Leopard Drop in Disk Wont Boot!

Discussion in 'Mac Basics and Help' started by Me1000, Dec 3, 2007.

  1. Me1000 macrumors 68000


    Jul 15, 2006
    So I got a new mac pro, but when i try to upgrade to leopard using the drop in disk that was given, it stays stuck at the apple logo with the spinning wheel thing.

    Is there a way I can see actually what is going on?

  2. psychofreak Retired


    May 16, 2006
    Wait ages and ages...maybe eat something, if it doesn't work in the end clean the disk...
  3. Me1000 thread starter macrumors 68000


    Jul 15, 2006
    I cant do a clean install because I cant get to the installer at all!

    it is just the gray bootup screen with an apple on it.

    EDIT: lol oops you mean the DVD!
    well, the disk is very clean, I have been waiting for about 30 min,
    at first you could hear the superdrive working, but now the only thing running is fans...
  4. gwimby macrumors member

    May 6, 2005
    You Probably have a DoA drop in disk.

    Not to uncommon, the downer is that its a pain to get replaced, since its not a retail dvd and not a oem recovery disk.

    call applecare, other wise the store (if you went there) will have to return the whole machine as DOA.
  5. Me1000 thread starter macrumors 68000


    Jul 15, 2006
    I tried my retail version of leopard and it worked just fine so I know it is the disk, I called applecare because I do want a new disk, after waiting on hold for about 40 minutes I was able to get a new disk. Now I just hope it comes to the right address!

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