Letter "Z" not working on my apple wireless keyboard

Discussion in 'Mac Accessories' started by hdsalinas, Nov 29, 2007.

  1. hdsalinas macrumors 6502

    hdsalinas

    Joined:
    Aug 28, 2006
    Location:
    San Pedro Sula, Honduras
    #1
    Hi,


    I have an apple wireless keyboard that is almost a year old (the previous white one) Well I was cleaning it about two days ago with a damp -but not dripping - towel and now the Z key is not working anymore. I did not take the keys off. i just cleaned it on the surface.

    What steps should I take to fix it?
     
  2. MacDaddy.G5 macrumors newbie

    MacDaddy.G5

    Joined:
    Nov 29, 2007
    Location:
    Hampton, VA
    #2
    Perhaps if you get a can of compressed air and blow below the keys. Something might have fallen in there and now it's blocking the "Z" key sensor.

    I don't know - worth a shot. Good Luck!
     
  3. Jack Flash macrumors 65816

    Joined:
    May 8, 2007
    #3
    Take it into the Apple Store. Let them know your Z key stopped working and nothing more. They will replace it with a refurbished White Bluetooth Keyboard. If they are out of stock they will give you the new Aluminum Keyboard.
     
  4. hdsalinas thread starter macrumors 6502

    hdsalinas

    Joined:
    Aug 28, 2006
    Location:
    San Pedro Sula, Honduras
    #4
    I wish it was that easy,

    I live in Honduras, there is not an apple store anywhere.

    But thanks anyways....
     
  5. Jack Flash macrumors 65816

    Joined:
    May 8, 2007
    #5
    Hm. Well, in that case, I think it is time to disassemble it. You'll need a very small Torx bit but the back case comes off easily and it shouldn't be too hard to go from there. Let it dry out on a heater for a couple of days and see if that helps. Also be sure there is no debris interfering with the connection.
     

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