Leopard up to date - serial used?

Discussion in 'macOS' started by MrT8064, Dec 9, 2007.

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  1. MrT8064, Dec 9, 2007

    MrT8064 macrumors 6502a

    MrT8064

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    Location:
    UK
    #1
    Hi, I have just bought a lovely new iMac purchased from (uk) Currys Digital, it only has Tiger, and no drop in leopard... so, i go onto the apple website where i tap in the date of purchase, serial number, where purchased etc,
    and i get a very offensive message: 'Serial already used'
    clearly the serial hasn't already been used as its new... i want leopard, please help!
     
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  2. robbieduncan, Dec 9, 2007

    robbieduncan Moderator emeritus

    robbieduncan

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    London
    #2
    Call Apple tomorrow: they will sort it out.
     
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  3. MrT8064, Dec 9, 2007

    MrT8064 thread starter macrumors 6502a

    MrT8064

    Joined:
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    #3
    thanks, i will give it a try... but so many of those big call centers just have people reading of a script if you know what i mean!
     
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  4. HLdan, Dec 9, 2007

    HLdan macrumors 603

    HLdan

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    #4
    True, at times but in all honesty if you didn't get what you were suppose to receive then you have to deal with Apple, the forums really can't help you here.
     
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  5. robbieduncan, Dec 9, 2007

    robbieduncan Moderator emeritus

    robbieduncan

    Joined:
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    #5
    Call the AppleStore sales number. They are normally pretty helpful. Not sure if it's still this way but a couple of years back it seemed to be entirely staffed by yummy sounding Irish girls...
     
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  6. MrT8064, Dec 9, 2007

    MrT8064 thread starter macrumors 6502a

    MrT8064

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    #6
    yummy irish girls i can tolerate, its random people in south asia that i find difficult!
     
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  7. dacreativeguy, Dec 9, 2007

    dacreativeguy macrumors 68000

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    #7
    Go back to the store where you bought your computer and talk to the manager. If you really did purchase a new computer then there seems to be unprofessional or even illegal activities occurring in that store.
     
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  8. MrT8064, Dec 10, 2007

    MrT8064 thread starter macrumors 6502a

    MrT8064

    Joined:
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    Location:
    UK
    #8
    I gave apple a call, he the very helpful irish guy said that the iMac had been sitting in there shop since before october 1st, and therefore wasn't on their system for needing a leopard upgrade, he said, all i need to do is send in the receipt and £5.95 and they would send leopard right out to me.
     
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  9. JFreak, Dec 10, 2007

    JFreak macrumors 68040

    JFreak

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    Location:
    Tampere, Finland
    #9
    ...or at the very least, the store manager will be more than helpful with your issue :)
     
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