Left side USB port bad?

Discussion in 'MacBook Air' started by butters149, Aug 28, 2011.

  1. butters149 macrumors 6502

    Joined:
    Dec 22, 2009
    #1
    Hi,

    Just wondering if my left side usb port is bad on my MBA 11"? It won't recognize my external hard drive, but when I plug it into the right side then I see my external hard drive. Would apple give me a brand new laptop or a refurbished one? Also I just bought this brand new on Thursday.

    Thanks,
     
  2. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #2
    If you bought it less than 14 days ago, you'll get a new one. They probably don't even have refurbs to give out yet.
     
  3. rkahl macrumors 65816

    Joined:
    Jul 29, 2010
    #3
    You will get a new one if you have a defective unit within 30 days of purchase.
     
  4. butters149 thread starter macrumors 6502

    Joined:
    Dec 22, 2009
    #4
    Would I have to bring the box and everything in?
     
  5. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #5
    I don't think so. They'll just pull out a new one out of the box and keep everything except the laptop. You have your receipt, right? :D
     
  6. rkahl macrumors 65816

    Joined:
    Jul 29, 2010
    #6
    Yes, take in everything if you have it. That way your serial number matches the box when you go to sell it.
     
  7. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #7
    You mean I get to charge extra for a cardboard box with a matching serial number? :confused:

    :D

    When they gave me a new one I wasn't expecting to exchange it, so I only brought the laptop (no charger, no box, nothing). They just pulled out a new one and we did an even swap. I think the serial numbers appeared in the receipt. I have to check.
     

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