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mario-64

macrumors 6502
Original poster
Jun 23, 2012
347
160
I read that for some this issue was resolved in tvOS 15 but not for me. On Apple TV 4K devices my library is totally empty. However, on iOS devices and even the Apple TV app on my smart TVs it loads correctly. Any ideas on how to fix it on my ATV boxes? Thank you
 

400

macrumors 6502a
Sep 12, 2015
760
319
Wales
I usually get that when I am logged out for some reason (not my doing, on occasions it boots me out). I log back in and its back.
 

w5jck

Suspended
Nov 9, 2013
1,517
1,935
I’ve never had that happen on my ATV 4K 2017, and it has everything in it as it should with tvOS 15.1 installed. YMMV of course. However, the ATV 4K can be quirky and buggy at times, so no telling what is causing the empty Library on some units.
 

mario-64

macrumors 6502
Original poster
Jun 23, 2012
347
160
I usually get that when I am logged out for some reason (not my doing, on occasions it boots me out). I log back in and its back.
Thanks but I am definitely logged in. Purchased tab in Movies and TV Shows apps is correctly populated. This issue is specific to the Apple TV app on Apple TV 4k devices.
 

400

macrumors 6502a
Sep 12, 2015
760
319
Wales
Ah, read your initial ask as nothing at all.
OK.
Mine is 4k mk1 but that is only issue I have had that did that, sorry it's not that.
 
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