Leopard crashed while installing...

[sikkinixx]

my parents were installing leopard onto their new iMac and told me that at arond 40% it brought up a message saying the disc may need to be cleaned since it had trouble reading.

So he ejected the disc and is back in Tiger fine. But my dad goes to install Leopard again, he says he gets the spinning ball of doom. It has been like that for about 40 minutes.

Is it FUBAR? I don't want him to have to reinstall Tiger and all the stuff I spent 2 hours loading on then have to install Leopard again.

 

[GilTmac]

my parents were installing leopard onto their new iMac and told me that at arond 40% it brought up a message saying the disc may need to be cleaned since it had trouble reading.

So he ejected the disc and is back in Tiger fine. But my dad goes to install Leopard again, he says he gets the spinning ball of doom. It has been like that for about 40 minutes.

Is it FUBAR? I don't want him to have to reinstall Tiger and all the stuff I spent 2 hours loading on then have to install Leopard again.

Make sure your computer is set to NOT to fall asleep.

 

[mac-convert]

What option are you using to install Leopard? If you haven't done so, try the Archive and Install as that seems to have cleared up the beach-ball thing for some. It did for me. I did an Upgrade, got the blue screen, restarted and got the beach-ball. I then had to reboot holding down the c key and managed to get a good system using the A&I.

 

[mad jew]

Get your parents to use Disk Utility to verify the drive. Repair it with the install discs if necessary.

 

[sikkinixx]

Okay, I verified the hard disk and everything is okay.

But when I restart with the Leopard CPU Drop-in DVD is sits with the grey Apple logo for a bit before loading into the Leopard screen (like the space background) but then sits with the spinning ball of doom for hours on end.

If I restart without the Leopard DVD in I get back to Tiger just fine (using it now)

wtf?! Is the Leopard disc screwed?


and I don't know how to do an archive and install since the Leopard dvd doesn't give me any install options as it stops before I get a chance to do anything.

 

[mad jew]

I know it's an obvious question, but is it the drop in disc that came with that machine or did it come with another machine? Also, can you boot from a Tiger disc, or some other disc to test your optical drive?

 

[sikkinixx]

I know it's an obvious question, but is it the drop in disc that came with that machine or did it come with another machine? Also, can you boot from a Tiger disc, or some other disc to test your optical drive?

It is the drop in disc that came with the computer and other discs work just fine.

It loads the Leopard installer, like the starry kinda screen comes up but no menu does and it just spins the beachball endlessly.

I told my dad to call Apple and see if they can help him.

 

[mad jew]

Yeah, it's the disc. Definitely time to contact Apple.