Lifeproof case damaged my iPhone 5

KeegM480

macrumors 6502a
Original poster
Aug 13, 2013
778
17
Orlando, FL
Have had my iPhone 5 in a lifeproof pretty much since I bought it. No I'm not clumsy but I do a lot of filming and the iPhone is where audio files are recorded to. Then the kids that use my phone, it's nice taking my phone to the ocean, etc.

Well, I took the case off because the phone was getting pretty dirty, I then noticed a bunch of marks all over the screen. I got a damp cloth to wipe it off, nothing. I then noticed the markings were all over the phone!

I've posted some pictures to show the damage. Anyone know what to do? The guy I spoke with at lifeproof said that all they can do is send me a new case
 

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Newtons Apple

Suspended
Mar 12, 2014
22,764
14,929
Jacksonville, Florida
Only thing bad about case like this is that if you get anything between the phone and the case it holds it there and damages the phone. I suspect you got some sand from the beach inside the case and it did a job on your phone.

Good for drops but you are not the first to get damages from a case.
 

IpadSC400

macrumors 6502a
Feb 7, 2013
640
6
A mile high
I empty my lifeproof case out very frequently. If there is micro dust particles inside, I clean it all out, including the seal.

And also, for the record...I do not reccommend lending the 650 dollar device to the kids...on the beach...in the sand...and water...just a suggestion.
 

KeegM480

macrumors 6502a
Original poster
Aug 13, 2013
778
17
Orlando, FL
I empty my lifeproof case out very frequently. If there is micro dust particles inside, I clean it all out, including the seal.

And also, for the record...I do not reccommend lending the 650 dollar device to the kids...on the beach...in the sand...and water...just a suggestion.
The phones only been to the beach once and never been dropped, I got the case just to be safe
 

KeegM480

macrumors 6502a
Original poster
Aug 13, 2013
778
17
Orlando, FL
Got the front scratches covered (can't tell they are there) by a Zagg screen protector, considering the sandpaper method for the sides
 

iopkiets

macrumors newbie
Sep 10, 2013
10
0
new york
Lifeproof case is made of rubber, so some dust or sand will stick on the case.
That's why it damaged your iphone.
If you choose plastic case, then I think it would be another case
 

rgarjr

macrumors 603
Apr 2, 2009
6,472
313
Southern California
that's the bad thing about cases, somethings gets in there and starts making silver dots which of course stand out so much on the black iPhone 5.
 

Menel

macrumors 603
Aug 4, 2011
6,199
1,050
Have had my iPhone 5 in a lifeproof pretty much since I bought it. No I'm not clumsy but I do a lot of filming and the iPhone is where audio files are recorded to. Then the kids that use my phone, it's nice taking my phone to the ocean, etc.

Well, I took the case off because the phone was getting pretty dirty, I then noticed a bunch of marks all over the screen. I got a damp cloth to wipe it off, nothing. I then noticed the markings were all over the phone!

I've posted some pictures to show the damage. Anyone know what to do? The guy I spoke with at lifeproof said that all they can do is send me a new case
Looks like it still works to me? I'd probably keep using it.

Does appearance, a few scratches, even matter to you? You already keep it in a massive fully wrapped case?

I just see some scratches due to some goobers putting their iPhone in a sandy case.
 

KeegM480

macrumors 6502a
Original poster
Aug 13, 2013
778
17
Orlando, FL
To everyone commenting on this.

Yes, it does matter that its scratched, nobody will buy an iPhone with scratches on it for full value. I just sold it, was pissed at how it looked got an HTC One instead.