that one dead pixel is not a big deal, but still, there is no reason that I should pay the full retail price for an imperfect monitor. Is perfection too much too ask for? What do you think?
     
  2. mmoran27 macrumors 6502

    Joined:
    Oct 23, 2006
    #2
    No point. They are most likely all like this.

    I went through 3 of these and they all had at least one.

    I decided to keep the 3rd one.

    The manager at the store refused to exchange any more.

    I have a MBP that is hooked up 90% of the time.

    One day I decided to plug in my macbook. Now it will not charge the MBP.

    It seems like it adjusted to the voltage of the Macbook and no longer will charge the MBP.

    That prompted the 4th replacement with no dead pixels.
     
  3. hellrider thread starter macrumors regular

    Joined:
    Jun 7, 2008
    Location:
    Pennsylvania
    #3
    Thanks for the input.
     
  4. BrSchultz macrumors newbie

    Joined:
    Jul 7, 2009
    Location:
    Brazil
    #4
    Policy for dead pixel returns?

    Is there an official Apple policy for dead pixel returns? Just bought 3 LED Cinema Displays for my research group and all 3 have dead pixels :(
    I called the Apple dealer in Brazil to return them and they told me they have to take a look because there is a minimum number of dead pixels that are needed to justify a return :mad:

    Anybody heard about something like this?
     
  5. Vulcan macrumors 65816

    Vulcan

    Joined:
    Jul 17, 2008
    Location:
    Pittsburgh, PA
    #5
    The policy is normal, but you can argue your way around it.
     
  6. BrSchultz macrumors newbie

    Joined:
    Jul 7, 2009
    Location:
    Brazil
    #6
    Thanks for the quick reply.

    Anybody knows if there is an Apple page were I can find details about this policy?
     
  7. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #7
    Dude, forget about the fine print just argue about it, haha.
     
  8. teerexx52 macrumors 68000

    teerexx52

    Joined:
    May 1, 2005
    Location:
    Florida West Coast
    #8
    I had two with dead pixels. Finally gave up and took my refund
     

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