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indefatigable

macrumors member
Original poster
Sep 25, 2008
33
0
Hey all,

I'm new to the forums, but an adept apple user as I'm a graphic designer. I recently purchased a new imac running leopard. I'd been using it for a couple of days with no problems, and today I finally got around to installing a bunch of programs—CS3, Office 04, Symantec Anti Virus (required for my job). I also run vonage if that matters.

Anyway, I was doing some sensitive stuff on an encrypted webpage, and right after I was finished, I logged back in to the page to check the status of what I had done, and the whole screen switched to a striped blue screen. I tried clicking, hitting enter, etc., but nothing happened so I force shut down the computer and restarted.

So maybe it's just me being new to leopard, but what the heck (read: $&*%$!) happened? I've never had such a thing happen on any other Mac OS. It freaked me out considering that I had just been doing some sensitive stuff online. But I think I am a pretty secure user. No bittorrent, no pirated programs, no downloading spam attachments, or going to porn sites :D. I don't use the admin account as my primary user, I use the built-in firewall, none of my passwords are easy, etc., etc.

Thoughts?

Thanks so much in advance!
 

applefan69

macrumors 6502a
Oct 9, 2007
663
148
I've been a very long time mac user... and i've never heard of such an error screen.

in fact that makes me doubt it's an error screen.

I wouldnt be worried about bein hacked or getting a virus or anything. Those things are unlikely on a mac.

What im gonna blame this on, is faulty hardware (expecially if this is a brand new iMac) looks like you got a lemon... but luckily thats what warranty is for.

Wait for other users to agree with me, before you jump to conclusions though.
 

indefatigable

macrumors member
Original poster
Sep 25, 2008
33
0
I'm kind of kicking myself for not taking a picture. I looked up leopard's kernel panic, and this was not at all the same. No boxes asking you to restart the computer, just the entire pale-ish blue screen with a light vertical stripe—kind of like it was corrugated.

Anyway, when I was working on my master's thesis I opted for Apple care on my laptop. The logic board went out twice, so I didn't hesitate on the imac. I'm calling apple care when they open this morning, but if anyone has any other thoughts, I really would appreciate hearing them.

Thanks again.
 

applefan69

macrumors 6502a
Oct 9, 2007
663
148
I'm kind of kicking myself for not taking a picture. I looked up leopard's kernel panic, and this was not at all the same. No boxes asking you to restart the computer, just the entire pale-ish blue screen with a light vertical stripe—kind of like it was corrugated.

Anyway, when I was working on my master's thesis I opted for Apple care on my laptop. The logic board went out twice, so I didn't hesitate on the imac. I'm calling apple care when they open this morning, but if anyone has any other thoughts, I really would appreciate hearing them.

Thanks again.

Yeah, I can confirm that... it is most certainly NOT a kernel panic.

unless apple has for some odd reason, changed the kernel panic screen in 10.5.5 into some confusing, un-informative blue screen.
 

indefatigable

macrumors member
Original poster
Sep 25, 2008
33
0
Well I finally called apple. The lady on the phone "had never heard of this problem," and had me repair permissions. Which is pretty much the same for them as "did you try restarting?" I grilled her a bit as to if this could be something deleterious, and she said it was probably Leopard. When I indicated I had antivirus installed, she told me it was totally unnecessary. I mean, there has to be a few bad things out there that get to macs, right? Not that it matters, my job still required it to be installed.

It did occur to me that I neglected to update the software when I first got it, so I did so this morning.

So, no answers really. Not that I expected any from apple care, I just hoped, I suppose :eek:
 
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