Leopard Pre-sign Problem (updated)

taybo20

macrumors regular
Original poster
Jul 2, 2007
214
0
Tempe
I am trying to pre-sign for Leopard delivery tomorrow. However, there is no link at Fed Ex for a pre-sign document to print off. And when I try to go through the Apple order page, it asks for me to login. After logging in, it shows that i have no orders so i can't click on an order to pre-sign for. I dont know what to do. This makes me mad. Perhaps I don't need a signature??

Anyone have any advice?
 

ncshawng

macrumors member
Oct 16, 2007
41
1
Harrisburg, NC
The problem with the pre-sign form is that it has your name, address, shipment tracking number, etc. Otherwise, I'd just send you a link to a form.

If no one is there to sign for it, FedEx will leave a note for you mentioning the missed delivery. You can sign that form and leave it on your door, and then FedEx will leave it on the next delivery day.
 
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taybo20

macrumors regular
Original poster
Jul 2, 2007
214
0
Tempe
okay. i see. well i sure hope someone is at my house when it is delivered. I don't understand what is going on with the apple store sight. i login and none of my orders are listed. And everytime i hit "pre-sign for this shipment" it asks me to login again.
 
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DeaconGraves

macrumors 65816
Apr 25, 2007
1,291
0
Dallas, TX
Have you tried clicking on your order number in the e-mail you receieved from Apple saying Leopard has shipped? I just did that and was able to get to the pre-sign document.
 
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stellarceltic

macrumors member
Oct 25, 2007
84
0
I'm having the EXACT same problem. I can view the order status, and I see the link for Pre-signing, but when I click it, I'm asked to sign in. I sign in, it takes me to my order history, and NOTHING is listed.

I called Apple, and they were no help at all. They told me to sign whatever Fedex leaves tomorrow. Yeah... thanks. I want it TOMORROW not Saturday.
 
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Craiger

macrumors 6502a
Jul 11, 2007
839
216
Same problem here. I think I will just leave a note on my door with all of the info, and sign it. I have done something similar before, but that was when I lived in a small town so things might be different.
 
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cookiejuice

macrumors member
Jun 6, 2007
35
0
If you hit the actual order number in the email and NOT the FED EX TRACKING number then it will open an apple order page. HERE is where you can get to the pre-sign form. Its a link right next do the FED EX Tracking Number on this page; the order details page
 
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MacBandit

macrumors 604
If you hit the actual order number in the email and NOT the FED EX TRACKING number then it will open an apple order page. HERE is where you can get to the pre-sign form. Its a link right next do the FED EX Tracking Number on this page; the order details page

Yup we understand that but it takes us to a page that asks us to sign in and once we do it takes us to page that's suppose to show us all our orders for the past 90 days but there aren't any.
 
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machd

macrumors newbie
Sep 8, 2007
10
0
I am trying to pre-sign for Leopard delivery tomorrow. However, there is no link at Fed Ex for a pre-sign document to print off. And when I try to go through the Apple order page, it asks for me to login. After logging in, it shows that i have no orders so i can't click on an order to pre-sign for. I dont know what to do. This makes me mad. Perhaps I don't need a signature??

Anyone have any advice?
wow!!! Im having the exact same problem! Apple didnt help at all. It sucks for us! I thought I was the only one.

Its the shippers release authorization form. Is it a standard fedex form we can get from their website?
 
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ichii

macrumors 6502a
Sep 20, 2006
524
39
I had the same problem, but I tried the link on the email again and it worked.
 
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aviationwiz

macrumors regular
Apr 2, 2005
173
4
Just write a note referencing the specific package, request they leave it at the door, and sign it. There's nothing special about the sheet Apple gives you.
 
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coolant113

macrumors 6502
Jun 12, 2007
358
7
New Jersey
yea all you have to do is leave a note outside stating that you want the package to be left at your house even if no on is present. And leave your signature on the bottom. I do it all the time when rdering from apple. And they always leave it with no prolem:apple::apple:
 
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stellarceltic

macrumors member
Oct 25, 2007
84
0
I just got off the phone with FedEx, and they said that a hand-written note will work fine, regardless of your location.

Just make sure you say that you authorize them to leave the package at your door, and sign the note.

I'll be doing this before I leave for work tomorrow, and crossing my fingers...
 
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powerbook911

macrumors 68040
Mar 15, 2005
3,735
159
I just got off the phone with FedEx, and they said that a hand-written note will work fine, regardless of your location.

Just make sure you say that you authorize them to leave the package at your door, and sign the note.

I'll be doing this before I leave for work tomorrow, and crossing my fingers...
Yeah I'd also put the tracking number on it.
 
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maxjg

macrumors member
Aug 6, 2006
92
0
Yeah I'd also put the tracking number on it.
I didn't see the option before it shipped, but as of this afternoon, when it shipped, I was able to print out a presign(which I have filled out, so the link definately does work).
 
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taybo20

macrumors regular
Original poster
Jul 2, 2007
214
0
Tempe
I just got off the phone with FedEx, and they said that a hand-written note will work fine, regardless of your location.

Just make sure you say that you authorize them to leave the package at your door, and sign the note.

I'll be doing this before I leave for work tomorrow, and crossing my fingers...
Well I'm glad that this thread was able to help with a problem some of us were having. I thought I was the only one.

Thanks stellarceltic for calling FedEx!!!! I will leave a hand-written note tomorrow morning.

And thanks to everyone else!!!
 
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taybo20

macrumors regular
Original poster
Jul 2, 2007
214
0
Tempe
just recieved my copy of leopard. However fedex guy said that even though I left a note he couldn't have delivered or left the package. Luckily I had someone they to sign. Hopefully no one else has this problem. It would seem that not all fedex employees are on the same page.
 
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macbeemer

macrumors newbie
Jul 6, 2004
1
0
Fedex Leopard Delivery issue

Fedex is rejecting those signature release forms. I printed the one the Apple eMail directed me to, and left it. The Fedex guy threw it in my mailbox and left a door hangar, stating he'll be back Monday. I've been making a big stink on the phone, so he might be back sooner than he thinks. Maybe.
 
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Khryz

macrumors 6502a
Jan 7, 2007
939
0
If this is true then it's a good thing my delivery was delayed until late afternoon when my family will be home. If it was delivered on time at 10:30 nobody would have been home and I would have had the pre-sign agreement on the door.
 
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iSaint

macrumors 603
Fedex is rejecting those signature release forms. I printed the one the Apple eMail directed me to, and left it. The Fedex guy threw it in my mailbox and left a door hangar, stating he'll be back Monday. I've been making a big stink on the phone, so he might be back sooner than he thinks. Maybe.
Mine worked. Status says "Release on File" or something, and delivery says left at the front door.
 
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