Lifeproof case damaged my iPhone 5

[KeegM480]

Have had my iPhone 5 in a lifeproof pretty much since I bought it. No I'm not clumsy but I do a lot of filming and the iPhone is where audio files are recorded to. Then the kids that use my phone, it's nice taking my phone to the ocean, etc.

Well, I took the case off because the phone was getting pretty dirty, I then noticed a bunch of marks all over the screen. I got a damp cloth to wipe it off, nothing. I then noticed the markings were all over the phone!

I've posted some pictures to show the damage. Anyone know what to do? The guy I spoke with at lifeproof said that all they can do is send me a new case

 

[Newtons Apple]

Only thing bad about case like this is that if you get anything between the phone and the case it holds it there and damages the phone. I suspect you got some sand from the beach inside the case and it did a job on your phone.

Good for drops but you are not the first to get damages from a case.

 

[IpadSC400]

I empty my lifeproof case out very frequently. If there is micro dust particles inside, I clean it all out, including the seal.

And also, for the record...I do not reccommend lending the 650 dollar device to the kids...on the beach...in the sand...and water...just a suggestion.

 

[KeegM480]

I empty my lifeproof case out very frequently. If there is micro dust particles inside, I clean it all out, including the seal.

And also, for the record...I do not reccommend lending the 650 dollar device to the kids...on the beach...in the sand...and water...just a suggestion.

The phones only been to the beach once and never been dropped, I got the case just to be safe

 

[KeegM480]

Got the front scratches covered (can't tell they are there) by a Zagg screen protector, considering the sandpaper method for the sides

 

[iopkiets]

Lifeproof case is made of rubber, so some dust or sand will stick on the case.
That's why it damaged your iphone.
If you choose plastic case, then I think it would be another case

 

[rgarjr]

that's the bad thing about cases, somethings gets in there and starts making silver dots which of course stand out so much on the black iPhone 5.

 

[Menel]

Have had my iPhone 5 in a lifeproof pretty much since I bought it. No I'm not clumsy but I do a lot of filming and the iPhone is where audio files are recorded to. Then the kids that use my phone, it's nice taking my phone to the ocean, etc.

Well, I took the case off because the phone was getting pretty dirty, I then noticed a bunch of marks all over the screen. I got a damp cloth to wipe it off, nothing. I then noticed the markings were all over the phone!

I've posted some pictures to show the damage. Anyone know what to do? The guy I spoke with at lifeproof said that all they can do is send me a new case

Looks like it still works to me? I'd probably keep using it.

Does appearance, a few scratches, even matter to you? You already keep it in a massive fully wrapped case?

I just see some scratches due to some goobers putting their iPhone in a sandy case.

 

[KeegM480]

To everyone commenting on this.

Yes, it does matter that its scratched, nobody will buy an iPhone with scratches on it for full value. I just sold it, was pissed at how it looked got an HTC One instead.