Well the lady I talked to at Apple apparently didn't know what she was talking about, and after 3 attempts to install Leopard onto my ibook 4g. I discovered that the laptop does not come with enough RAM to install it. So, since it was never installed, but obviously has been opened.. is it going to be hard to try and return it?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Leopard installation fail. Will they return it?
- Thread starter darrendman
- Start date
- Sort by reaction score
Apple (like most electronics stores) will not accept software after it has been opened. Sorry 
Why not just get more RAM for your iBook? Leopard requires 512MB of RAM, and if you have less than that -- wow, your computer must run realllllly slooow! You may want to consider getting an upgrade, which will definitely speed up the machine AND let you install Leopard. Best of both worlds.
A good place to buy RAM is online. Crucial.com is a good start, and RAM is usually quite cheap.
Why not just get more RAM for your iBook? Leopard requires 512MB of RAM, and if you have less than that -- wow, your computer must run realllllly slooow! You may want to consider getting an upgrade, which will definitely speed up the machine AND let you install Leopard. Best of both worlds.
A good place to buy RAM is online. Crucial.com is a good start, and RAM is usually quite cheap.
Most likely. You could call the Apple Store ahead of time and ask to speak to someone about it.
it was never installed on my comp. It wouldn't even start to install it. I'd rather just buy the new $999 ibook, get a free ipod. And sell this grandpa
In that case, I'd say sell the Leopard disk with the iBook. If you're a student, you can then put that money towards a $949 MacBook w/ a free iPod touch.
It's not a matter of whether you installed it or not. If you opened the box, the software could have been installed or copied, ready to create pirate copies. Unfortunately for you, it's the minority who make life difficult for the majority.
If you talked to someone in the store, you might get lucky talking to a manager who will believe the story. Most would probably just tell you you're out of luck, but some are trusting enough to believe you and might make an exception. Sorry you were misled.
jW
jW
As others have stated, you might be able to get a manager to be sympathetic to your cause, but in all likelihood, you won't be able to return it, as you have opened it up.