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I was shocked to find out neither the 13” or 15” MacBook Pro will drive these displays at their native resolution.

Sure they will... the Apple employee gave you bad info.

Additionally the 5K display was hooked up to a trashcan Mac Pro which also could not drive the 5K display at its native resolution.

Yeah... my store is the same. Makes no sense at all.
 
Sure they will... the Apple employee gave you bad info.



Yeah... my store is the same. Makes no sense at all.

I played with the settings myself. Neither display would reach its native resolution. I was shocked.

Have you run a 4K display at native resolution with a new MBP? Genuinely curious.
 
I played with the settings myself. Neither display would reach its native resolution. I was shocked.
I don't know what you did wrong... but the new 13" and 15" Pro models will most definitely run that display at 5K. I'm running the 13" right now. I know a person who runs two 5Ks in 5K off a 15".

Screen Shot 2017-10-05 at 7.47.20 AM.png
 
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Yes, they'll run at 5120x2880 non-Retina, but I don't know why anyone would want to...everything is super tiny.

You have to option-click the "Scaled" button in System Preferences to get the full list of resolutions that includes 5120x2880.

Screen Shot 2017-10-05 at 11.33.11 AM.jpg
 
Has anyone here actually managed to get this software to update their monitor? Mine still says that it's "up to date". I've never updated the firmware on this monitor and would love to have the fixed speaker volume adjustments and such.
 
Unfortunately, I don't have an update on why the new firmware isn't showing. My LG contact was escalating things, but last week was the Thanksgiving week holiday (Chuseok) in Korea, so hopefully we'll see something soon.
 
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Yeah, I opened it just now and it told me there was a new version available. The volume seems to be much better now, too. I can go over 2 boxes without my ears exploding.

Screen-Shot-2017-10-20-15-38-01-TZzhMrw74g.png
Thanks for the info. Still not showing that update available for me. LG is sure odd the way they handle this.
 
The update is now live for me. I've got an UltraFine 4K. Volume control is so much better now.
 
So strange with these updates. I couldn't see the 3.04 until last week. Today I tried and I was happy to see an update. Then I get here, and I see that some have 3.11.
I also have 3.04 and it is up to date.
 
I am not a computer person. Would someone be kind enough to give me the step to step instruction on how to install the LG5K screen manager as well as the new firmware 3.11(?). I am confused whether the screen manager app is to be installed on the Mac or the monitor.

Also does anyone know a work around to make LG5K works with El Capitan? I have a "my job depends on it" software which only works with El Capitan, but El Capitan does not work with LG5K. Sadly, I own two LG5Ks. I was told that VMware may solve this problem, but VMware is too complicated for me.

Your help would be greatly appreciated.
 
Would someone be kind enough to give me the step to step instruction on how to install the LG5K screen manager as well as the new firmware 3.11(?).

http://www.lg.com/us/support-product/lg-27MD5KA-B#manuals

Go to this link and download the screen manager 2.08 application, then once the download is complete double click the ZIP file to expand. Then double click the installer package and follow the prompts to install.

Then launch LG Screen Manager from your /Applications folder. Now click the orange icon in the menu bar and all the way at the bottom select Open LG Screen Manager. Then in the screen manager window select Monitor Update. Let is sit there a minute while the app checks LG's servers for a firmware update. If there is an update available you will see the Update button to the right to click. Otherwise it will just show the current firmware version.

The problem is it appears LG released a firmware version 3.11, then pulled the release. Because many of us are still sitting on 3.04 and no update shows up in the app.

I don't know of any way to get this monitor to work with El Capitan.
 
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http://www.lg.com/us/support-product/lg-27MD5KA-B#manuals

Go to this link and download the screen manager 2.08 application, then .......

Weaselboy, my sincere thanks. U always help other users, answering their questions, sharing ur knowledge.
[doublepost=1512230013][/doublepost]I have a question for those who are technically knowledgable.

The problem: LG5K works with Sierra , but not El Capitan.

I was told that El Capitan does not have the Driver for LG5K. Is it possible to copy the driver from Sierra to El Capitan ( a maneuver which seems easy to do in Window)?
 
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Sorry for bumping an old thread. But I just wanted to reply so that other users who may experience problems and search for answers can find them.

I discovered that the LG software does not like two of these monitors attached at the same time while attempting to update to the latest firmware. If you're running two of these: You have to disconnect one, ensuring only one is connected to your Mac. If you don't, your monitors will sit there without ever receiving an update. This is kind of annoying especially since the there is no alert to the user. I was wondering WTF was going on.

  1. Close the LG Screen monitor app
  2. Ensure only one LG Ultrafine is connected to your Mac
  3. Open the LG Screen monitor app. You should get a popup alerting you of the firmware update. if you don't, visit the monitor update section and wait a minute until it fetches the info from your monitor and compares them to LG's update server.
  4. Repeat as necessary for each and every LG monitor you have.

Hope this helps someone else.

Extremely frustrating seeing this post on several sites now. Having the software, trying to update and wondering WTF was going on. The worst thing possible you can do is ASSuME the end user understands the flow you intended for them when writing your software WITHOUT NOTIFYING THEM OF YOUR REQUIREMENTS! FFS LG!
 
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Sorry for bumping an old thread. But I just wanted to reply so that other users who may experience problems and search for answers can find them.

I discovered that the LG software does not like two of these monitors attached at the same time while attempting to update to the latest firmware. If you're running two of these: You have to disconnect one, ensuring only one is connected to your Mac. If you don't, your monitors will sit there without ever receiving an update. This is kind of annoying especially since the there is no alert to the user. I was wondering WTF was going on.

  1. Close the LG Screen monitor app
  2. Ensure only one LG Ultrafine is connected to your Mac
  3. Open the LG Screen monitor app. You should get a popup alerting you of the firmware update. if you don't, visit the monitor update section and wait a minute until it fetches the info from your monitor and compares them to LG's update server.
  4. Repeat as necessary for each and every LG monitor you have.

Hope this helps someone else.

Extremely frustrating seeing this post on several sites now. Having the software, trying to update and wondering WTF was going on. The worst thing possible you can do is ASSuME the end user understands the flow you intended for them when writing your software WITHOUT NOTIFYING THEM OF YOUR REQUIREMENTS! FFS LG!

it looks like the firmware update is out now!
 
There is a new version of the LG Screen Manager from. Jan 4th 2018, any Idea on the change-log?

My 5K was updated from version (3.04, 1.13, 5235, 3.04, 0.1e) to (3.04, 1.13, 5237, 3.04, 0.1e)
 
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Is anybody having trouble actually getting the monitor to update? Mine shows that there is an update available (3.04,1.13,0000,3.04,0.1e). Not sure if that's the update version or my current version, but it goes through the update process and at 84% every time, it errors out and says the update was interrupted and to unplug and replug in the monitor. I don't know why it keeps failing. Anybody else having this issue? I only have one monitor connected and it's connected to a 2017 5k iMac.
 
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